JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 JAGUAR S-TYPE- CHARLOTTE, NC
TL*THE CONTACT OWNS A 2006 JAGUAR S-TYPE. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO SWITCH THE GEAR SHIFT OUT OF PARK INTO REVERSE AND THE GEAR SHIFT WAS STUCK IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V503000 ( POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)) BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,198.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 JAGUAR XF- HOUSTON, TX
TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT EXCESSIVE SHAKING AND VIBRATING COULD BE FELT FROM THE FRONT END OF THE VEHICLE WHEN DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38,100. UPDATED 06/03/11 *BF THE CONSUMER BELIEVED THE VEHICLE HAS AN ELECTRICAL PROBLEM. THE GAS TANK DOESN'T OPEN AT TIMES. THE VEHICLE WOULD HESITATE AND LUNGE FORWARD, THE TIRES SEEMED TO BE OUT OF ROUND AND THE WINDSHIELD WIPERS NEEDED TO BE REPLACED. UPDATED 11/28/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JAGUAR XJ8- FREEPORT, FL
TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL ACCELERATION THREE TIMES WHEN APPLYING THE BRAKES. IN ORDER TO STOP THE ACCELERATION, THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE AND WAS NO LONGER BEING DRIVEN. THE FAILURE AND CURRENT MILEAGE WAS 115,000. UPDATED 11/16/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JAGUAR S-TYPE- KAPOLEI, HI
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT WAS SITTING IDLE IN THE VEHICLE WITH THE BRAKES DEPRESSED WHEN THE VEHICLE ABNORMALLY ACCELERATED. HE THEN ATTEMPTED TO SHIFT INTO NEUTRAL, PARK, AND THEN DRIVE AS THE VEHICLE ACCELERATED BACKWARD. THE VEHICLE WOULD NOT LONGER MOVE FORWARD AND WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT A BOLT WITHIN A BRACKET THAT HELD THE CABLE IN PLACE HAD FRACTURED AND WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JAGUAR X-TYPE- ARANSAS PASS, TX
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 6 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE SIDE OF HER VEHICLE. THE VEHICLE WAS DESTROYED AND THE DRIVER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED BACK INJURIES AND A POLICE REPORT WAS FILED. THE INSURANCE COMPANY DEEMED THE VEHICLE WAS DESTROYED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 05/25/11 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 JAGUAR XJ- MAUMELLE, AR
AS I WAS GOING DOWN A SLOPPING STREET AT APPROXIMATELY 30-35 MPH, I STEPPED ON THE BRAKES TO SLOW DECLINE BUT CAR SURGED FORWARD, IMMEDIATELY GAINING SPEED UP TO 58 MPH. WHEN I LEVELED OUT AT THE BOTTOM OF THE HILL I WAS ABLE TO PULL OVER TO SIDE OF ROAD BY TAPPING ON THE BRAKES UNTIL I CAME TO A COMPLETE STOP. SECOND INCIDENT HAPPENED TWO DAYS LATER. WHILE STOPPED AT A STOP SIGN WAITING TO TURN LEFT, CAR ACCELERATED FORWARD GOING FROM 0 TO APPROXIMATELY 30 MPH BARELY MISSING CAR COMING AT ME FROM THE LEFT. WAS IN MIDDLE OF THE ROAD BEFORE I KNEW IT. STOPPED CAR AS BEFORE, LIGHT REPEATED TAPS ON BRAKES. CAR IS AT JAGUAR DEALERSHIP FOR INSPECTION. *TR
Source: PORTABLE SAFETY COMPLAINT FORM -
2003 JAGUAR S-TYPE- HOPE, NJ
PARK BRAKE FAULT CAME ON AND PARKING BRAKE IS NO LONGER WORKING. CONTACTED JAGUAR RECALL CENTER AND PROVIDED VIN. JAGUAR INDICATED THIS VEHICLE IS NOT INCLUDED IN RECALL. SEEMS UNUSUAL BECAUSE THEIR IS ALOT OF COMPLAINTS ON THE 2003 JAGUAR S TYPE THAT JAGUAR INDICATES THAT IT ISN'T UNDER RECALL. *TR
Source: NHTSA WEB SITE -
2000 JAGUAR SEDAN RANGE- CUPERTINO, CA
VEHICLE DISPLAYS 'GEARBOX FAULT' INDICATOR LAMP AND SUDDENLY SHIFTS INTO LIMP HOME MODE WHEN DRIVEN IN RAINY CONDITIONS. DEALERSHIP DIAGNOSTIC INDICATED "TRANSMISSION VALVE BODY FAULT" HOWEVER, OWNER INVESTIGATION REVEALED WATER LEAKED THROUGH FIREWALL CONNECTION AND INTO ENGINE CONTROL MODULE. AT OWNERS BEHEST, FURTHER DEALERSHIP PIN-OUT DIAGNOSTIC WORK REVEALED WATER INTRUSION CAUSED A SHORT CIRCUIT AND SUBSEQUENT DAMAGE INTERCONNECTED TRANSMISSION CONTROL MODULE. *TR
Source: NHTSA WEB SITE -
2004 JAGUAR X-TYPE- NORTH BETHESDA, DE
THIS VEHICLE HAS BEEN DRIVEN ONLY ABOUT 26,000 MILES. I BOUGHT IT BRAND NEW FROM MANHATTAN JAGUAR DEALERSHIP IN BETHESDA MD. AND IS STILL UNDER AN EXTENDED WARRANTY. OVER THE LAST 7 YEARS THAT I HAVE OWNED THIS CAR I HAVE HAD 3 INCIDENTS OF SUDDEN ACCELERATION. THE FIRST HAPPENED ABOUT TWO YEARS AGO AS I CAME TO A RED TRAFFIC LIGHT. I APPLIED THE BRAKE AND THE VEHICLE SLOWED DOWN. BUT THEN THE ENGINE SUDDENLY MADE A ROARING SOUND AND THE VEHICLE BEGAN TO ACCELERATE. AS I WAS PUSHING THE BRAKE I ALSO PUSHED THE GEAR TO THE "P" AND THE VEHICLE STOPPED ABOUT 6 FEET BEYOND THE STOPPING LINE. THE SECOND TIME I WAS ACTUALLY STOPPED TO MAKE A TURN AND AGAIN SUDDENLY THE ENGINE MADE A ROARING SOUND AND THE VEHICLE BEGAN A SUDDEN ACCELERATION.. MY WIFE WAS SITTING NEXT TO ME AND AGAIN I APPLIED THE BRAKE AND IMMEDIATELY PUSH THE GEAR TO "P". BOTH OF INCIDENTS WERE REPORTED TO THE DEALER TO NO AVAIL. THE LAST INCIDENT HAPPENED ON JANUARY 13, 2011 AS I WAS STOPPED 5-6 FEET FROM THE CAR AHEAD OF ME IN A BUSY TRAFFIC. AGAIN ALL THE SUDDEN IT WAS A ROARING SOUND AND THE VEHICLE BEGAN THE SUDDEN ACCELERATION DESPITE MY PUSHING ON THE BRAKE. THE DISTANCE BETWEEN ME AND THE FRONT CAR WAS TOO SHORT; SO BEFORE I COULD STOPPED THE CAR, I HIT THE REAR END OF THE VEHICLE STOPPED AHEAD OF ME. MY INSURANCE PAID $725 TO FIX THE DAMAGES TO THE REAR BUMPER OF THAT CAR. I TOOK THE CAR TO THE DEALER AGAIN AND THEY KEPT IT FOR THREE DAYS CLAIMING THAT SINCE THEY COULD NOT REPLICATE THE ACCELERATION THEY COULD NOT DO ANYTHING FOR ME. I ALSO DROVE THE CAR WITH ONE OF THE DEALERS STAFF. THE PURPOSE I GUESS WAS FOR ME TO REPLICATE THE ACCELERATION AS IF THE PREVIOUS CASES WERE DONE ON PURPOSE. THIS CAR ALSO HAD A PROBLEM WITH THE SIDE MIRRORS. THEY WOULD MOVE AS I WAS DRIVING. AFTER SOME 10 TIMES COMPLAINT, FINALLY THEY SAID A GADGET UNDER THE DRIVER'S SEAT WAS THE CULPRIT AND FINALLY TOOK CARE OF
Source: PORTABLE SAFETY COMPLAINT FORM -
2005 JAGUAR S-TYPE- WESTMINSTER, MD
TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT STATED THAT IN 2010, SHE PURCHASED FOUR CONTINENTAL CONTI PRO CONTACT TIRES AS REPLACEMENTS, LINE 245/40/R18. THE CONTACT STATED THAT THE TIRES WERE CONSTANTLY LOSING AIR PRESSURE AND SHE WOULD HAVE TO PUT AIR IN THE TIRES CONSISTENTLY. THE CONTACT HAD BEEN TO THE DEALER SIX TIMES IN REGARDS TO THE TIRE FAILURE YET THE DEALER ADVISED HER THAT HE COULD NOT ASSIST AND THAT SHE SHOULD NOT RETURN AGAIN. THE TIRE MANUFACTURER WAS CONTACTED AND ADVISED THAT SHE WOULD HAVE TO RETURN TO THE DEALER FOR ASSISTANCE. THE VEHICLE MANUFACTURER WAS THEN CONTACTED BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/24/11*LJ UPDATED 05/02/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE