JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 JAGUAR I-PACE- Piscataway, NJ
My car was parked in the parking lot and when I came outside it would not start. I had it towed to the dealer and the battery default light came on for the Jaguar I pace . The car is not consistent . I tried to start it 4 times before I had it towed.
Source: NHTSA WEB SITE -
2019 JAGUAR I-PACE- Manor, TX
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power as the battery warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the high-voltage battery failed and needed to be replaced. The contact was informed that the battery energy control module software, would be updated for a temporary remedy, The contact was also informed by the dealer that the remedy part for the battery failure was not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000 VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 JAGUAR F-PACE- ATLANTA, GA
Right auxiliary radiator leaks due to the placement and manufacturing of materials used. This can cause car to overheat without warning till it's too late. The coolant odometer just goes high without gradual warning. I looked up possible coolant leaks and dozens of people had the exact same issue. I'm trying to figure out why they're hasn't been a recall on this exact issue when this is jaguars biggest issue. Seems like a ticking time bomb for customers and money grab from Jaguar.
Source: NHTSA WEB SITE -
2019 JAGUAR I-PACE- Sacramento, CA
My vehicle is part of the jaguar recall H514. I have started the buyback process with jaguar and they are being slow and now I have a car that is only charging to 80% and I am scared to drive it. when I reach out to Jaguar they tell there is a process and that this will all take time. My issues is that it was me who started the process and per your recall notice they were supposed to contact vehicle owners and begin the process. It seems like its cut and dry and there toll free customer service line is not helpful.
Source: NHTSA WEB SITE -
2006 JAGUAR S-TYPE- Apollo Beach, FL
The contact owns a 2006 Jaguar S-Type. The contact stated while driving 20 MPH, the transmission erroneously shifted into reverse. The contact had assumed that the parking brake had engaged. The contact depressed the brake pedal and restarted the vehicle. The was driven forward but unintendedly shifted back into reverse. The independent mechanic test-drove the vehicle and while driving the vehicle, the vehicle came to a stop. The mechanic determined that there was a failure within the transmission. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2019 JAGUAR I-PACE- Sacramento, CA
I have had issues with this car in terms of the various batteries. some of this has caused other issues with other components such as the brakes. I was driving last week on the freeway when my traction battery light came on and the brakes basically stopped working (Its was hard to press the brake pedal). The when i start it it again everything working fine. I took it to the dealer and notified jaguar only to find out a buyback program is in place so I started it. I find it interesting that Jaguar had never contacted me regarding this buyback and I only found out about it when I did my own research. Very scary to think of. So now I have my car back and it is only able to charge up to 80% of the capacity which does not work and I am also very scared to drive this vehicle around. I am now going through the jaguar buyback process but it is slow and in the meantime I have nothing to drive. They know the car is a lemon and they have agreed to buyback so why is it taking soo much time?
Source: NHTSA WEB SITE -
2018 JAGUAR F-PACE- Abingdon, MD
The first issue is the camshaft issue that had a recall on there and i was unaware because there wasn’t any notification sent by Jaguar or the nhtsa. When starting the vehicle it’s very hesitant and has a rough start & idle. Even once the vehicle starts it continuously has a rough feel as if the vehicle is putting or about to cut off. 2. The vehicle constantly loses power and sometimes won’t start. The battery has been replaced and the wires have been tested. When driving the entire vehicle starts to intermittently lose power and everything flickers on and off the entire time. 3. When searching my vehicle information it indicates there’s no open recalls however according to Jaguar corporate office there is an open recall but it’s not displayed on any search because the nhtsa hasn’t notified them.
Source: NHTSA WEB SITE -
2020 JAGUAR I-PACE- Port Orchard, WA
on 12.25.24 I was driving when 4 warning alerts suddenly appeared on my dash: Forward Alert Not Available, ASPC not available, Stability control not available, Autonomous Emergency Braking System not available. I was able to pull over to a parking lot to read the alerts. However, when I tried to reverse out of the parking space to return home, there was no power in reverse. Luckily I was able to slightly roll backwards enough to make the turn in the mostly empty parking lot. If it had been busier I would have been unsuccessful. Once home the vehicle would not go into Park. Luckily I was not on a hill or I feel it would have rolled. The parking/emergency brake did not immediately engage. This has NOT been the first problem I've had with this vehicle and some of these systems. The manufacturer replaced the wiring harness about 6-8 weeks ago for nearly identical problems. Before that other components had to be replaced.
Source: NHTSA WEB SITE -
2020 JAGUAR F-PACE- Sedona, AZ
1. ENTIRE engine. And yes (it’s been sitting since May 2024 at Scottsdale AZ JLR) 2. The day after I filled coolant for a 'low coolant' check engine light, my car smoked going uphill and nearly caught fire. I pulled over just in time, then had to walk 2 miles at night, in 30°F weather, without cell service, in the desert. This is a known issue affecting thousands of similar cars, with a Facebook group of nearly 19,000 members reporting the same risks—cars smoking or blowing up without warning, even when serviced per JLR’s recommendations. JLR is refusing to honor warranties, and some incidents have resulted in complete vehicle fires. My attorney advised me to report this and share the FB group for reference: [XXX] 3. Both have confirmed the engine is done and needs an entire replacement. 4. By JLR of Scottsdale yes. Also an independent mechanic in Sedona. Also by my attorney’s expert mechanic who had the oil sent to a lab and when he read the report stated, “the primary cause of engine failure most likely is blown head gasket. That caused coolant to get mixed into the oil, thereby destroying the engine.” 5. NO…which is what is MOST concerning. Just ‘low coolant’ as I mentioned above, which I added. No other check engine light has EVER ignited on the vehicle, which is concerning to me, indicating that no warning lights ever came on which would have indicated to me something needed servicing before the entire engine just blew up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2019 JAGUAR I-PACE- Noblesville, IN
See attached narrative over JLR North America handling of recall H514 for the 2019 Jaguar I-Pace problem.
Source: NHTSA WEB SITE