JAGUAR Complaints

PROBLEMS WITH VEHICLE'S TRANSMISSION. ON NUMEROUS OCCASIONS UPON REVERSING OUT OF THE DRIVEWAY INTO TRAFFIC THE CAR WILL NOT GO INTO DRIVE FROM REVERSE. THE CONSUMER HAD TO SIT AND GO BACK INTO DRIVE UNTIL IT WORKS. TWICE WHILE ON THE HIGHWAY (70) MPH THE CAR HAD JUST STOPPED FOR NO APPARENT REASON. AFTER GETTING IT OFF THE LANE AND NUMEROUS TRIES IT STARTED AGAIN. *MR *CB *JB

WHILE TRAVELING ON THE FREEWAY AT SPEED OF APPROX. 60 MILES PER HOUR THE VEHICLE LOST THE ABILITY TO ACCELERATE AND COASTED TO A STOP. FORTUNATELY I WAS ABLE TO PULL OVER AND RESTART THE CAR. THE LOSS OF POWER RESULTED IN A VERY DANGEROUS SITUATION ON ONE OCCASION AS I WAS STUCK BETWEEN A CEMENT TRUCK IN FRONT AND A CAR CARRIER TO THE REAR. I DEFINITELY FEARED FOR MY LIFE. AFTER THE THIRD EVENT I CONTACTED RUSNAK JAGUAR IN PASADENA AND THEY TOLD ME THE PROBLEM WAS DUE TO CARBON BUILDUP IN THE THROTTLE BODY AND THE SOLUTION IS TO REMOVE THE THROTTLE BODY AND CLEAN AND READJUST. I HAD THIS WORK DONE ON THE 50,000 MILE SERVICE AT A COST OF $200. I WAS TOLD THIS PROBLEM IS ONLY ON THE 1998 AND 1999 MODELS AND THAT A "FIX" CAME ON LATER MODELS. I BELIEVE A RECALL IS IN ORDER ON THIS CAR. *PH

THIS IS THE THIRD PROBLEM WITH CONTINENTAL TIRES SINCE I OWNED MY 2002 JAGUAR X-TYPE SPORT. THE FIRST WAS A FLAT THE DAY I BOUGHT IT. THE SECOND WAS NUMEROUS CRACKS IN THE INSIDE TIRE TREAD, AND THE THIRD WAS DISCOVERED AT THE DEALER SERVICE DEPT. FOR A TIRE ROTATION FOR CORDS STICKING THROUGH THE SIDEWALL. ALL 3 INSTANCES WERE THE LEFT REAR TIRE. CONTINENTAL BLAMES JAGUAR, JAGUAR BLAMES CONTINENTAL, AND I'M STILL OUT 3 TIRES IN ONLY 19 MONTHS/19,000 MILES OF OWNERSHIP !!! MY WIFE IS EXTRA CAUTIOUS ABOUT DRIVING EVER SINCE WE BROUGHT IT HOME NOT TO HIT ANY ROAD OBSTACLES, WE FEEL THIS IS A SAFETY ISSUE AND POSSIBLE LEMON LAW AS WELL.*AK

WHILE SITTING IN TRAFFIC, THE VEHICLE ALL OF A SUDDEN CAUGHT ON FIRE. *JB THERE WAS NO WARNING, SMOKE STARTED TO COME FROM THE HOOD. (HEAVIEST ON THE RIGHT SIDE OF THE HOOD) THE ENGINE BLOCK WAS TOTALLY DESTROYED. THE HOT SPOT APPEARED CLOSE TO THE WINDSHIELD. WHEN THE FIRE STARTED, IT SMELLED LIKE ELECTRICAL WIRING. THE DEALER COULDN'T FIND THE PROBLEM. *SCC *JB

CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. *AK

WHEN DRIVING IN REVERSE, CONSUMER IS NOT ABLE TO PLACE GEAR IN DRIVE UNLESS MOVES TO PARK FIRST. DEALER HAS REPLACED SHIFTER 5 TIMES, BUT PROBLEM CONTINUES TO OCCUR. VEHICLE IS A 1998 JAGUAR XK8. *AK *CB

THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING.*AK THE GEAR SHIFT FAILED TO COME OUT OF PARK. *TS ALSO THE ANTENNA AND POWER MIRROR SWITCH WAS REPLACED AND THE COOLANT LIGHT ILLUMINATED. *JB

CONSUMERHAD RECEIVED RECALL NOTICE 93V179000 FOR FRONT SEAT BELTS. HAD TAKEN VEHICLE TO DEALERSHIP FOR REPAIRS. WAS INFORMED BY MECHANIC PARTS HAD TO BE REORDERED OVER 2 WEEKS AGO , JUNE 2003. *AK

I REQUEST YOUR INTERVENTION AND INVESTIGATION ON MY BEHALF IN REGARDS TO JAGUAR MOTORCAR'S SEAT BELT FAILURES. SPECIFICALLY, I OWN A 1989 JAGUAR XJS WITH AUTOMATIC SEAT BELTS. THESE BELTS HAVE FAILED NUMEROUS TIMES SINCE OWNING THIS CAR. THE LAST FAILURE OCCURRED NEARLY A YEAR AGO AND IS NOT REPAIRABLE DUE TO NON-AVAILABILITY OF PARTS. THE LOCAL DEALER STATES HE HAS A BACKLOG OF OTHER CUSTOMERS WITH SIMILAR CIRCUMSTANCES. FURTHER, THE DEALER STATES THAT THE AUTOMATED SYSTEM HAS DESIGN ERRORS THAT ARE THE ROOT CAUSE OF THE PROBLEMS. JAGUAR IS SUPPOSEDLY REDESIGNING THE REPLACEMENT PARTS BUT HAS NOT MADE THEM AVAILABLE TO THE DEALERS. PLEASE INQUIRE WITH WHOM EVER YOU FEEL COULD SUPPORT OUR NEEDS IN HAVING A FUNCTIONAL SEAT BELT SYSTEM WITHIN THE CAR. I UNDERSTAND FROM THE DEALER SEAT BELTS AND SEAT BELT SYSTEMS ARE LIFETIME WARRANTED ITEMS.*JB VERY RESPECTFULLY, ROGER W. JOHNSON

CONSUMER STATES WHILE PULLING INTO A PARKING SPACE AND WITHOUT ANY INDICATION VEHICLE IDLING HIGH. ALSO, WHILE FOOT WAS DEPRESSING THE BRAKE PEDAL VEHICLE SURGED FORWARD, HITTING A TREE.*AK