JAGUAR Complaints

1990 JAGUAR XJ6. CONSUMER WRITES IN REGARDS TO REPAIRS TO THE PASSIVE RESTRAINT SYSTEM *TGW THE CONSUMER STATED FOR OVER TWO YEARS, DATING BACK TO JUNE 9, 2009, HE HAS ATTEMPTED TO GET THE INOPERATIVE PASSIVE RESTRAINT SYSTEM FIXED. JAGUAR INFORMED THE CONSUMER THERE WAS NO VENDOR FOR THE PART. AFTER 15 MONTHS, JAGUAR OFFERED TO PURCHASE THE VEHICLE FOR $ 5,350 IN SEPTEMBER 2010 AND THEN DROPPED THE PRICE TO $3,675 IN DECEMBER 2010. THE CONSUMER REFERENCED RECALL # 93V179000. *JB

I OWN A 2000 JAGUAR XJR AND HAVE HAD MULTIPLE ISSUES WITH THIS VEHICLE AND THE DEALER/REPAIR FACILITY NOT ABLE TO DIAGNOSE THEM WHICH IN THE END LEFT ME WITH A SEIZED MOTOR AT ONLY 80K MILES. THE FIRST PROBLEM WAS THE CAR GOING INTO "FAIL SAFE ENGINE MODE" WHICH MEANS THE VEHICLE WOULD NOT START WHATSOEVER FOR SOME UNKNOWN REASON. TOOK IT TO A REPAIR FACILITY AND SAID IT WAS A LINEAR SWITCH IN THE J GATE SHIFT CONSOLE. $700.00 AND THREE MONTHS LATER THE SAME PROBLEM PERSIST. TOOK IT BACK ONLY TO FIND OUT THEY CANNOT DIAGNOSE WHAT WAS CAUSING THE CAR TO LOCK ITSELF OUT FROM STARTING ITSELF. SECOND I WOULD MERGE ON THE FREEWAY AND OUT OF NOWHERE THE VEHICLE WOULD GO INTO LIMP MODE NEARLY CAUSING A CATASTROPHIC ACCIDENT. HAD THE REPAIR SHOP DIAGNOSE THAT AND STILL COULD NOT FIGURE OUT WHAT WAS GOING ON. THESE TECHNICAL FAULTS HAVE BEEN OCCURRING ON AND OFF UNTIL THE VEHICLE FINALLY HAD THE CHAIN TENSIONER SNAP CAUSING MY MOTOR TO BASICALLY SEIZE ITSELF. CONTACTED JAGUAR CARS AMERICA AND SAID THE CAR IS TOO OLD AND FAR PAST ITS WARRANTY FOR THEM TO DO ANYTHING ABOUT IT. COMPLETELY UNFAIR CONSIDERING THERE WAS NEVER EVEN A RECALL MADE FOR THE OLD CHAIN TENSIONER. APPARENTLY JAGUAR RE INTRODUCED A NEWER RE MANUFACTURED CHAIN TENSIONER THAT TOOK THE PLACE OF THE OLDER ONES THEY WERE PREVIOUSLY INSTALLING. THIS SHOULD HAVE BEEN MADE A MANDATORY RECALL FOR ALL JAGUARS V8'S 98-2000. THESE CARS ARE BASICALLY TICKING TIME BOMBS IF THEY HAD NOT ALREADY HAD THE NEWER CHAIN TENSIONERS INSTALLED. I LOVE THE CAR DEARLY BUT JAGUAR CARS NEEDS TO RECOGNIZE THESE FAULTS AND REPAIR THEM ACCORDINGLY. IT IS SIMPLY NOT FAIR FOR ME TO HAVE A VEHICLE I HAVE METICULOUSLY MAINTAINED TAKE A PLUNGE ON ME OUT OF NOWHERE. THE CAR SHOULD NOT REQUIRE A WHOLE NEW MOTOR AT 80K. NOT EVEN IF ITS BEEN NEGLECTED! WHAT KIND OF ENGINEERING IS THIS?! *TR

2004 JAGUAR X-TYPE 81,000 MILES. AFTER DRIVING FOR SEVERAL HOURS AT INTERSTATE SPEEDS, THE ENGINE WAS SLOW TO DOWNSHIFT. AS CAR SLOWED TO APPROXIMATELY 1200 RPMS THE ENGINE SUDDENLY SPED UP TO 4500+ RPMS MAKING STOPPING IMPOSSIBLE EXCEPT TO PUT ENGINE IN NEUTRAL. THE SAME EVENT HAPPENED FOUR TIMES DURING THE 1300 MILE TRIP. *TR

I HAVE FILED THIS COMPLIANT A COUPLE OF WEEKS AGO, BUT IT DOESN'T APPEAR IN THE SEARCH, SO I'M FILING IT AGAIN. I BELIEVE JAGUAR HAS A SERIOUS PROBLEM THAT SHOULD BE ADDRESSED BY A MANDATORY RECALL. MY 2000 XJ8 HAS BEEN HAVING SURGING PROBLEMS FOR YEARS AND HAS GONE INTO LIMP MODE ON NUMEROUS OCCASIONS...USUALLY ON THE INTERSTATE...WHERE I HAVE NARROWLY MISSED CAUSING SERIOUS ACCIDENTS. THE LOCAL JAGUAR DEALER HAD THE CAR TWICE, EACH TIME FOR APPROXIMATELY ONE YEAR. EACH TIME THEY SAID IT NEEDED A THROTTLE BODY. AFTER THE THIRD THROTTLE BODY, I CALLED JAGUAR IN NEW JERSEY AND THEY CONTACTED THE DEALERSHIP AND WALKED THEM THROUGH BENCH TESTING THE THROTTLE BODY OFF THE CAR. TURNS OUT THERE WAS NEVER A THROTTLE BODY PROBLEM. SO AFTER THREE THROTTLE BODIES, THE REPLACEMENTS AT $2400 EACH, THE JAGUAR DEALER SAID THEY COULDN'T FIX THE CAR. I THEN SENT IT TO FOUR OTHER MECHANIC SHOPS. MOST HAD IT FOR AT LEAST SIX MONTHS. EACH ADMITTED THE PROBLEM EXISTED, BUT NONE COULD FIX IT. THE ECM AND TCMS WERE CHANGED, SPARK PLUG WIRES, SPARK PLUGS, AC COMPONENT, ALL GROUNDS CHECKED, HARNESS CHECKED, ETC., ETC., ETC. KEEP IN MIND THE CAR ONLY HAS 37000 MILES. FINALLY, WHILE ANOTHER MECHANIC WAS TRYING TO FIND THE PROBLEM, THE ENGINE LOCKED. THE CAR WAS TOWED TO ANOTHER MECHANIC, WHO OPENED THE ENGINE AND FOUND THE TIMING CHAIN TENSIONERS HAD ALLOWED THE CHAIN TO JUMP TWO TEETH. APPARENTLY, THE TENSIONER PROBLEM IS WELL KNOW TO JAGUAR AND ITS DEALERSHIPS. EVEN TECH BULLETINS HAVE BEEN SENT, BUT OWNERS WERE NEVER NOTIFIED OF THE PROBLEM DIRECTLY. NOW THAT I HAVE SEARCHED THE FORUMS, IT IS APPARENT THE PROBLEM IS PREVALENT. I'M LUCKY I WAS NOT KILLED IN THE CAR. I NOW HAVE TO INSTALL A NEW ENGINE DUE TO THIS KNOWN PROBLEM. MAYBE IF ENOUGH PEOPLE ARE KILLED OR MAIMED, WE WILL FINALLY SEE SOME ACTION TO FORCE JAGUAR TO FIX THEIR OBVIOUS DESIGN PROBLEM RESULTING FROM THEIR EFFORT TO INCREASE THEIR PROFITS. *TR

2002 JAGUAR X-TYPE. FRONT INNER STRUCTURE AROUND A PILLAR AND CONNECTION TO ROCKER PANELS IS RUSTING BADLY AT A CRUCIAL STRUCTURE POINT. STARTED NOTICING IN 2010,WITH COMPLETE ISSUE THIS YEAR. REPLACEMENT PANEL HAS DRAIN BUILT IN VS. ORIGINAL WITH NO WAY TO FRAIN MOISTURE FROM INNER ROCKER. *TT

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT WHEN REFILLING THE FUEL TANK, FUEL WOULD DISCHARGE ONTO THE GROUND ONCE THE TANK WAS FULL. IN ADDITION, GASOLINE FUMES WERE ENTERING INTO THE VEHICLE INTERIOR CABIN. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,467 AND THE CURRENT MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,800.

TL* THE CONTACT OWNS A 2005 JAGUAR S TYPE. THE CONTACT SMELLED FUEL FUMES WITHIN THE VEHICLE AND NOTICED THE CHECK ENGINE LIGHT ILLUMINATING. AFTER ADDING FUEL TO THE VEHICLE IT BEGAN TO SPILL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND AFTER INSPECTION HE WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. HE WAS ALSO INFORMED TWO YEARS PRIOR OF NHTSA RECALL CAMPAIGN 06V418000, FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY. THE VEHICLE WAS REPAIRED PER THE RECALL; HOWEVER, THEY ADVISED HIM THEY WILL NOT REPAIR THE VEHICLE AGAIN UNDER THE RECALL INSTEAD HE WOULD HAVE TO PAY THE REPAIRS COST OF $4,200. THE MANUFACTURER WAS CONTACTED AND STATED THE FUEL TANK WAS REPLACED PREVIOUSLY AND THEY WILL NOT REPLACE IT AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 1988 JAGUAR XJS. THE CONTACT STATED THAT THE FRONT DRIVERS SEAT BELT WOULD NOT PULL OUT FROM ITS RETRACTOR, MAKING IT INOPERABLE. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE WARRANTY WAS RESTRICTED UN THE NHTSA CAMPAIGN ID NUMBER 93V179000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.

THIS HAS BEEN AN ONGOING PROBLEM FOR THE PAST YEAR. MY 2003 JAGUAR VANDEN PLAS GOES INTO LIMP MODE AND THE CAR WILL BARELY MOVE. IT IS A HAZARD, ESPECIALLY IF THERE IS NO PLACE TO PULL OVER. DIAGNOSED AS A THROTTLE BODY PROBLEM WHICH IS A WELL KNOWN ISSUE THAT JAGUAR REFUSES TO ADDRESS. USUALLY A RESTART WILL CORRECT IT. THIS TIME IT DOES NOT CORRECT AND WILL COST $3,000 TO CORRECT THE PROBLEM. *TT