JAGUAR Complaints

2002 JAGUAR XKR. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE DRIVER AND PASSENGER HEAD RESTS DID NOT GO UP OR DOWN AND THEY WERE SUPPOSED TO GO DOWN UNDER POWER. WHEN THE TOP WAS RAISED OR LOWERED, THE PASSENGER HEAD REST WAS TOO HIGH TO PROTECT THE OCCUPANT. *JB

ENGINE STALLS, THEN CHECK ENGINE LIGHT APPEARS. SOON AFTER I BROUGHT MY 2010 JAGUAR XF MAYBE 45 DAYS LATER THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER ALL THEY DID WAS CLEARED THE LIGHT. TWO MONTHS LATER IT WOULD NOT START AFTER TRYING SEVERAL TIMES. I CALLED THE DEALER WHO WAS NO HELP. A FEW HOURS LATER IT JUST STARTED. EVERY FEW MONTHS A HAVE ENGINE TROUBLE EITHER IT RIDES ROUGH, STALLS OR DOESN'T START. SOMETHING NEED TO BE DONE ASAP THIS IS VERY DANGEROUS. *TR

JAGUAR 2010 XF. BOUGHT THE CAR IN EARLY OCT, 2009. IN OCTOBER AND NOVEMBER OF THIS YEAR THERE WERE 3 OCCURRENCES WHEREBY THE CAR 'S TRANSMISSION FAILED TO GO INTO NEUTRAL AFTER THE BRAKES WERE APPLIED TO COME TO A STOP. IN EACH INSTANCE THE STOPPING ACTION OCCURRED FOLLOWING A LOW SPEED TRAVEL : 1ST PARKING INTO A CHURCH PARKING SPACE, 2ND COMING TO A STOP IN BUMPER TO BUMPER TRAFFIC ON RTE 90 NEAR OAK PARK, ILL. AND LAST, AND MOST FRIGHTENING SLIPPING INTO A PARKING SPACE ON THE 7TH. LEVEL OF THE PARKING GARAGE FACING MARSHALL FIELD IN DOWNTOWN ,CHICAGO. IN THIS LAST SITUATION THE REAR WHEELS SPUN AND SCREECHED WHILE I WAS PRESSING THE BRAKE PEDAL AS FIERCELY AS I COULD. I CAME TO JUST A FEW INCHES OF THE RETAINING WALL. I TOOK THE CAR TO THE DEALER WHO MAINTAINED THAT THE CAR HAD BEEN TEST DRIVEN AND COMPUTER TESTED WITHOUT DETECTION OF A RE-OCCURRENCE. THE DEALER FURTHER ADVISED THAT THE COMPUTER TEST RESULTS WERE SENT TO JAGUAR AND REPORTED BACK THAT THE JAGUAR PEOPLE HAD NEVER HAD ANY SIMILAR REPORTS. THE DEALER ASKED THAT I RETRIEVE THE CAR AS NO PROBLEM WAS DETECTED. I BELIEVE THIS CAR HAS SERIOUS ELECTRONIC OR RELATED PROBLEMS AS REGARDS THE CONNECTION BETWEEN BRAKING ACTION AND TRANSMISSION GOING INTO NEUTRAL AFTER THE BRAKES ARE APPLIED. A FEW MONTHS BEFORE THE ENTIRE ELECTRONICS ON THE DASH BOARD HAD TO BE REPLACED AS THE SCREEN MONITOR WENT DEAD. I DO NOT IN MY LAYMAN'S MIND KNOW WHETHER THERE IS ANY CONNECTION BETWEEN THESE TWO ISSUES. IN ANY EVENT I REFUSED TO GO BACK INTO THAT CAR. I ASKED THE DEALER TO TAKE IT BACK AND I WAS OFFERED $ 36,000 FOR THE CAR. I PAID $ 59,674 FOR IT JUST A YEAR OR SO BEFORE. SOMEONE I KNOW SUGGESTED THAT I COULD HAVE GOTTEN SOMEWHAT MORE BY SELLING IT PRIVATELY , BUT I DID NOT WANT TO HAVE IT ON MY CONSCIENCE SELLING A DANGEROUS VEHICLE.. THE DEALER BOUGHT IT WITH 3670 MILES ON THE ODOMETER. ACCORDING TO THE DOCUMENT, THE CONSUMER STATED THE VEHICLE WOULD ACCELERATE WHEN COMING TO A STOP. UPDATED IVOQ 01/19/11 *TR

I HAVE A JAGUAR WHOSE FRONT LEAPER ON THE HOOD HAS FALLEN OFF DUE TO THE WIRES RUSTING BECAUSE WATER ACCUMULATES IN IT, THEN IT ULTIMATELY COMES UNDONE AND FALLS OFF DUE TO THE DISINTEGRATION OF THE RUSTY WIRING THAT HOLDS THE LEAPER ONTO THE HOOD. THIS APPEARS TO BE A DESIGN DEFECT. THE LEAPER IS A HEAVY PIECE OF METAL AND COULD DO DAMAGE TO VEHICLES THAT MAY BE TRAVELING BEHIND OR TO THE OWNER?S VEHICLE ITSELF SHOULD THIS COME OFF WHILE DRIVING ON THE HIGHWAY. I CONTACTED MY LOCAL JAGUAR DEALERSHIP TO ADVISE THE SERVICE MANAGER AND WAS TOLD THAT THEY HAVE HAD THIS OCCUR IN THE PAST BUT THERE IS NO MANUFACTURE FIX OR RECALL KNOWN, JUST PARTS FROM HARDWARE STORE THAT THEY USE TO REATTACH THE LEAPER ON THE HOOD. HOWEVER, THEY WOULD RE AFFIX IF MY CAR IS UNDER WARRANTY, BUT THE CAR IS BARELY JUST OVER WARRANTY PERIOD. EVEN IF THEY DO REAFFIX THE LEAPER, IT IS NOT WITH JAGUAR PARTS AND VIBRATION COULD LOOSEN THE NUT, WHERE IT AGAIN MAY COME OFF. THE LEAPER ALSO CAME OFF ON ANOTHER JAGUAR WE OWNED AS WELL, BUT WE WERE NOT SURE WHERE IT WAS LOST - ON ROADWAY OR HIGHWAY. I AN CONCERNED THAT THE LEAPER COMING OFF COULD BECOME A REAL SAFETY ISSUE IF THIS OCCURS AT HIGH SPEEDS ANY TIME ON THE HIGHWAY. THE GOOD NEWS IS THAT I NOTICE THE NEWER JAGUAR MODELS NO LONGER HAVE THE STANDING LEAPER ON THE FRONT OF THE HOODS, BUT HAVE BEEN REPLACED BY AN EMBLEM DESIGN. PERHAPS JAGUAR KNOWS ABOUT THE LEAPER COMING UNDONE AND THEY HAVE RE-DESIGNED. HOWEVER, WHAT OF THE CARS THAT CURRENTLY HAVE THE LEAPER ON THE HOOD? *TR

TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. IN MARCH OF 2010 THE MOTOR AND REGULATOR FOR THE FRONT PASSENGER SIDE WINDOW WERE REPLACED AT HIS EXPENSE. WHILE DRIVING 40 MPH THE DRIVER'S SIDE WINDOW FELL DOWN INTO THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT THE VEHICLE NEEDED A NEW REGULATOR AND A MOTOR FOR THE WINDOW. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 68,480.

TL*THE CONTACT OWNS A 1991 JAGUAR SOVEREIGN. THE CONTACT STATED THE FRONT DRIVER SIDE AUTOMATIC SEAT BELT RETRACTOR WOULD NOT FUNCTION. IN ADDITION, THE FRONT PASSENGER SIDE SEAT BELT RELEASE MECHANISM BECAME INOPERATIVE. THE CONTACT HAD TO MANEUVER HER BODY IN AND OUT OF THE DEFECTIVE SEAT BELT WEBBING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 93V179000 (SEAT BELTS). THE VEHICLE WAS TAKEN TO THE DEALER IN FEBRUARY OF 2010 FOR THE RECALL REPAIR; HOWEVER, THE PART WAS OUT OF STOCK. THE DEALER AND MANUFACTURER WERE NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN AVAILABILITY DATE FOR THE RECALL PART. THE CONTACT HAD CONCERN OF THE SAFETY ISSUE WITH NOT BEING ABLE EXIT QUICKLY FROM THE SEAT BELT IN THE EVENT OF AN EMERGENCY. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000. UPDATED 12/14/2011 *CN THE CONSUMER ALSO STATED THE DRIVERS SIDE RELEASE MECHANISM WAS INOPERABLE. UPDATED 02/23/11*JB

TL-THE CONTACT OWNS A 1999 JAGUAR XK8. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SHIFT INTO LIMP HOME MODE AND IT WOULD NOT ACCELERATE FASTER THAN 5 MPH. HE ALSO STATED THAT THE WARNING LIGHT WOULD ILLUMINATE AND THE COMPUTER MODULE WOULD INDICATE THAT THERE WAS AN ANTI SLIP DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE THROTTLE BODY WAS REPAIRED. THE MANUFACTURER HAD BEEN CONTACTED AND STATED THAT THE THROTTLE BODY NEEDED TO REPLACED AGAIN. THE CURRENT AND FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2010 JAGUAR XK. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK IN THE OPEN THROTTLE POSITION WHEN TRAVELING AT VARIOUS SPEEDS. THE CONTACT WOULD DEPRESS THE BRAKE PEDAL FIRMLY TO SLOW THE VEHICLE. SHE WOULD THEN SHIFT INTO NEUTRAL BECAUSE THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,300 AND THE CURRENT MILEAGE WAS APPROXIMATELY 6,600.

VEHICLE CUT OUT ON CA FREEWAY 57 AT 70 MPH DUE TO THROTTLE POSITION SENSOR FAULT, (FAULT CODE P0121) LUCKILY I MANAGED TO GET TO THE HARD SHOULDER WITHOUT INCIDENT. THIS CONDITION IS EXTREMELY DANGEROUS ESPECIALLY IF THIS HAD HAPPENED WHILE I WAS TURNING IN FRONT OF ONCOMING TRAFFIC. I WAS A TOYOTA/MERCEDES TECH FOR 30 YEARS. *TR

TL*THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE FUELING THE VEHICLE, THE FUEL SPILLED ON THE GROUND AND THE CONTACT NOTICED THAT IT WAS SPILLING FROM THE TOP OF THE FUEL TANK. THE CONTACT REFERENCED RECALL 06V418000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) BUT WAS INFORMED BY THE MANUFACTURER THAT THE REPAIR HAD ALREADY BEEN PERFORMED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000 AND THE CURRENT MILEAGE WAS 44,200.