JAGUAR Complaints

MY 2000 XJ8 JAGUAR, WITH APPROXIMATELY 36K MILES, BEGAN RUNNING VERY BADLY AND SURGING UNEXPECTEDLY. THE CAR BECAME VERY DANGEROUS TO DRIVE AND I NARROWLY AVOIDED HAVING, WHAT COULD HAVE BEEN SEVERE ACCIDENTS, ON MORE THAN ONE OCCASION. THE CAR WAS TAKEN TO TWO JAGUAR DEALERS, WHO COULD NOT IDENTIFY THE PROBLEM. ONE KEPT SAYING THE CAR NEEDED A NEW THROTTLE BODY. AFTER THE CAR HAD ITS THIRD THROTTLE BODY, AT MY EXPENSE...AND AFTER GETTING THE NEW JERSEY JAGUAR REPRESENTATIVE INVOLVED, THE DEALERSHIP DECIDED THE PROBLEM PROBABLY WAS NOT THE THROTTLE BODY. THE CAR HAS BEEN TO THREE OTHER MECHANICS, ONE OF THOSE HAS HAD IT THREE TIMES. NONE COULD IDENTIFY THE SOURCE OF THE PROBLEM, ALTHOUGH ALL AGREED THE VEHICLE COULD NOT BE DRIVEN SAFELY. THE LAST MECHANIC, WHO HAS HAD THE CAR SINCE NOVEMBER, WAS WORKING ON THE CAR WHEN IT DROPPED A VALVE. TURNS OUT THE TIMING CHAIN HAD APPARENTLY JUMPED TWO TEETH DUE TO WEAR IN THE PLASTIC GUIDES. I HAVE SINCE DISCOVERED THE JAGUAR FORUMS INDICATE THIS IS A PERSISTENT PROBLEM WITH THIS MODEL AND IS WELL KNOW TO JAGUAR. JAGUAR HAS EVEN RECOMMENDED UPGRADING TO THE METAL REPLACEMENT GUIDES, AT THE OWNER'S EXPENSE, HOWEVER, THE OWNER'S WERE NEVER NOTIFIED. I AM FACING A VERY EXPENSE REPAIR FOR A KNOWN DEFICIENCY IN THE DESIGN OF THIS ENGINE. FOR SOME REASON, A RECALL HAS NEVER BEEN ISSUED. I FEEL JAGUAR HAS THE MAJORITY OF RESPONSIBILITY FOR THIS REPAIR. I, AND OTHERS, COULD HAVE EASILY BEEN KILLED OR SERIOUSLY INJURED, DUE TO THIS KNOWN PROBLEM. DUE TO THIS PROBLEM I WAS ONLY ABLE TO DRIVE MY CAR 50 MILES THE PAST FOUR YEARS. IT HAS SPENT THE REMAINDER OF THE TIME AT VARIOUS MECHANICS...INCLUDING JAGUAR DEALERSHIPS. I WOULD LIKE TO SEE SOME COP-ABILITY ON THE PART OF JAGUAR. *TR

ON THE NIGHT OF JULY 2ND. 2011, I STOPPED MY 2009 JAGUAR XF IN A PARKING LOT. I WAS UNABLE TO TURN THE GEAR DIAL SELECTOR FROM S (SPORTS) AND NOTICED A WARNING WHICH SAID GEARBOX FAULT. I TURNED OFF THE ENGINE AND APPLIED THE PARKING BRAKE. I WAS UNABLE TO RESTART THE CAR AS THE TRANSMISSION WAS STILL ENGAGED. I WAS UNABLE TO USE THE INTERNET ON MY CELL PHONE BUT CALLED A FRIEND WHO GOOGLED THE PROBLEM AND TOLD ME TO WAIT A WHILE. I DID THIS AND WAS ABLE TO OPERATE THE GEAR SELECTOR DIAL AND CONTINUE THE 30 MILES TO MY HOME. ON PARKING AT MY HOME THE SAME THING HAPPENED AND I WAS UNABLE TO DISENGAGE THE TRANSMISSION SELECTOR DIAL. ON EXITING THE CAR A WARNING SIGN INDICATED THAT THE TRANSMISSION WAS STILL ENGAGED. I TURNED OFF THE ENGINE AND WAITED AND WAS AGAIN ABLE TO DISENGAGE THE TRANSMISSION. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE AND COULD HAVE SIGNIFICANT CONSEQUENCES IF THE TRANSMISSION GOT STUCK IN REVERSE WHEN IN A BUSY PARKING LOT OR ON A BUSY ROAD. I HAVE HAD OTHER PROBLEMS RELATED TO POWER DRAINAGE ON THIS VEHICLE WHICH RENDERED IT UNABLE TO BE OPENED OR START. I NO LONGER TRUST THIS CAR UNTIL THE ITEM IS FIXED AND SINCE THIS IS A JULY 4TH WEEKEND MY ALTERNATE TRANSPORTATION OPTIONS ARE LIMITED. THIS TRANSMISSION FAILURE IS SERIOUS IN MY OPINION. *TR

NON-ROAD HAZARD TIRE FAILURE OF A 205X70XR15 COOPER MASTERCRAFT SENSYS 01 TIRE. WHILE DRIVING AT 75MPH ON I-10 NEAR TONAPAH, AZ THE RIGHT FRONT TIRE SUDDENLY EXPLODED WITH A LOUD BANG. WE GOT OFF OF I-10 A FEW FEET AND PUT THE SPARE ON . THE TIRE WAS TOTALLY DESTROYED IN ONE SMALL AREA. THESE TIRES ARE ALMOST NEW WITH 10/32NDS TREAD DEPTH AND NO VISIBLE DAMAGE BEFORE THE INCIDENT. TIRE PRESSURES WERE CHECKED BEFORE THE TRIP AT 35PSI FRONT AND 33PSI REAR. PLEASE LOOK INTO THIS DANGEROUS SITUATION. *TR

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF REVERSE OR SHUT OFF. IN ORDER TO EXIT THE VEHICLE THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE. THE CONTACT ALSO STATED THAT THE GEAR SHIFT ON THE VEHICLE WAS MANUFACTURED AS A DIAL, AND THE DIAL WOULD NOT TURN OUT OF REVERSE. A TOW TRUCK DRIVER ASSISTED THE CONTACT WITH SHIFTING THE VEHICLE OUT OF REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENTIRE GEAR SHIFT MECHANISM WAS REPLACED. APPROXIMATELY TWO MONTHS LATER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 16,000.

2003 S TYPE JAGUAR. CONSUMER STATES PROBLEM WITH ELECTRICAL SYSTEM, TRANSMISSION SLIPPING, DRIVE SHAFT, AND REAR-END DIFFERENTIAL *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED 12 MORE TIMES AFTER HE RECEIVED A RECALL NOTICE REGARDING THE TRANSMISSION AND THE PROBLEMS WERE NEVER CORRECTED. ALSO, THE WINDSHIELD WIPERS DID NOT WORK PROPERLY. THE DEALER REPLACED THE WIPER BLADES. THE BATTERY HAD TO BE JUMPED TWICE, THE RADIATOR AND HEATER VALVE HOSES WERE LEAKING AND HAD TO BE REPLACED. THE HEAD LIGHTS FOGGED UP AND THE BULB HAD TO BE REPLACED, THE DRIVER'S SEAT ROCKED BACK AND FORTH, THE EXTERIOR DRIVER'S SIDE MIRROR WAS NOT WORKING DUE TO A STICKING SWITCH. *JB

2006 JAGUAR X TYPE. CONSUMER WRITES IN REGARDS TO BRAKE/ ACCELERATION PROBLEMS *TGW THE CONSUMER STATED WHEN SHE ATTEMPTED TO APPLY THE BRAKE TO STOP AT A RED LIGHT, THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER STATED SHE APPLIED THE BRAKE HARDER, AND CONSEQUENTLY, SHE REAR ENDED ANOTHER VEHICLE TWICE. THE CONSUMER STATED SHE EXPERIENCED SUDDEN ACCELERATION ON A PREVIOUS OCCASION. *JB

WHILE DRIVING, CAR COMPLETELY SHUT DOWN. I PULLED OVER TO THE SIDE OF THE ROAD. CAR RESTARTED AFTER A FEW MINUTES. TAKEN TO REPAIR AND THEY SAID NOTHING WAS WRONG WITH IT. THREE OTHER TIMES, WHEN USING BLUETOOTH PHONE CONNECTION, THE ELECTRICAL SYSTEM SHUT DOWN AND WENT BLACK. IT RESTARTED AFTER A FEW MINUTES AS WELL. JAGUAR SAYS NOTHING IS WRONG... VERY SCARY... *TR

TL*THE CONTACT OWNS A 2007 JAGUAR X-TYPE. THE CONTACT STATED THAT WHEN DRIVING IN REVERSE AT LOW SPEEDS SHE NOTICED THAT THE BRAKES WOULD SQUEAK VERY LOUD. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE PROBLEM CONTINUED TO OCCUR AND WHEN SHE NOTIFIED THEM THEY ADVISED HER THAT IT NORMAL FOR JAGUAR BRAKES TO MAKE THAT SQUEAKING NOISE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT STATED THE VEHICLE ROLLED BACKWARDS WHILE IN PARK AND THE TRANSMISSION WAS REPLACED TWICE. THE VEHICLE WAS TAKEN BACK TO THE TRANSMISSION MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH LOCATED THE FAILURE WITHIN THE TRANSMISSION CABLE. THE CONTACT ALSO STATED THAT THE REAR SEATS AND SEAT BELT BUCKLE WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 150,000.

AS SEEN AT THE FOLLOWING WEB SITE, HTTP://WWW.JAGUARFORUMS.COM/FORUM/S-TYPE-15/HOW-HEADLIGHT-REPAIR-STYPE-FAQ-10745/, HEADLIGHT LEVELING MECHANISMS ON JAGUAR VEHICLES FAIL AT A HIGH RATE CAUSING THE LIGHTS TO ONLY THE GROUND APPROXIMATELY 20 FEET AROUND THE VEHICLE. AT OVER $1100 EACH, MOST OWNERS OPT TO LIVE WITH THE UNSAFE CONDITION RATHER THAN SPEND THE MONEY. THE SITE SHOWN ABOVE PROVIDES A HOME REMEDY, WHICH MAY NOT BE THE SAFEST RECOMMENDATION. I HAVE CONTACTED JAGUAR NA CUSTOMER RELATIONS ON SEVERAL OCCASIONS AND HAVE BEEN UNABLE TO SWAY THEM TO DO THE RIGHT THING AND REPLACE THE DEFECTIVE LIGHTING MECHANISMS. THE REDUCED LIGHTING GREATLY REDUCES A DRIVERS REACTION TIME TO A AVOID ROAD HAZARDS, ESPECIALLY AT HIGHER RATES OF SPEED. BOTH MECHANISMS ARE CURRENTLY BROKEN ON OUR VEHICLE AT LESS THAN 20,000 MILES. *TR