JAGUAR Complaints

I OWN A 2000 JAGUAR S-TYPE WITH ONLY 42K MILES ON IT. I DRIVE IT ONLY ABOUT 6 WEEKS A YEAR AS IT IS STORED THE REST OF THE YEAR. MY TRANSMISSION IS GONE! MY CAR HAS ONLY BEEN SERVICED BY THE PIEHLER JAGUAR DEALERSHIP. WITHOUT WARNING, THE "GEARSHIFT BOX FAULT" LIGHT CAME ON; THE ENGINE WOULD BANG AND DRAG INTO GEARS. I WAS TOLD THAT THE GEAR SHIFT BOX WAS SEALED THEREFORE DISALLOWING ANYONE TO ADD TRANSMISSION FLUID. SINCE MY CAR HAS ONLY BEEN SERVICED BY JAGUAR, WHY WOULDN'T THE SERVICE MANAGER HAVE INDICATION THAT THE TRANSMISSION WAS GOING. I ASKED THE SERVICE MANAGER IF THERE HAS BEEN ANY RECALLS ON THE JAGUAR TRANSMISSION, AND HE TOLD ME NO. THAT WAS NOT TRUE AS I HAVE FOUND RECALLS CONCERNING THE JAGUAR S-TYPE TRANSMISSIONS. HOWEVER, THE JAGUAR MANAGER WANTS CUSTOMER TO PAY INSTEAD OF DEALER-PAY FOR THE REPLACEMENT OF A NEW TRANSMISSION. THE PRICE QUOTED TO ME IS $4,000 PLUS TAX. I HAD THE DELUXE EXTENDED WARRANTY AND WHEN IT RAN OUT, THIS DEALERSHIP REFUSED TO RENEW ANOTHER EXTENDED WARRANTY. A CAR OF THIS COST AND CALIBER SHOULD NOT HAVE TRANSMISSION PROBLEMS WITH MILEAGE UNDER 50,000 MILES. I WOULD LIKE THE JAGUAR /DEALERSHIP/ OR FORD TO REPLACE THE TRANSMISSION DUE TO THE DEFECTIVE DESIGN IN THE TRANSMISSION DESIGN. THE CAR'S ERROR MESSAGE INDICATED "GEAR SHIFT BOX FAULT". I'VE BEEN TOLD THAT THE JAGUAR TRANSMISSIONS WERE BUILT BY JAGUAR/BEC TRANSMISSIONS WITH A FLAW IN THE DESIGN. THE JAGUAR DEALERSHIP I HAVE MY CAR AT IS PIEHLER JAGUAR IN ROCHESTER, NY. THE SERVICE MANAGER'S NAME IS BRIAN. THE TELEPHONE NUMBER IS 585.671.7909. I WOULD LIKE TO HAVE MY CAR REPAIRED DUE TO THIS FAULT IN TRANSMISSION DESIGN AND PAID FOR BY THE DEALERSHIP OR FORD OR JAGUAR. PLEASE ADVISE. THANK YOU. [XXX] 2000 JAGUAR S-TYPE OWNER. *TR

FAULTY WINDOW REGULATOR IN JAGUAR 2000 S-TYPE. THIS IS THE THIRD FAILURE. BOTH REAR WINDOWS HAVE FAILED AND MOST CURRENTLY FRONT PASSENGER WINDOW.*AK

TL*THE CONTACT OWNS A 1998 JAGUAR XJV8. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND THEN CAME TO A COMPLETE STOP. THE CONTACT RESTARTED THE VEHICLE AND THE LIMP HOME MODE FEATURE DISPLAYED ON THE INSTRUMENT PANEL. THE LIMP HOME MODE FEATURE WOULD NOT ALLOW HIM TO DRIVE THE VEHICLE MORE THAN 15 MPH. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT RECEIVED THE FOLLOWING TWO RECALL NOTICES IN MARCH OF 2007: RECALL # 99V138000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND RECALL # 98V022000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE AS PART OF THE RECALLS BECAUSE THE CONTACT WOULD FIRST NEED TO REPAIR THE TRANSMISSION. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

WENT TO GAS UP MY 2002 JAGUAR X-TYPE 2.5 WHEN TOTALLY EMPTY AND GAS SHOT BACK OUT AND SPILLED ALL OVER THE PLACE. TRIED THREE DIFFERENT GAS STATIONS WITH THE SAME EFFECT. CHECK ENGINE LIGHT CAME ON, INDICATING A PROBLEM WITH THE GAS TANK. I CAN'T GAS MY CAR AND THERE IS THE SAFETY HAZARD OF GAS SHOOTING BACK OUT. DEALER WON'T COVER IT AND THERE ARE NO SECOND HAND PARTS OR INDIVIDUAL PARTS, HAVE TO REPLACE WHOLE GAS TANK AND FILLER SYSTEM COSTING ME $1750. *TR

TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT ON JUNE 9, 2007, HER VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT SHE NEEDED A NEW TRANSMISSION. JAGUAR STATED THAT NOTHING COULD BE DONE. THE TOTAL REPAIR COST TO REPLACE THE PARTS IS $5,000. THE CONTACT STATED THAT THE VEHICLE ONLY HAD 30,000 MILES AT THE TIME OF PURCHASE. THE ENGINE SIZE, POWERTRAIN, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

TO ALL THE CONSUMERS THAT EITHER OWN OR KNOWS SOMEONE WHO OWNS A JAGUAR. I AM PUTTING TOGETHER A COMPLAINT AGAINST THE MANUFACTURER FOR A PROBLEM WITHIN THESE CARS. I, TOO, OWN A 02 JAGUAR X-TYPE AND THIS PAST WEEKEND THE CAR STOPPED WITHOUT ANY WARNING SIGNS. I HAD THE CAR TOWED TO A JAGUAR DEALER ON SATURDAY THINKING MAYBE THIS WAS A MINOR PROBLEM, UNTIL I GOT THE CALL THAT THE CAR NEEDED A BRAND NEW TRANSMISSION THAT WILL COST ME OVER $5000. AFTER GOING TO WEBSITES RESEARCHING I CAME ACROSS THAT THERE WERE SO MANY OTHER CONSUMERS WITH THE SAME PROBLEM , AND REALIZED THAT THIS MUST BE A MANUFACTURER'S PROBLEM. THE FUNNY THING ABOUT IT WAS THAT WE ALL STARTED OFF SAYING THAT WE BOUGHT A 02 JAGUAR AND AFTER IT REACHED OVER 50,000 MILES THAT A TRANSMISSION WAS REQUIRED ON IT. I CAME TO THE CONCLUSION THAT THE MANUFACTURER KNEW THAT THIS WAS THE REASON FOR THE EXPIRING WARRANTY AT 50,000 MILES. THE REASON NOTHING HAS BEEN DONE ABOUT IT BECAUSE NO ONE HAD EVER CAME FORWARD. THIS IS A TIME THAT WE ALL NEED TO STAND UP AND SPEAK OUT ABOUT WHAT JUST HAPPENED TO US BECAUSE I KNEW SOME OF US, STILL OWNING THESE CARS AND WORD OF MOUTH MEANT EVERYTHING. RIGHT NOW, I DIDN'T KNOW WHAT TO DO, BUT PRAY AND SPEAK OUT ABOUT IT WHICH MAY NOT GET ME FAR BUT AT LEAST IT GOT ME HEARD. I CALLED THE LOCAL NEWSPAPER ABOUT IT AND LEFT A MESSAGE FOR A RESPONSE. I SUGGESTED THAT OTHERS DO THE SAME AND DON?T LET THIS CONTINUE TO GO ON TO OTHER CONSUMERS. *AK

THIS A JAGUAR X-TYPE 2003. ON MAY, 4 2007 MY DAUGHTER WAS COMING BACK FROM SCHOOL AND THE CAR STARTED SHAKIG, AND THE BACK TIRES STOPPED. AND ONE CAR HIT THE CAR BECAUSE SHE HAD NO CONTROL OVER THE CAR, THE CAR WAS TOWED TO MY BROTHER'S HOUSE. AT THE TIME MY DUGTHER DID NOT KNOW THE CAR HAD WARRANTY BECAUSE I WAS NOT HOME, WHEN A GOT BACK WE CALL ED THE DEALER AND THEY TOLL US THE WARRANTY HAD EXPIRED ON MAY, 6 2007 THAT IT WAS TO LATE . WE CALLED DURING THE MOTH OF MAY STILL, WE CALL A MECHANIC AND HE SAID IT WAS THE GEAR BOX. *AK,

TL*THE CONTACT OWNS A 2001 JAGUAR S TYPE. THE CONTACT TOOK HER VEHICLE TO THE DEALER TO PURCHASE NEW TIRES AND WAS INFORMED THAT THE LOWER BALL JOINTS WERE LOOSE. SHE REFERENCED SAFETY RECALL # 00V359002 (SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINTS), HOWEVER, THE RECALL DID NOT APPLY TO HER VIN. THE VIN, PURCHASE DATE, ENGINE SIZE, AND MILEAGE INFORMATION WAS UNKNOWN.

TRANSMISSION LOCKS UP OR HARD DOWNSHIFTS AT SPEEDS OF FIFTEEN MILES OR BELOW ON DECELLATERATION. FOUND RECALL CAMPAIGN NUMBER 99V138000, DATED JUNE 02, 1999, HOWEVER WAS TOLD MY VIN NUMBER WAS NOT ON RECALL LIST. I CHECKED THE INTERNET AND FOUND HUNDREDS OF BLOGS OF COMPLAINTS INVOLVING THE EXACT SAME PROBLEM. IF THIS IS A KNOWN FAILURE AND A RECALL WAS ISSUED WHY NOT TO SOME VEHICLES AND NOT TO ALL TRANSMISSIONS THAT WERE AFFECTED. THE JAGUAR PERSON I SPOKE TO WAS VERY DEFENSIVE AND WOULD NOT LET ME GET A WORD IN EDGEWISE, KEPT REPEATING THAT MY VIN NUMBER WAS NOT ASSOCIATED TO THAT PARTICULAR RECALL. THIS IS A TRANSMISSION PROBLEM THAT HUNDREDS OF OWNERS ARE FACING AND SHOULD NOT BE ASSOCIATED TO A PARTICULAR VEHICLE. I UNDERSTAND THAT THE XJ8 HAS THE SAME TRANSMISSION AND HAVE THE SAME PROBLEM ASSOCIATED WITH THE TRANSMISSION. *TR

TL*THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT THE VEHICLE FAILS TO SHIFT INTO REVERSE. THE VEHICLE IS CURRENTLY AT THE SHOP. THE DEALER STATED THAT THE VEHICLE NEEDS A NEW TRANSMISSION. THE CURRENT MILEAGE IS 64,783 AND FAILURE MILEAGE WAS 64,763.