JAGUAR Complaints

DT*: THE CONTACT STATED THE GEARSHIFT WAS DIFFICULT TO SHIFT INTO DRIVE OR REVERSE FROM THE PARK POSITION. THE GEAR SHIFT FRACTURED WHILE THE CONTACT ATTEMPTED TO SHIFT THE GEAR INTO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE SERVICE DEALER AND MANUFACTURER WERE NOT CONTACTED.

MY DRIVEWAY HAS A VERY SLIGHT INCLINE. WHEN PARKED ON THE INCLINE I WAS UNABLE TO GET MY CAR OUT OF PARK UNLESS I USED FORCE. IN 2004 THE GEAR STARTED STICKING. THE DEALER REPLACED THE CABLE GEAR ASSEMBLY. IN JULY 2006 I HAD THE CAR IN DRIVE BUT IT STARTED ROLLING BACKWARDS. I HAD TO HOLD THE GEAR IN DRIVE IN ORDER TO DRIVE THE CAR. I DROVE IT DIRECTLY TO THE DEALER WHERE I HAD THE GEAR ASSEMBLY REPLACED AGAIN! IT WASN'T UNTIL THE SECOND GEAR ASSEMBLY REPLACEMENT THAT JAGUAR INFORMED ME THAT MY CAR CAME WITH SPECIAL INSTRUCTIONS...IF PARKED ON AN INCLINE (SLIGHT OR OTHERWISE) I NEEDED TO ENGAGE THE HAND BRAKE FIRST BEFORE PLACING THE CAR IN PARK. ON AUGUST 3, 2006 THE LEVER GEAR SHIFT WENT OUT AND WAS REPLACED. SO FAR, I'VE SPENT APPROXIMATELY $900 ON ISSUES RELATED TO THE GEAR ASSEMBLY. THIS IS OBVIOUSLY A DEFECT. AT WHAT POINT WILL JAGUAR TAKE RESPONSIBILITY FOR THIS PROBLEM? WHEN THE CAR ROLLS BACK ON A PEDESTRIAN! *JB

ON MAY 5, 2006, WHEN MY NEW 2006 JAGUAR XJ8 WAS IN THE GARAGE OF MY RESIDENCE, WITH MILEAGE OF 1,634, THE AUTOMOBILE EXPERIENCED A MASSIVE FUEL LEAK LITERALLY FLOODING THE FLOOR OF THE GARAGE. THE CAR WAS TAKEN INTO THE DEALERSHIP WHERE THE SERVICE DEPARTMENT REPLACED A FLANGE SEAL, PERFORMED AN OVERNIGHT TEST DRIVE, AND STATED THAT THE VEHICLE "OPERATES AS DESIGNED". THEREAFTER, ON JUNE 4, 2006, WITH MILEAGE OF 2,581, ANOTHER MASSIVE FUEL LEAK OCCURRED AND AGAIN THE AUTOMOBILE WAS RETURNED TO THE DEALERSHIP FOR SERVICE. AT THIS TIME THE FLANGE SEAL WAS AGAIN FOUND TO BE LEAKING AND THE GAS TANK WAS FOUND TO BE WARPED. ON THIS OCCASION THE FLANGE WAS AGAIN REPLACED AND THE FUEL TANK WAS "RENEWED". WHEN I FIRST CONTACTED JAGUAR TOLL-FREE ROADSIDE ASSISTANCE NUMBER AND ADVISED THEM OF THE PROBLEM THEY STATED THAT THE SITUATION WAS TOO DANGEROUS FOR THEM TO HANDLE, AND THAT INSTEAD I SHOULD CONTACT MY LOCAL FIRE DEPARTMENT TO COME TO REMOVE AND CLEAN FROM THE AREA ANY AND ALL SIGNS OF GASOLINE. LEARNING THAT THIS WOULD TAKE HOURS, I OPTED NOT TO DO SO ALTHOUGH I NOW RECOGNIZE THAT EVEN BY STARTING THE VEHICLE, IMMERSED AS IT WAS IN GASOLINE, A DESTRUCTIVE EXPLOSION (TO LIFE AND PROPERTY) COULD READILY HAVE OCCURRED. *NM

DT*: THE CONTACT STATED, THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION WHEN PARKED ON AN INCLINE. THE MANUFACTURER SUGGESTED ROCKING THE VEHICLE TO RELEASE THE VEHICLE FROM PARK. THE CONTACT WAS INJURED, ON ONE OCCASION, WHILE ROCKING THE VEHICLE AS INSTRUCTED. THE MANUFACTURER SUGGESTED USING THE HAND BRAKE BEFORE PLACING THE VEHICLE INTO PARK. WHEN ACCELERATING THE AUTOMATIC TRANSMISSION SLIPPED FROM 1ST GEAR INTO NEUTRAL AND WOULD NOT SHIFT INTO 2ND GEAR. THE TRANSMISSION FUNCTIONED PROPERLY WHEN THE VEHICLE WAS RESTARTED. A SERVICE DEALER INSPECTED THE VEHICLE, AND COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE COULD NOT PASS EMISSIONS TESTING DUE TO PROBLEMS WITH THE VEHICLE. THE CONSUMER WAS HAS BEEN TREATED FOR MUSCLES STRAINS FROM DEALING WITH THE VEHICLE. THE LEFT FRONT LIGHT LENS WAS BROKEN. UPDATED 09/11/06. *JB

DT*: THE CONTACT STATED THAT THE PLACEMENT OF THE REARVIEW MIRROR CREATES A BLINDSPOT IN THE FORWARD VIEWING AREA OF THE WINDSHIELD. THE CONFIGURATION OF THE VEHICLE WINDSHIELD, REARVIEW MIRROR, AND FRONT SEATS MAKE IT DIFFICULT TO VIEW OBSTACLES IN FRONT OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED ON 02/11/06 AND DETERMINED THAT THE VEHICLE WAS BUILT ACCORDING TO MANUFACTURER SPECIFICATIONS AND THAT THIS IS NOT A SAFETY ISSUE. UPDATED 08/14/06.*JB

DT*: THE CONTACT STATED THAT WHILE DRIVING ON INTERSTATE I-45, THE FRONT LEFT TIRE ON THE JAGUAR S-TYPE DEFLATED, FORCING THE CONTACT TO PULL OFF THE ROAD. THE VEHICLE WAS TAKEN TO THE TIRE DEALER TO REPLACE ALL 4 TIRES. WHEN THE DEALER ATTEMPTED TO REMOVE THE LUG NUT FROM THE FRONT RIGHT TIRE, THE LUG NUT SEPARATED FROM THE SELF CENTERING NIPPLE MAKING IT IMPOSSIBLE TO REMOVE THE TIRE. THE OTHER 3 OLD TIRES WERE PUT BACK ON THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. AS THE MECHANIC ATTEMPTED TO REMOVE ANOTHER TIRE, TWO LUG NUTS SEPARATED IN THE SAME WHEEL. TO REMOVE THE NIPPLE, THE MECHANIC HAD TO CREATE A GROOVE INTO THE BACK OF THE NIPPLE. THE DEALER ADVISED THE CONTACT THAT THE MAXIMUM TORQUE FOR THE LUG NUTS SHOULD BE 72 FOOT POUNDS AND ALL OF THEM WERE OVER-TIGHTENED BY THE ORIGINAL DEALER. THE MECHANIC WAS ABLE TO FIX THE PROBLEM, AND INSTALLED AND LUBRICATED NEW LUG NUTS. THE CONTACT RETURNED TO THE TIRE DEALER AND 4 NEW TIRES INSTALLED ON THE VEHICLE.*AK

I WAS EXITING A PARKING LOT WHEN THE DRIVERS SIDE FRONT WHEEL ASSEMBLY FELL OFF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE NUT THAT HOLDS THE BALL JOINT HAD COME OFF AND THAT THE BALL JOINTS ON BOTH SIDES WERE WORN OUT AND NEEDED TO BE REPLACED. THERE IS AN NHTSA RECALL, # 00V359002, REGARDING THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER WHEN I CONTACTED A JAGUAR DEALER I WAS INFORMED THAT IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *JB

COOLANT LEAKING. FOUND EXPANSION (OVERFLOW) TANK CRACKED ON BOTH SIDES. REMOVED AND REPLACED WITH A NEW ONE. *JB

ON SEVERAL OCCASIONS I'VE HAD PROBLEMS WITH MY 2000 S TYPE JAGUAR. THE TRANSMISSION CAUSES MANY SAFETY PROBLEMS. SUCH AS NOT SHIFTING, HESITATION ETC. WHICH COULD BE A MAJOR SAFETY ISSUE WHILE DRIVING ON THE HWY. ONCE MY FIANCE WAS DRIVING THE VEHICLE AND THE HESITATION OF THE TRANSMISSION CAUSED HIM TO SLAM INTO THE CURB CAUSING MAJOR DAMAGE TO THE FRONT END. I'VE ALSO HAD THE TRANSMISSION GASKET REPLACED AT THE DEALERSHIP. NOW ITS BACK IN THE SHOP AWAITING A NEW TRANSMISSION. JAGUAR IS NOT TAKING ANY RESPONSIBILITY OF THESE PROBLEMS. SEVERAL OTHER JAGUAR OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS. THANK YOU FOR YOUR TIME. [XXX]. *NM

ON SEVERAL OCCASIONS I'VE HAD PROBLEMS WITH MY 2000 S TYPE JAGUAR. THE TRANSMISSION CAUSES MANY SAFETY PROBLEMS. SUCH AS NOT SHIFTING, HESITATION ETC. WHICH COULD BE A MAJOR SAFETY ISSUE WHILE DRIVING ON THE HWY. ONCE MY FIANCE WAS DRIVING THE VEHICLE AND THE HESITATION OF THE TRANSMISSION CAUSED HIM TO SLAM INTO THE CURB CAUSING MAJOR DAMAGE TO THE FRONT END. I'VE ALSO HAD THE TRANSMISSION GASKET REPLACED AT THE DEALERSHIP. KNOW ITS BACK IN THE SHOP AWAITING A NEW TRANSMISSION. JAGUAR IS NOT TAKING ANY RESPONSIBILITY OF THESE PROBLEMS. SEVERAL OTHER JAGUAR OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS. THANK YOU FOR YOUR TIME. [XXX]. *NM