JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JAGUAR X-TYPE
    - GREENFILED, MA

    THIS CAR HAS BEEN A DISAPPOINTMENT SINCE DAY ONE. I BOUGHT THIS OFF LEASE FROM BOURNIVAL LINCOLN/MERCURY IN JULY 2005. SINCE THEN...FIRST WAS THE CONSTANT CONDENSATION OF THE WINDOWS...SOMETHING ABOUT HEATER CORE AND SEALS NEEDED TO BE REPLACED. THEN THE CHECK ENGINE LIGHT KEPT COMING ON, DRIVE 115 MILES TO THE JAG DEALER AND BE TOLD NOTHING IS WRONG ON MULTIPLE OCCASIONS. THE SUN ROOM FAILED AND HAD TO BE REPLACED. WHEN THIS HAPPENED THE PASSENGER FRONT SEAT BELT WOULD NO LONGER PULL OUT-COMPLETELY INOPERABLE. NEXT CAM THE CHUGGING, CHUGGING,GO SYNDROME. WS TOLD IT HAD SOMETHING TO DO WITH FUEL SENSORS AND OXYGEN SENSORS. TIRE BLOW OUT ON THE HIGHWAY (WITH KIDS AND MOTHER IN THE CAR). NOW THE BOLTS HOLDING THE STRAPPING TO SECURE THE FUEL TANK FELL OUT. THE DEALER SHIP TELLS ME---NOT FROM RUST---BUT THEY ARE ALLEGING FROM SOME SORT OF VALDALISM--SO I HAVE TO PAY TO HAVE THESE REPLACED. YUP...IT'S BEEN AN EXPENSIVE TWO YEARS....$24,000 FOR THE CAR, TWICE TOWED, WARRANTY COVERED REPAIR EXPENSES +/- $4,000; UNCOVERED REPAIR EXPENSES STILL INCURRING-BUT IT'S OVER $1,500 AT LAST COUNT.. NOT TO MENTION NUMEROUS DRIVES TO JAGUAR DEALERS (THIS MEANS TAKING THE DAY OFF FROM WORK)....WHEN I BOUGHT THE CAR, I PURCHASED A FORD PREMIUM CARE EXTENDED WARRANTY, BECAUSE, AS I WAS INFORMED, "ANY FORD DEALER SHOULD BE ABLE TO HANDLE THE CAR"...UNTRUE. *TR

    Source: NHTSA WEB SITE
  • 2004 JAGUAR X-TYPE
    - DUARTE, CA

    JAG X TYPE 2.5 WAS DRIVING PERFECTLY. SUDDENLY WHILE SLOWING DOWN TO MAKE A TURN A LOUD SOUND LIKE METAL GRINDING WAS HEARD AS CLUTCH REFUSED TO ENGAGE INTO ANY GEAR. IT WAS GONE. AS A FORMER PROFESSIONAL DRIVER I KNEW THE SOUNDS AND FELT WHEN A CLUTCH WAS WEARING OUT. THIS WAS AT 46,938 MILES. DEFECTIVE DESIGN, MECHANICAL AS SOME PART BROKE OR SHATTERED, NOT DUE TO DRIVER ERROR. JAGUAR SERVICE SAID IT WAS NOT COVERED BY THE WARRANTY, BUT WHEN I WAS CONSIDERING TO BUY THIS CAR THE JAGUAR MANAGEMENT ASSURED ME THAT ALL PAST MECHANICAL PROBLEMS HAD BEEN CORRECTED IN THESE NEW X TYPE CARS. I KEPT THE OLD DAMAGED PARTS AFTER PAYING $ 3246, PLUS $340 CAR RENTAL , AND $ 65 TAXI. IT TOOK A SECOND TRIP BACK TO THE DEALERSHIP TO GET THE CLUTCH TO ENGAGE PROPERLY. THEY SAID MINE WAS THE SECOND CLUTCH THEY HAD EVER SERVICED. NOW I AM VERY CONCERNED FOR MY PERSONAL SAFETY IN DRIVING THIS CAR ANYWHERE, AND PARTICULARLY ON THE FREEWAYS. *AK

    Source: NHTSA WEB SITE
  • 2003 JAGUAR S-TYPE
    - MISSION VIEJO, CA

    TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT STATED THAT THE PARKING BRAKE WARNING LIGHT ILLUMINATED AND THE BRAKE FAILED TO RELEASE AUTOMATICALLY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT RECEIVED RECALL NOTICE # 04V488000 (PARKING BRAKE). THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER REPLACED THE SUPPRESSOR MODULE, HOWEVER, THE ELECTRONIC PARKING BRAKE MODULE WAS NOT REPLACED. THE CURRENT MILEAGE IS 33,098 AND FAILURE MILEAGE WAS 33,000. UPDATED 02/01/08. *LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1989 JAGUAR XJ6
    - UPPER DARBY , PA

    TL*THE CONTACT OWNS A 1989 JAGUAR XJ6. THE CONTACT STATED THAT THE LOW FLUID INDICATOR LIGHT ILLUMINATED. HE ALSO LEARNED FROM A MECHANIC THAT THE BRAKE ACCUMULATOR SWITCH WAS LEAKING HYDRAULIC FLUID, WHICH ACTIVATES THE POWER BRAKES. WHILE DRIVING 55 MPH, THE LOW FLUID INDICATOR LIGHT ILLUMINATED AND THE BRAKES FAILED. THE MECHANIC REPLACED THE MASTER CYLINDER FOR $600, BUT THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE BACK WHERE IT WAS DIAGNOSED WITH THE SAME FAILURE AS NOTED IN RECALL # 90V023000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS). HOWEVER, THE SAFETY RECALL REPAIR FREE PERIOD HAS EXPIRED FOR HIS VEHICLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 92,000 AND FAILURE MILEAGE WAS 85,000. UPDATED 08/09/07. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1994 JAGUAR XJ12
    - INGLEWOOD, CA

    TL*THE CONTACT OWNS A 1994 JAGUAR XJ12. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A LEAK IN THE COOLANT EXPANSION TANK ALONG THE SEAM WELD. WHILE DRIVING 55 MPH, THE RADIATOR FLUID LEAKED AND THE VEHICLE OVERHEATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. RECALL SERVICE # 5451 WAS FOUND ON AUTOZONE.COM (ALLDATA). THE DEALER WILL DIAGNOSE THE FAILURE ON JULY 13, 2007, PER THE RECALL NOTICE. THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT MILEAGE IS 71,000 AND FAILURE MILEAGE WAS 63,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 JAGUAR S-TYPE
    - SPRINGFIELD, MA

    2003 JAGUAR X TYPE. CONSUMER STATES THAT THE VEHICLE BLEW UP WHILE DRIVING. *MC THE CONSUMER STATED THE VEHICLE WAS UNCONTROLLABLE. THE CONSUMER RECEIVED WHIPLASH AND TO THIS DAY SHE SUFFERS FROM VIOLENT HEADACHES AND SEVERE BACKACHES. THE CONSUMER WAS TOLD THAT THE PART THAT BLEW UP, WAS A COVER FOR THE TRANSMISSION AND THAT IT BLEW APART. *JB THE TRANSFER CASE WAS CRACKED, AN INTERNAL PART LET GO AND CRACKED THE CASE. UPDATED 09/12/07. *JB

    Source: CONSUMER LETTER
  • 1988 JAGUAR XJ6
    - MARIETTA, GA

    TIRE BEGAN TO CAUSE VIBRATION CAUSED BY THREAD SEPARATION. EVENTUALLY ALL FOUR OF A NEW SET OF COOPER LIFELINER TOURER 205/70/R15 HAD TREAD SEPARATION. FAILURE CAUSE LACK OF CONTROL OF VEHICLE AT SPEED. TIRE WAS REPLACED BUT SUBSEQUENT TIRES CONTINUE TO FAIL. *TR

    Source: NHTSA WEB SITE
  • 2003 JAGUAR S-TYPE
    - BELMONT, MA

    UNINTENDED AND UNCONTROLLED ACCELERATION SAFETY HAZARD AND DEFECT-COMPLAINT ODI 1091253 2003 JAGUAR S**CC THE CONSUMER STATED HE WAS AT A RED LIGHT, WHEN ALL OF A SUDDEN THE VEHICLE LURCHED FORWARD AND STARTED MOVING RAPIDLY INTO THE INTERSECTION. THE CONSUMER STATED AFTER THE ORDEAL ENDED, THE DSC LIGHT ILLUMINATED AND THE READOUT SAID DSC DISABLED. THE CONSUMER STATED PRIOR TO MAY 7, 2007 HE HIT A LIGHT POST AS A RESULT OF THE UNWANTED ACCELERATION OF THE VEHICLE. *JB

    Source: CONSUMER LETTER
  • 1999 JAGUAR XJR
    - RESTON, VA

    ENGINE DEFECT - INABILITY OF JAGUAR MAINTENANCE TO REPAIR: THE 1999 JAGUAR XJR WHICH WAS PURCHASED JUNE 2002 WITH 21,715 MILES ON IT FOR $40,000.00. VEHICLE WAS LEMON FROM BEGINNING. ENGINE STALLED AT HIGH SPEEDS, SHOWED ITSELF TWICE AS EARLY AS JANUARY 2003, ONLY TO CONTINUE SHOWING ITSELF 3 MORE TIMES IN 2003, 2 MORE TIMES IN 2004, 1 MORE TIME IN 2005, AND ONE MORE TIME IN 2006,. THEN, AGAIN ON JUNE 13, 2007, A TOTAL OF 10 TIMES. EXAMPLE OF SERIOUS ENGINE STALLING DEFECT. ON MAY 5, 2003, MY WIFE WAS DRIVING TO WORK IN THE JAGUAR. SHE WAS ON THE DULLES TOLL ROAD TRAVELING AT ABOUT 60 MPH WHEN THE ENGINE DIED. THE CAR FINALLY CAME TO A STOP IN THE MIDDLE LANE OF THE TOLL ROAD. CARS WERE ?WHIZZING? BY AT HIGH SPEEDS ON THE LEFT AND THE RIGHT OF OUR STALLED VEHICLE. MIRACULOUSLY, NO CAR HIT THE STOPPED CAR, AND LUCKILY, SHE WAS ABLE TO RESTART THE ENGINE, WHICH COULD NOT ALWAYS BE RESTARTED WHEN THESE INCIDENTS OCCURRED, AND DROVE IT DIRECTLY TO THE JAGUAR DEALER. CONTINUED SERIOUS PROBLEM: THESE NUMEROUS INCIDENTS THAT WE ENCOUNTERED OVER THE YEARS ARE POTENTIAL ?ROAD FATALITIES? JUST WAITING TO HAPPEN, AND THE PROBABILITY THAT ONE DAY WE WILL BE A ?ROAD FATALITY? IS INCREASING RAPIDLY. I HAVE TRIED A NUMBER OF TIMES TO WORK WITH THE JAGUAR DEALER TO SOLVE THIS POTENTIAL PROBLEM TO NO AVAIL. SPOKE WITH JAGUAR EXECUTIVE ON MAY 5, 2003 IN ATTEMPT TO REPLACE VEHICLE. I AGAIN SPOKE WITH THIS SAME EXECUTIVE BECAUSE OF CONTINUED ENGINE STALLING, ATTEMPTED UNSUCCESSFULLY TO HAVE UNSAFE VEHICLE REPLACED IN A FAIR AND REASONABLE MANNER IN JUNE 2007. I BELIEVE THAT IT IS IMPERATIVE THAT THIS PROBLEM BE RESOLVED BEFORE WE RUN OUT OF LUCK AND A POTENTIAL ?ROAD FATALITY? BECOMES A REALITY AND AFFECTS US ALL. NO RESOLUTION HAS BEEN OBTAINED. *AK

    Source: NHTSA WEB SITE
  • 2003 JAGUAR X-TYPE
    - SPRINGFIELD, MA

    TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD SCREECHING NOISE AND THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION COVER SHATTERED. THE DEALER ORDERED A NEW PART, BUT THEY NEVER RECEIVED IT FROM THE MANUFACTURER. THE DEALER REPAIRED THE TRANSMISSION COVER ON JUNE 22, 2007. THE CURRENT AND FAILURE MILEAGES WERE 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE