JAGUAR Complaints

HAD A FLAT. CHANGED AND TOOK TO SERVICE. THEY REPORTED ALL 4 TIRES ARE BAD AND 4 WHEEL RIMS ARE BENT. TOOK TO IMPARTIAL 3RD SERVICE CENTER. THEY REPORTED ALL 5 RIMS ARE BENT, INCLUDING THE SPARE WE JUST PUT ON, IT HAD NEVER BEEN USED. JAGUAR AS OF NOW INSISTS THAT IT IS NOT A MANUFACTURERS DEFECT. WE BELIEVE THE THIRD PARTY SOURCES AND BELIEVE THAT IT IS A MANUFACTURER DEFECT. WE ALSO BELIEVE THE TIRES WENT BAD BECAUSE OF THE DEFECTIVE RIMS. ADDITIONALLY, AT FIRST SERVICE CHECK, ATTENDANT REPORTED BENT RIMS, AT 3RD SERVICE WE REPORTED A ROUGH RIDE, THEY SAID THE VEHICLE CHECKED OUT NORMAL.

THE VEHICLE HIT SOMETHING IN THE ROAD WHICH CAUSED THE RIMS TO CRUSH AND THE TIRES TO DEFLATE. THE TIRES AND RIMS WERE REPLACED AND ALIGNED. THIS HAPPENED TWICE BEFORE. *AK *NM

IN THE 1 1/2 YEARS THAT I HAVE OWNED MY VEHICLE IT HAS BEEN INT HE SHOP 15 TIMES FOR VARIOUS REASONS: ELECTRICAL, TRANSMISSION, FRONT END PROBLEMS, STEERING, ACCELERATIONS ETC...JAGUAR HAS BEEN DRAGGING THEIR FEET FOR 4 MONTHS IN RECTIFYING PROBLEMS. CONSUMER AFFIARS IS WORTHLESS AND HAVE ACCUSED ME OF "OUTGROWING" MY CAR. NOT CONCERNED ABOUT THEIR CUSTOMERS JUST DOESN'T WANT THEIR CAR BACK.*AK

THE VEHICLES ENGINE STALLED WITHOUT WARNING WHILE DRIVING AT APPROXIMATELY 60 MPH ON A 4-LANE LIMITED ACCESS HIGHWAY. THE INSTRUMENT PANEL DISPLAY READ ENGINE STALLED. MY WIFE WAS DRIVING AND SHE WAS ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD TO A SAFE STOP. FORTUNATELY THERE WAS NO OTHER TRAFFIC IN THE IMMEDIATE VICINITY. THE ENGINE RESTARTED ONCE THE IGNITION WAS TURNED OFF AND BACK ON. WE HAVE EXPERIENCED SIMILAR INTERMITTENT STALLING OVER THE LAST YEAR OR SO, BUT NEVER AT HIGHWAY SPEEDS. LAST JULY (2003) A LOCAL JAGUAR DEALER REPLACED THREE (3) ENGINE RELAYS AND DECLARED THE PROBLEM FIXED, BUT IT STARTED RE-OCCURRING AGAIN WITHIN A FEW MONTHS. THE CAR IS CURRENTLY IN THE SHOP HAVING THE PROBLEM LOOKED AT AGAIN. THE INITIAL RESPONSE FROM THE TECHNICIAN WAS THAT THE SAME THREE ENGINE RELAYS ARE BAD AGAIN, BUT I ASK FOR A MORE THOROUGH ANALYSIS OF THE PROBLEM TO BE PERFORMED& WHY ARE THE RELAYS GOING BAD? OUR EXPERIENCE SOUNDS SIMILAR TO NUMEROUS OTHER COMPLAINTS (SEE LIST OF IDS BELOW) LOGGED ON THE NHTSA WEB SITE FOR OUR MAKE, YEAR AND MODEL (AND OTHER SIMILAR MODELS). THERE ARE ALSO MANY, MANY OTHER REPORTS OF SIMILAR EXPERIENCES ON JAGUAR-RELATED BULLETIN BOARDS ALL OVER THE WEB. THERE ARE EVEN INDICATIONS THAT A RECALL MIGHT BE PENDING, BUT I COULDNT FIND ANY DEFINITIVE INFORMATION TO VERIFY THAT. THE DEALER SERVICE TEAM DOESNT HAVE, OR ISNT WILLING TO PROVIDE ANY INFORMATION ABOUT ANY PENDING ACTIONS. UNDER THE RIGHT CONDITION, THIS FAILURE COULD LEAD TO DISASTROUS CONSEQUENCES. OTHER SIMILAR COMPLAINTS TO NHTSA: ODI ID NUMBER : 548127. *AK ODI ID NUMBER : 10014366 ODI ID NUMBER : 10038465 ODI ID NUMBER : 10040883 ODI ID NUMBER : 10057140 ODI ID NUMBER : 10065259 ODI ID NUMBER : 10074913 ODI ID NUMBER : 10001379 ODI ID NUMBER : 10070414 ODI ID NUMBER : 10024745 ODI ID NUMBER : 10031410 ODI ID NUMBER : 10072764 ODI ID NUMBER : 890973 ODI ID NUMBER : 895022 ODI ID NUMBER : 10042999

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. DEALER REFUSED TO REPAIR THE RECALL BECAUSE THE CONSUMER DID NOT PURCHASE THE VEHICLE FROM THAT DEALERSHIP. SERVICE MANAGER CHARLES WALLACE. *AK *NM

PROBLEMS WITH TIRES ON 2003 JAGUAR X-TYPE. *MR THE VEHICLE HIT A POT HOLE AND THE FRONT TIRE WENT FLAT. THE TIRE HAD A SLIT ON THE OUTSIDE, SLIGHTLY ABOVE THE TREADS. ANOTHER TIRE HAD A BULDGE AND WAS ALSO REPLACED. ONE OF THE REPLACEMENT TIRE WAS LOSING AIR. THE CONSUMER DISCOVERED THAT THIS TIRE ALSO HAD A SLIT IN THE SAME PLACE AS THE FIRST TWO. THE INCIDENT REPEATED AGAIN AND THE RIM WAS DENTED. *SC *JB

INDEPENDENT REPAIR SHOP REPLACED THE FUEL PUMP THREE TIMES. DEALER WAS NOTIFIED. *AK

MOVEMENT IS DIFFICULT TO PREDICT. AT 15 MPH SIGNIFICANT UPSHIFTING. PROBLEM OCCURS IN COASTING AT 20 MPH DOWN TO 10 MPH. AS YOU DECELERATE CAR LURCHES INTO FISRT GEAR. MAKING BRAKE DISTANCE IMPOSSIBLE TO PREDICT. CAUSING ACCIDENTS AT TRAFFIC STOPPING POINTS. ALSO SIGNIFICANT LURCHING AT 15MPH, 40MPH AND THEN AFTER 70MPH. CAR IS AN AUTOMATIC AND DRIVES LIKE A MANUAL, IS THE PRIMARY CONCERN AND STOPPING DISTANCE IS UNPREDICTABLE. (TRANSMISSION ISSUE AFTER THREE SERVICES IN THE FIRST YEAR) SERVICE SECRETARY/MANAGER ARGUES THAT AUTOMOBILE IS FINE WITHOUT TEST DRIVING. MECHANIC JOINED IN TEST DRIVE AND QUICKLY NOTED THAT A PROBLEM EXISTS YET FIX WAS ONLY TEMPORARY. *AK

CAR HAS STALLED ON THE HIGHWAY WHILE TRAVELING APPROX. 65 MPH. THE CAR HAS BEEN INTO THE WHITE ALLEN JAGUAR DEALERSHIP IN DAYTON OHIO AND THEY HAVE NOT BEEN ABLE TO ISOLATE THE ISSUE. ALTHOUGH, I HAVE PAID THEM ON EACH OCCASION TO CLEAN OUT THE THROTTLE BODY SCREEN. THIS PAST WEKEND I WAS ON I-75 IN CINCINNATI AND IT STALLED NEARLY CAUSING A SERIOUS ACCIDENT WHEN I HAD TO TRAIL ACROSS 4 LANES TO REACH THE SIDE OF THE ROAD TO PULL OFF. I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. IT WAS A HORRENDOUSLY FRIGHTENING EXPERIENCE. SOMETHING MUST BE DONE BY JAGUAR TO CORRECT THIS PROBLEM. IT SEEMS TO BE RATHER WIDESPREAD AND OF SERIOUS DANGER TO THE OWNER AND OTHERS ON THE HIGHWAY AT THE TIME THE CAR STALLS. *AK

WHILE DRIVING 20 MPH, THE TRANSMISSION FAILED WHICH CAUSED THE VEHICLE TO LOOSE POWER. *LA THE CHECK ENGINE LIGHT WAS ON. THE TRANSMISSION WAS REPLACED. *SC *JB