JAGUAR Complaints

MY WIFE'S X TYPE 2002 JAGUAR WAS RIDING VERY ROUGH AND I ASKED OUR LOCAL MECHANIC TO BALANCE THE TIRES. HE CALLED IN SHOCK ADVISING THAT THE INTERIOR WALL OF A REAR GOODYEAR AMERICAN EAGLE TIRE WAS CRACKED ALL AROUND THE RIM OF THE TIRE AND WE WERE LUCKY TO BE ALIVE. FROM THE OUTER WALL AND THE TREAD THE TIRE APPEARED PERFECT. I HAVE THE TIRE AND DIGITAL PHOTOGRAPHS WHICH I WILL FORWARD WHEN PROVIDED AN E-MAIL ADDRESS. *JB

I HAVE HAD 4 TRANMISSION REPLACED IN MY 200 JAGUAR IN THE LAST 2 1/2 YEARS AND THE LIGHT IN OWN AT THIS MOMENT REGARDING THE TRANSMISSION LIGHT. I NEED SOME ONE TO CONTACT ME REGARDING THIS. *NM

WAS MAKING A THREE POINT TURN AND A BOLT JUST FELL OUT AND CAUSED MY CAR TO NOT TURN ANYMORE. HEARD A LOUD POP. *JB

DT*: THE CONTACT STATED WHILE PARKED ON A HILL WITH THE FRONT OF THE VEHICLE FACING UPWARD, THE TRANSMISSION LOCKED UP COMPLETELY WHEN A SHIFT FROM PARK TO DRIVE WAS ATTEMPTED. A SERVICE DEALER WAS CONSULTED, WHO NOTIFIED THE CONTACT THAT THIS WAS A COMMON PROBLEM, AND THAT IT WAS A FACTORY DEFECT. HOWEVER, THE VEHICLE WAS NOT TAKEN IN FOR SERVICE. UPDATED 09/11/06. *JB

I PURCHASED A 2000 S TYPE JAGUAR 6/10/06, AT THE CAL WHOLESALE DEALERSHIP IN RIO LINDA CA AND JUST THE FOLLOWING DAY ALREADY HAD PROBLEM WITH GEAR SHIFT LINKAGE. DEALERSHIP HAD IT REPAIRED AT SAM'S AUTO REPAIR HOWEVER IT CONTINUED TO HAVE RESISTANCE UPON SHIFTING. REPORTED PROBLEM ADVISED TO BRING CAR IN, AND WAS TOLD IT WAS FINE. 8/22/06 COMPLETELY UNABLE TO SHIFT FROM PARK TO DRIVE. CALLED DEALERSHIP, WHO IN TURN CALLED SAM'S AUTO REPAIR, CONTACTED ME BUT I'M STILL WAITING FOR THEM TO TOW IT. I HOPE YOU CAN INVESTIGATE AND FIND OUT MORE WHY JAGUAR HASN'T REVEALED THESE PROBLEMS? *JB

WHILE DRIVING MY 2001 JAGUAR XK-8/ CV. AT HIGHWAY SPEED WITH THE TOP DOWN, THE HYDRAULIC FLUID FROM THE CONVERTIBLE TOP STARTED LEAKING FROM THE CENTER LOCK DOWN MECHANISM ON THE WINDSHIELD FRAME. AT FIRST I THOUGHT IT WAS WINDSHIELD WIPER SPRAY FROM THE CAR IN FRONT OF US. I WIPED MY FACE WITH MY HAND AND FELT AN OILY SUBSTANCE. I PAID CLOSER ATTENTION TO THE WINDSHIELD AND DID NOT SEE ANYTHING ON THE GLASS. I SLOWED THE CAR IN AN ATTEMPT TO FIGURE OUT WHAT WAS HAPPENING. SINCE IT WAS AT NIGHT, IT WAS DIFFICULT TO ASCERTAIN WHERE THE THIS OILY SUBSTANCE WAS COMING FROM. I PLANNED ON GETTING OFF AT THE NEXT EXIT. BEFORE I COULD REACH THE NEXT EXIT MY EYES WERE SPRAYED BY THIS OILY SUBSTANCE. I PULLED ONTO THE SHOULDER WITH MY EYES STINGING AND BARELY OPENED. LUCKILY, MY WIFE HAD WITH HER MY EYE DROPS AND MANAGED TO FLUSH MY EYES OUT WRIGHT AWAY. WHEN I SHIFTED THE CAR INTO PARK I FELT A DROP HIT THE BACK OF MY HAND, THAT IS WHEN I NOTICED THE HYDRAULIC FLUID LEAKING FROM THE WINDSHIELD FRAME. THE COVER FOR THE LOCK MECHANISM IS A MESH METAL TRIM PLATE, AS WE DROVE AT SPEED THE OIL TURNED INTO A FINE MIST AND WAS SPRAYING IN MY FACE. ONCE THE CAR WAS STOPPED IT POOLED ON THE COVER UNTIL IT DRIPPED ONTO THE CENTER CONSOLE. NEEDLESS TO SAY THIS COULD HAVE BEEN A SEVERE PROBLEM AND SHOULD BE LOOKED INTO. THE VEHICLE WAS REPAIRED AT JAGUAR OF GREAT NECK IN ROSLYN, N.Y. I ALSO CONTACTED THE MANUFACTURER. I HAVE NOT HEARD BACK FROM THEM. *NM

2006 JAGUAR VDP L WB WOULD NOT EXCEED OVER 10 MPH AND WARNING LIGHTS ILLUMINATED ON THE DASH. EXPERIENCED TWO MASSIVE FUEL LEAKS. *KB THE DEALER CLAIMED THEY REPLACED A SEAL TO FIX THE FUEL LEAK, HOWEVER 2 WEEKS LATER THE FUEL LEAK RESURFACED. THE DEALER THEN STATED THE LEFT FUEL PUMP FLANGE WAS STILL LEAKING AND THE FUEL TANK WAS WARPED. THE PROBLEM WITH THE VEHICLE NOT ACCELERATING OVER 10 MPH WAS DUE TO A LOOSE MASS AIR FLOW SENSOR CONNECTOR. THE TIRE MONITOR WAS FAULTY. *JB

NO EVENTS LEADING UP TO FAILURE. NO WARNING LIGHTS OR PRIOR INDICATION OF ANY PROBLEM. CAR SHUT DOWN AT INTERSTATE SPEED WITH NO WARNING. HAD TO GET OVER 2 LANES OF TRAFFIC AND OUT OF HARMS WAY AND PULL OFF OF INTERSTATE. VERY DANGEROUS TIME. REPLACED BODY THROTTLE AND CHARGED ME $1,563.17 + LABOR. OLD PART IS AVAILABLE. I WAS VERY SHAKEN UP AFTER THIS INCIDENT AND VERY CONCERNED THAT YOU COULD JUST BE DRIVING DOWN THE INTERSTATE AND WITH NO WARNING AT ALL YOUR CAR WOULD JUST SHUT DOWN. THIS IS EXTREMELY DANGEROUS. I HAD THIS HAPPEN ON ANOTHER JAGUAR BACK IN THE LATE 1990'S AND IT WAS A RECALLED PART BELIEVED TO BE THE SAME PROBLEM STILL EXISTING ON THIS CAR. AT THAT TIME THE DEALER SAID IT WAS A RECALL AND REPLACED IT BUT SAME THING ON THIS NEWER MODEL AND NO RECALL. IT SEEMS TO BE THE SAME PROBLEM AND I FEEL IT SHOULD ALSO BE RECALLED. THANK YOU, *NM *TR

CAR WAS PARKED IN GARAGE & GASOLINE SPILLED UNDER THE CAR DAMAGING GARAGE FLOOR & SMELLING UP THE WHOLE HOUSE & GARAGE. CAR WAS TAKEN TO DEALER AFTER WE CLEANED UP THE GAS & GOT CAR OUT OF GARAGE. DEALER ADVISED US THAT THEY CHECKED WITH FACTORY & THERE WAS A PROBLEM WITH GAS TANK AND THAT THEY WOULD HAVE TO ORDER TANK FROM A NEW MANUFACTURER AS THE ONE ON THE AUTO HAD A PROBLEM. STILL WAITING 2 WEEKS LATER FOR CAR AND DEALER STILL CANNOT ASSURE US THAT THE NEW GAS TANK IS FROM A DIFFERENT MANUFACTURER. JAGUAR KNOWS THAT THERE ARE A LOT OF THESE TANKS OUT THERE & THEY HAVE NOT RECALLED THEM, THEY ARE WAITING FOR SOMETHING TO HAPPEN SO THAT THE CUSTOMER MAKES A COMPLAINT. THIS SMACKS OF THE WAY THAT FORD COMPANY (WHICH NOW OWNS JAGUAR) HANDLED THE PINTO GAS TANK PROBLEM IN THE 60'S. SOMEONE IS GOING TO GET HURT OR KILLED. WE FEEL THAT WE COULD HAVE LOST OUR HOUSE DUE TO THE EXTREME GAS SPILL IN OUR GARAGE OR WORSE WE COULD HAVE BEEN KILLED IF IT HAD EXPLODED WHEN WE OPENED THE GARAGE DOOR. THIS IS A KNOWN PROBLEM AND OUR DEALER SAYS THEY SOLD 60 OF THESE CARS THIS YEAR AND WE ARE JUST 1 OF THE 2 PROBLEMS THEY HAVE HAD REPORTED TO THEM. I ASKED THEM IF THEY WERE GOING TO NOTIFY THE OWNERS OF THESE 60 VEHICLES AND THEY SAID THEY DID NOT HAVE A TECHNICAL SERVICE BULLETIN ON THIS

MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SOUTH BAY, 3111 PACIFIC COAST HIGHWAY, TORRANCE, CA. SINCE THEN, THE CAR HAS BEEN RETURNED TO THEM FOR MORE THAN 8 (EIGHT) TIMES, WITHOUT SATISFACTORY REPAIR. PROBLEMS INCLUDE: FAULTY GAS TANK LATCH, RHS EXHAUST HANGING LOWER AND SCRAPING PAVEMENT, HARD TRANSMISSION SHIFTS, FAULTY REMOTE TRANSMITTER,JUDDER FROM STEERING WHEEL, KNOCKING NOISE FROM THE ENGINE THAT RAN SLUGGISH, REPLACED RACK & PINION SEVERAL TIMES,CAR OUT OF ALIGNMENT,INJECTORS DIRTY,RHS LUG NUT BROKEN BECAUSE OF, ACCORDING TO TECH., NON LUBRICATION AT FACTORY, JERKY GEAR SHIFTING FROM 3RD. TO 4TH. GEARS,CREAKING NOISE IN SUNROOF AND HEADLINER, FAULTY CD PLAYER,FAULTY POWER STEERING PUMP,FAULTY AIR BAG LIGHT ON DASH,FAULTY PASSENGER SIDE FOG LAMP,FAULTY RACK AND PINION VALVE,LEAKING WASHER FLUID RESERVOIR, NO WARNINGS OR MESSAGES DURING THESE MALFUNCTIONS FROM DASH INSTRUMENTS, EXCEPT AIR BAG LAMP, FAULTY BLUETOOTH HANDS FREE, ETC.ETC. WE HAD TOLD THE TECHS. THAT BOTH MY WIFE AND I HAVE EXPERIENCED TOTAL LOSS OF STEERING CONTROL OVER 5 TIMES AND FINALLY ON 08/07/2006, I AGAIN LOSS TOTAL CONTROL AND THE CAR HIT INTO THE GUARD RAIL AND SCRAPED THE WHOLE OF THE RHS OF THE VEHICLE. JAGUAR WOULD NOT EVEN GIVE ME THE FREE TOW THAT I WAS ENTITLED TO WHEN I CALLED THEM TO INFORM OF THE ACCIDENT AND I HAD TO DRIVE THE CAR TO MY HOUSE. I HAD BOTH MY KIDS ( SON 31/2 YRS. OLD AND DAUGHTER 4 MONTHS OLD) IN THE CAR WITH ME. ON 05/10/2006, WE HIRED AN ATTORNEY WHO IS STILL NEGOTIATING WITH FORD MOTOR CO. WHO HAVE TAKEN OVER JAGUAR. *NM