JAGUAR Complaints

THIS REGARDS TRANSMISSION FAILURE OF 2002 X TYPE WITH 62,000. I AM ORIGINAL OWNER AND HAVE HAD ERROR MESSAGES AND LURCHING FROM THE TRANSMISSION, WITH JAGUAR RETURNING THE VEHICLE INDICATING NO PROBLEMS. THE INTERNET IS FULL OF COMPLAINTS WITH LOW MILEAGE AND COMPLAINTS LIKE MINE. *NM

MY 2000 JAGUAR XJ8 'S INSTRUMENT PACK FAILED WHILE DRIVING 70 MPH (SPEED LIMIT) IN HEAVY INTERSTATE TRAFFIC. RESULTING IN LOSS OFF ALL INSTRUMENTATION, INCLUDING SPEEDOMETER, ALL INSIDE LIGHTING AND LOSS OF AIR CONDITIONING AND DEFROSTING CAPABILITIES. MY CAR IS NOW SITTING AT A NASHVILLE TENNESSEE JAGUAR DEALERSHIP FOR AN INDEFINITE PERIOD OF TIME ,DUE TO THE INABILITY OF THE JAGUAR CORPORATION TO SUPPLY THE NEEDED NEW PART, DUE TO HIGH DEMAND FOR THE 2000 XJ8 INSTRUMENT PACK. AFTER MUCH RESEARCH THROUGH THE INTER NET , TALKING WITH OTHER 2000 XJ8 JAGUAR OWNERS AND JAGUAR TECHNICIANS AND FORMER JAGUAR TECHNICIANS IT IS CLEARLY EVIDENT THAT THIS MODEL JAGUAR HAS 2 SIGNIFICANT DEFECTS! FAULTY INSTRUMENT PACK AND FAULTY TIMING BELT/CHAIN! MY INSTRUMENT PACK FAILED AT APPROX 68,000 MILES AND MY TIMING CHAIN FAILED IN FEB. 2006 AT APPROX 64,000 MILES. BOTH FAILURES COULD HAVE RESULTED IN SIGNIFICANT DAMAGE TO THE VEHICLE OR ITS OCCUPANTS. HOWEVER IN MY CASE THESE FAILURES DID NOT RESULT IN ANY PERSONAL INJURIES. *JB

TL* - THE CONTACT'S STATED THE VEHICLE WAS PURCHASED ON AUGUST 30TH 2006, AND HAD PROBLEMS WITH LOSS OF POWER. THE VEHICLE LOST POWER ABOUT 100 TIMES WHILE DRIVING65 MPH. THE CONTACT TOOK THE VEHICLE TO THE LOCAL JAGUAR DEALER FOR A CHECK UP. THE DEALER INFORMED HIM THAT THEY DID NOT KNOW THE CAUSE OF THE FAILURE. THE CONTACT STATES THAT ON NOVEMBER 20, 2006, WHILE EXITING THE HIGHWAY, THE VEHICLE WAS INVOLVED IN A CRASH DUE TO LOSS OF VEHICLE POWER AND DIFFICULTY IN STEERING. THE CONTA CT'S VEHICLE STRUCK THE VEHICLE IN FRONT OF HER. THE INCIDENT WAS REPORTED TO POLICE. AFTER THE CRASH, THE CONTACT STATES TOOK THE VEHICLE TO DEALER AN OIL CHANGE AND WAS INFORMED THAT THE VEHICLE HAD A RECALL ON FILE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER ,AND WAS INFORMED THAT IT HAD ALREADY BEEN REPAIRED IN NOVEMBER 2004. ALSO , WAS TOLD THAT THE VEHICLE WAS OUT OF WARRANTY, AND SO THE COSTS OF REPAIRS WOULD NOT BE COVERED. THE MANUFACTURER REFUSED TO COVER THE REPAIRS SINCE THE RECALL PROBLEMS HAD ALREADY BEEN REPAIRED IN 2004. *AK

OUR 2000 JAGUAR S-TYPE 3.0L SEDAN WAS PARKED ON A SLIGHT UPWARD INCLINE WITH ITS GEAR SELECTOR IN "PARK". WHEN THE CAR WAS RE-STARTED IT COULD NOT BE TAKEN OUT OF "PARK". AFTER NUMEROUS TRIES TO MOVE THE GEAR SHIFT OUT OF "PARK", THE SHIFT LINKAGE WAS BROKEN. THE CAR HAD TO BE TOWED TO THE DEALER FOR REPAIR, COSTING ROUGHLY $2200, PLUS THE TOWING FEE. JAGUAR CARS LTD. INVESTIGATED AND THEN REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS FAILURE, BUT THE DEALER, CUSH JAGUAR IN SAN DIEGO, EVENTUALLY AGREED TO COVER HALF OF THE REPAIR COSTS. THIS IS APPARENTLY A COMMON OCCURRENCE WITH THIS MODEL. THE SAN DIEGO DEALER TOLD US THAT THEY HAVE HAD "20 OR 30" OCCURRENCES OF THIS SAME PROBLEM. A SEARCH OF THE NHTSA WEBSITE FOUND 15 NEARLY IDENTICAL OCCURRENCES REPORTED TO THE ODI. THIS IS A SAFETY ISSUE, NOT ONLY WITH RESPECT TO STRANDING A CAR'S OCCUPANTS, BUT ALSO WITH RESPECT TO POTENTIALLY BLOCKING ROADWAYS AND DRIVEWAYS USED FOR EMERGENCY VEHICLE ACCESS AND FOR EMERGENCY EXITS. I ASK THAT THE NHTSA AT LEAST REQUIRE JAGUAR CARS LTD. TO INFORM OWNERS OF THESE VEHICLES OF THE EXISTENCE OF THIS PROBLEM AND THE STEPS THEY RECOMMEND TO MINIMIZE ITS OCCURRENCE. BUT IT WOULD BE PREFERABLE IF THE NHTSA WERE TO ISSUE A RECALL REQUIRING JAGUAR TO MODIFY THE FAULTY PAWLS IN THESE TRANSMISSIONS. *JB

TL* - THE CONTACT STATED THAT HIS 1998 JAGUAR XJ8 HESITATED WHILE ACCELERATING FROM A STOP. ONCE THE VEHICLE'S SPEED ROSE TO 20 MPH, THERE WAS A LOUD BANG. THIS WAS FOLLOWED BY THE TRANSMISSION WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THERE WERE FINE CRACKS WITHIN THE GEAR TEETH. THE CONTACT FELT THAT VEHICLE SHOULD BE COVERED UNDER NHTSA RECALL ID CAMPAIGN 99V138000 SINCE THE VEHICLE EXPERIENCED THE SAME INCIDENT AS MENTIONED IN THE RECALL.*AK THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS OUT OF RANGE FOR THE RECALL. UPDATED 02/06/07. *JB

I HAVE EYE ALLERGIES AND IRRITATION WHICH ARE AGGRAVATED BY VOC EMISSIONS INSIDE THE CAR. I AM TRYING TO FIND PUBLISHED INFO ON THE VOC'S IN MY 2005 JAGUAR XJ8. JAGUAR WILL NOT GIVE ME THIS DATA. PLS ADVISE WHERE I CAN FIND IT. I KNOW THAT DOT HAS COMPLIANCE STDS SO IT MUST BE PUBLISHED SOMEWHERE??? *NM

WHILE DRIVING HOME FROM WORK AT NIGHT AT ABOUT 30 MPH THE TRANSMISSION STARTED TO SLIP THEN THE CAR STOPPED MOVING AT ALL EVEN THOUGH THE ENGINE WAS RUNNING AND IN GEAR. I WORK IN AN OLD INDUSTRIAL PART OF TOWN AND NOT A PLACE TO BREAK DOWN AFTER DARK AND WAS VERY LUCKY A POLICEMAN HAPPENED BY ALMOST IMMEDIATELY AND WAITED UNTIL A TOW TRUCK CAME. I CALLED THE JAGUAR DEALER ABOUT IT AND WAS TOLD THERE IS A LOT OF PROBLEMS WITH THE 02 X TYPES AND HE THINKS SINCE FORD IS IN SUCH BAD SHAPE, JAGUAR IS NOT COVERING THESE OUT OF WARRANTY EVEN THOUGH THIS IS A KNOWN DEFECT. I ENDED UP HAVING THE CAR TOWED TO A TRANSMISSION SHOP I TRUST AND HE ALSO WAS AWARE OF THE PROBLEMS THESE X-TYPES WERE HAVING WITH THE TRANSMISSIONS. IT COST ME $4,500 TO HAVE THE TRANSMISSION REBUILT ON A CAR WITH 55,000 MILES ON IT. A LITTLE RESEARCH ON THE INTERNET SHOWS A LOT OF PEOPLE HAVING PROBLEMS WITH THEIR TRANSMISSIONS ON THE 02 X-TYPE AND JAGUAR/FORD IS DOING NOTHING TO COVER THE PROBLEM AFTER THE FACTORY WARRANTY IS UP. *JB

ON AT LEAST FOUR OCCASIONS, AND UPON STARTING THE VEHICLE, THE ENGINE, AFTER 10 TO 30 SECONDS, RAPIDLY ACCELERATES TO 4,000 - 6,000 RPM. THE ONLY WAY TO RESTRICT THE RAPID ACCELERATION IS TO SHUT THE ENGINE OFF WITH THE IGNITION KEY. *JB

THE BALL JOINT ATTACHING NUT WILL NOT STAY TIGHTENED DAMAGING THE LOWER BALL JOINTS FORCING THE CAR TO GO OFF THE ROAD. I WAS LUCKY NOTHING AND ANYONE WAS INJURED. THERE IS A RECALL FOR THIS EXACT PROBLEM (00V359002) IT DIDN'T COVER ALL THE CARS AFFECTED. *JB

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS, A NOISE WAS HEARD IN THE TRANSMISSION AND THE GEARS SHIFTED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED IF A TRANSMISSION CLEANING DOES NOT REMEDY THE PROBLEM, THE TRANSMISSION WOULD NEED TO BE REPLACED.