JAGUAR Complaints

Overheating engine. Was driving and all of a sudden with no warning the temperature gauge went up to hot and engine was overheating. I was told by the dealer that my engine is gone and it was going to cost me $5,000 just to break the engine down and just diagnosed the problem.

You could not read anything on my dash. It was all rainbow colors. I couldn’t tell how much gas I had or if my car was running hot. Basically everything on the dash that tells you how your car is running. We have the carefirst extended warranty and they would not cover it. It cost me out of pocket 2000 dollars to fix. I do have a picture but unfortunately I couldn’t send it

The contact owns a 2019 Jaguar XE. The contact stated that while reversing, the rearview camera image failed to appear on the display. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V501000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 26,000.

For a few years there has been many repairs and complaints about the power steering in the Jaguar F Pace. I was driving home Friday in the rain when out of nowhere the power steering quit working and I almost wrecked in a turn. I looked at the fluid which is full and check to see any loose wires and see nothing. I tried to call Jaguar Customer service and they told me to reach out to the service department then call back if there is any issues. Right now I am down without a car and I don’t feel like I should be at fault and pay for a failed power steering system. In the turn the car said Power Steering Assistance Reduced. There are reports of the failed steering in thousands of their cars from the years of 2017 to 2020. Some say the box starts to designate and some say it allows water to get in and damages the electrical components. I know that the milage on my vehicle is 95,000 but highway driving doesn’t cause that to happen.

I am writing to file a formal complaint against Carvana regarding the purchase of a 2017 Jaguar F-Pace. Despite driving less than 4189 miles, the vehicle requires extensive repairs costing $8,600.00 before taxes, with additional maintenance costs of $1,400.00. Carvana misrepresented the vehicle's condition, failing to disclose multiple engine and coolant leaks, which were discovered after purchase. They also did not inform me that an extended warranty was not available for the vehicle, and neglected to provide a copy of their inspection report details. The remaining vehicle loan is $28,000.00. Upon contacting Carvana about these issues, they stated that the car was outside the return window and refused further assistance. The repairs needed were massive and consistent with pre-existing conditions, indicating that Carvana neglected to perform adequate maintenance or disclose the damage. I am a remote worker and only travel to take my children to and from school daily. Despite this limited use, the vehicle has incurred significant damage, including massive oil and coolant leaks, posing a risk of injury to myself and my children, as well as the potential for explosion due to the extent of the leaks. Carvana's failure to disclose the vehicle inspection report at the time of purchase was a deceptive practice that concealed preexisting mechanical failures. This deceptive behavior placed me along with 4 minor children at risk of injury and a potentially catastrophic auto engine explosion or fire due to the extent of the leaks. Please investigate this known coolant leak issue that extends to oil engine issue it's many other owners are experiencing the same issue. This is why Carvana fails to offer extended warranty on purchase. This is a known issue impacting many other 2017 jaguar fpaces around or at same mileage mark. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car will not charge over 72%. Dealer and Manufacturer are aware of the problem but have no answer on when they will fix the issue.

I have experienced issues of unintended acceleration, randomly ,over the years of my ownership. The latest incident was the most hazardous, causing damage to my vehicle, and lack of confidence for my safety.

The contact owns a 2019 Jaguar I Pace. The contact stated that the vehicle was unable to charge over 75%. The battery and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V709000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The battery was replaced. There was a high voltage in the air conditioner compressor. The air conditioner compressor was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

The contact owns a 2019 Jaguar I-Pace. The contact stated that the battery failed to charge above 72%. The vehicle was taken to the dealer where it was diagnosed with a faulty battery and that the battery needed to be replaced. The vehicle was not repaired. The dealer submitted a technical ticket to the manufacturer; however, the contact had not received a response since December 2023. The contact researched online and discovered NHTSA Campaign Number: 24V183000 (Electrical System) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 20,000.

My start fire, jlr lowered charging to 72% in August still no fix with battery I heard of recall on 2019 jaguar ipace due to this issue on internet and what I heard on jaguar forum, but haven't received anything from jaguar land rover yet letters for recall were to go out to vehicle owners April 26, dealership was to receive letter from nhtsa on March 12