JAGUAR Complaints

FAX FROM (PA) 2006 JAGUAR XJ8 HAS A DEFECTIVE FUEL TANK, JAGUAR HAS NO PLAN TO DO ANYTHING UNTIL REPAIR PROBLEM IS DEVISED. *TS *NM

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL A SCREECHING NOISE WAS HEARD. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE CONSUMER WAS TOLD THE VEHICLE NEEDED ROTORS AND BRAKES. UPDATED 10/30/06.*JB

IN EXCESS OF $10K SPENT IN A 24 MONTH PERIOD ON VARIOUS REPAIRS ON MY 2000 S-TYPE. *JB

ENGINE SLOW/SHUT DOWN WHILE DRIVING IN TRAFFIC, BECAUSE OF A FAILURE IN THE ENGINE MODULE FOR ACCELERATION OR TO MAINTAINING SPEED WHILE DRIVING. *NM

DT*: THE CONTACT STATED THE ACCELERATOR AND BRAKE PEDALS WERE TOO CLOSE TOGETHER CAUSING ACCIDENTAL AND SIMULTANEOUS DEPRESSION OF BOTH PEDALS. THE DEALER WAS NOTIFIED. UPDATED 10/17/2006 - THE DRIVER SIDE SEAT BELT BUCKLE FAILED TO ENGAGE. A NEW BUCKLE WAS ORDERED. THE CONSUMER COULD NOT REMOVE THE LUG NUTS FROM THE WHEEL. *NM

WHEN I BOUGHT THE CAR A WEEK LATER IT BLEW HOT AIR, I WAS TOLD IT ONLY NEEDED FREON. I FOUND OUT LATER THAT THERE WAS A LEAK AND IT IS $1200. A WEEK AFTER THAT THE CAR WOULD NOT START THE DEALER PICKED THE CAR UP AND SAID THAT THE BATTERY WAS DEAD BECAUSE I LEFT THE RADIO ON, IT HAS HAPPENED OVER 30 TIMES, NOT TRUE THERE IS SOMETHING WRONG. I HAVE REPLACED TIRES AT LEAST SIX TIMES. TIRES COMPLETELY SEPARATE. I WAS DRIVING AND CAR SLOWED DOWN ON FREEWAY AND I WAS ALMOST HIT, I PULLED OVER AND IT STOPPED AND DID IT AGAIN AND I HAD TO PUSH THE TRACTION CONTROL BUTTON, ALMOST COST ME MY LIFE! IT NOW HAPPENS WHEN I HIT A BUMP. WHEN I TURN THE CAR MAKES A EXTREMELY LOUD NOISE, (EMBARRASSING) I WAS TOLD IT IS A BALL JOINT AND CAN CATCH ON FIRE. ENGINE LIGHT HAS ALWAYS BEEN ON AND IS NOW BLINKING AND THE CAR SHAKES AND HESITATES. I HAD TO PAY TO GET THE BRAKES FIXED 2 MONTHS AFTER PURCHASING. RADIO TURNS ON FOR NO REASON AND RUNS BATTERY DOWN. I WAS TOLD I HAVE TWO LEAKS IN MY SHOCKS AND IT IS $1800 EACH. WHEN I BACK UP AND TURN THE STEERING WHEEL VIBRATES. I CAN'T EVEN USE THE CIGARETTE LIGHTER TO CHARGE MY CELL BECAUSE IT DOES NOT WORK AND HAS BEEN REPLACED TWICE. THE REMOTE JUST STOP WORKING AND I WAS CHARGED $100 TO RECONFIGURE. THE BRAKES ACT FUNNY, CAN'T EVEN EXPLAIN IT. THIS CAR IS UNREAL, A COMPLETE PIECE OF JUNK. I CAN'T EVEN REMEMBER HALF THE STUFF I HAVE ENDURED AND THE MONEY I HAVE SPENT. *NM

FUEL TANK LEAK OF UNKNOWN ORIGIN CONSIDERED TO BE A HAZARDOUS CONDITION BUT WITH NO PLANS FOR REPAIR. CONSUMERS HAVE NOT BEEN INFORMED BY COMPANY. COMPANY KNOWS ABOUT PROBLEM. *JB

JAGUAR XK8. VEHICLE WITH 54K MILES ALWAYS DEALER SERVICES. TIMING CHAIN BROKE WHILE DRIVING, WAS ABLE TO GET CAR OUT OF TRAFFIC WITHOUT INCIDENT. CONTACTED JAGUAR AND THEY DID NOT EVEN ACKNOWLEDGE THERE WAS A PROBLEM. JAGUAR HAS KNOWN THE PLASTIC TIMING CHAIN GUIDES TO BE DEFECTIVE. THE HAVE HAD TWO DESIGN REVISIONS AND NOW PUT A METAL GUIDE IN THE CARS SINCE 2002. JAGUAR DOES NOT ADVISE OWNERS OR DEALERS TO REPLACE THE GUIDES WHICH EVEN WITHOUT THEIR ASSISTANCE I WOULD HAVE HAD DONE AT $800. THE DEFECTIVE GUIDE CAUSES THE CHAIN TO BREAK AND VALVE DAMAGE, A $7K REPAIR. THE DEALER AND INDEPENDENT REPAIR SHOPS TELL ME THEY ARE REPAIRING THESE ALL THE TIME IN LOW MILEAGE ENGINES 45-70K AND THE INTERNET IS LITTERED WITH THE SAME. HARD TO BELIEVE JAGUAR HAS NOT BEEN FORCED IN TO A RECALL OR SOME TYPE OF VOLUNTARY REPAIR PROGRAM. BOTTOM LINE - ENGINE PART WITH KNOWN, DOCUMENTED DEFECT, THAT CAUSES CATASTROPHIC ENGINE FAILURE, WITH NO ACTION BY THE MANUFACTURER. *JB

WHILE PARKED ON A HILL WITH THE FRONT OF THE VEHICLE FACING UPWARD, THE TRANSMISSION LOCKED UP COMPLETELY WHEN A SHIFT FROM PARK TO DRIVE WAS ATTEMPTED. THE GEAR SHIFT WAS FRACTURED AND THE VEHICLE HAD TO BE TOWED TO A SERVICE DEALER WHO INFORMED ME THAT THIS WAS A COMMON PROBLEM, AND THAT IT WAS A FACTORY DEFECT. *NM

WHILE AWAY ON A BUSINESS TRIP MY WIFE CALLED TO TELL ME THAT OUR 200 S TYPE JAGUAR WAS INOPERABLE AND THE GEAR SHIFTER WAS "FLOATING" - NOT ABLE TO SHIFT OUT OF PARK. UPON INSPECTION I FOUND THAT THE GEAR SHIFT LEVER WAS BROKEN. I CALLED THE DEALER IN HARRISBURG PA AND TOLD THEM ABOUT THE PROBLEM AND THE SERVICE ADVISOR TOLD ME THAT SINCE IT WAS ON AN INCLINE WE SHOULD HAVE USED THE EMERGENCY BRAKE PRIOR TO SHIFTING IN TO PARK. I ASKED IF THIS WAS A COMMON OCCURRENCE AND HE STATED THAT I WOULD HAVE TO GET USED TO USING THE EMERGENCY BRAKE WITH THIS VEHICLE AND THAT IT WAS A DEFECT IN THE MANUFACTURER OF THE TRANSMISSION. I ASKED IF THIS WAS A COMMON OCCURRENCE AND HE STATED - YES. I ASKED FOR A BALLPARK QUOTE OF WHAT THE REPAIR WOULD BE AND WAS TOLD $400 FOR REPLACEMENT OF THE SHIFTER AND $1200 FOR THE TRANSMISSION TO REPLACE A PIN. I ORDERED THE SHIFTER PART FROM THE DEALER AND REPLACED AND HAVE USED THE EMERGENCY BRAKE AT ALL TIMES - OCCASIONALLY WE STILL HAVE SHIFTER LOCK UP AND HAVE TO PUSH ON THE REAR OF THE VEHICLE TO UN JAM THE SHIFTER. *JB