JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 JAGUAR XJ8- FARMINGTON HILLS, MI
WHILE TRAVELING ON THE FREEWAY AT 70 MPH, THE ENGINE SHUTS OFF. HAVE TAKEN IT TO THE DEALER 6 TIMES IN THE LAST 3 MONTHS OF 2003 TO HAVE FIXED. SUPPOSEDLY THEY REPLACED THE ENGINE ON THE THIRD SERVICE TIME, BUT WITHIN 4 DAYS THE SAME PROBLEM OCCURRED WHILE DRIVING ON THE HIGHWAY. I AM AFRAID TO DRIVE THIS CAR. EACH TIME I TAKE IT TO THE DEALER FOR SERVICE THEY INSIST THE PROBLEM IS FIXED, YET THE SAME THING KEEPS HAPPENING, THE ENGINE SHUTS OFF FOR NO REASON. THE DEALER HAS TOLD ME THEY DO NOT KNOW WHY THIS IS HAPPENING AND SUPPOSEDLY THEY TAKE IT FOR A TEST DRIVE AND IT DOESN'T HAPPEN FOR THEM. *NLM
Source: NHTSA WEB SITE -
1998 JAGUAR XJ8L- PHILADELPHIA, PA
THE ENTIRE REAR BRAKE LIGHTING ASSEMBLY, WHICH IS MADE OF PLASTIC, MELTED BECAUSE THE BRAKE LIGHT BULB WAS TOO HOT. *NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 JAGUAR XJV8- MAHWAH, NJ
VEHICLE'S FAIL SAFE ENGINE MODE LIGHT KEEPS COMING ON. THIS RESULTED IN THE VEHICLE LOSING POWER. THE OWNERS MANUAL INDICATED NOT TO DRIVE THE VEHICLE WHEN THIS LIGHT CAME ON. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES BUT CANNOT FIX THE PROBLEM. *NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1994 JAGUAR XJS- MESA, AZ
THE RADIATOR FAILED, WHICH CAUSED CROSS CONTAMINATION OF RADIATOR FLUID INTO THE TRANSMISSION, THE DEALER FLUSHED THE TRANSMISSION OF ANY CONTAMINANTS, HOWEVER THE RELIABILITY OF THE TRANSMISSION WAS NOT GUARANTEED, AND WEEKS LATER THE TRANSMISSION FAILED, BECAUSE OF CROSS CONTAMINATION. *AK *JB
Source: CONSUMER LETTER -
2002 JAGUAR S-TYPE- DIABLO, CA
I WAS BACKING OUT OF MY GARAGE AND BACKING DOWN MY VERY STEEP DRIVEWAY. I PUT MY FOOT ON THE BRAKES AND DISCOVERED I HAD NO BRAKES AND NO STEERING. THE CAR ACCELERATED DOWN DRIVEWAY AND DOWN MY NEIGHBORS HILL. THE CAR WAS STOPPED BY A TREE. WHEN THE CAR WAS TOWED OUT, THE WHEELS WERE PERFECTLY STRAIGHT. THE DEALER COULD FIND NO PROBLEM. DRIVER APPLIED BOTH FEET TO THE BRAKES BUT BRAKES DID NOT RESPOND. IT WAS VERY FORTUNATE THAT NO ONE WAS INJURED. THERE WAS EXTENSIVE DAMAGE TO REAR OF CAR. *JB
Source: NHTSA WEB SITE -
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1999 JAGUAR VANDEN PLAS- GONZALES, LA
THE ENGINE STALLED WITHOUT WARNING, WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JAGUAR X-TYPE- UPPER MONTCLAIR, NJ
STEERING VIBRATION STARTED AFTER REPLACEMENT OF CLUTCH AT 12000 MILES ( CLUTCH SEIZED). DEALER SAID WHEELS WERE BUCKLED AND SWAPPED, ON FURTHER WORK 2 MONTHS LATER ( TOOK 2 MONTHS FOR PART) DEALER STATES 4 WHEELS ARE BUCKLED ( INCLUDES SPARE THAT WAS UNUSED). ONLY OPTION IS TO PURCHASE 4 NEW WHEELS ( X TYPE 3.0 SPORT). JAGUAR HAVE BEEN SINGULARLY UNHELPFUL AND CAR HAS BEEN IN REPAIRS FOR 22 DAYS SINCE RECEIVED IN JUNE 2002. *JB
Source: NHTSA WEB SITE -
2002 JAGUAR X-TYPE- SOUTHAMPTON, NY
WHEN THE BRAKES WERE APPLIED, THE VEHICLE SURGED FOWARD. *JB THE CONSUMER'S FOOT REMAINED ON THE BRAKE WHEN THE INCIDENT OCCURRED. THE CONSUMER HAD TAKEN THE VEHICLE TO THREE DIFFERENT SERVICE DEPARTMENTS WHO WEREN'T ABLE TO REMEDY THE PROBLEM. SCC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1995 JAGUAR XJR- SIERRA MADRE, CA
EXHAUST GAS LEAKAGE INTO PASSENGER COMPARTMENT OF JAGUAR XJ6 AND XJR (1995-1997)SEDAN FROM CRACKED EXHAUST MANIFOLDS. THESE CRACKS ARE A VERY COMMON FAULT ON THESE VEHICLES. THE CRACKS ARE DIFFICULT TO SEE BECAUSE OF HEAT SHIELDS. JAGUAR HAS NO UPGRADED PART . RELACEMENT MANIFOLDS CRACK IN 20,000MILES.*JB
Source: NHTSA WEB SITE -
2003 JAGUAR- HOUSTON, TX
THE GEAR BOX MALFUNCTIONED. *JB THE TRANSMISSION STUCK IN LOW GEAR. THERE WAS DOUBLE HESITATION WHEN MOVING FROM LOW GEAR (IN AUTOMATIC MOVE), AND DID NOT OCCUR BEFORE THE LAST GEAR BOX FAULT. THE A/C SCREEN BLINKED ON/OFF. THE AUDIO UNIT WAS REPROGRAMMED, THE MODULE WAS RECONFIGURED, THE GEAR SELECTOR WAS REPLACED, AND THE TRANSMISSION WAS REPLACED. *SCC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE