JAGUAR Complaints

I took my car for the 35000 mile service and I am needing to replace the lower coolant outlet Y pipe, which has been recalled on Jaguars the same year and manufacturing plant as mine. The part nu,nets are the same ones on the recall. Also the brake axle.? Which I think there may have been a recall. I do t know if you have had any other complaints on this matter, but I feel Jaguar should acknowledge it may have more cars that are defective and fix them.

The contact owns a 2018 Jaguar XF. The contact stated that while driving approximately 65-70 mph on the highway, the gear fault indicator light illuminated. The transaxle fractured and the vehicle failed to accelerate. The contact was able to move to the shoulder. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer. The approximate failure mileage was 87, 827.

The contact owns a 2021 Jaguar F-Pace. The contact received a recall notification for NHTSA Campaign Number: 21V667000 (Seat Belts) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The engine has issues where there is a jerk while accelerating at times. I was told of a misfire issue that Jaguars have and have not been corrected. I was driving my 2012 Jaguar XJ on the interstate when it started slowing down. The engine light than appears on the dash and it starts to jerk as I try to speed up to get off the highway it goes from 60mph to 45mph. I take my foot off the gas and press the gas again for the car to jerk and accelerate slowly back up to 60mph. Not only was I almost hit from behind but almost crashed trying to get over and off the road for my safety and others. I was told by a mechanic the car needed a new gas treatment, fuel cap, and tune up all this money paid and no results. The 2012 Jaguar xj still stalls when accelerating. The buttons are melted into a gummy substance and a barely used sunroof wont close has a loud noise when button is touched to try and close it. Worse experience ever with my 1st and last 2012 Jaguar XJ.

Fuel tank leaking onto the ground below the trunk when the ignition is turned on.

The contact owns a 2010 Jaguar XK. The contact stated while driving 60 MPH, she smelled an abnormally strong gasoline odor. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated there was gasoline was leaking underneath the passenger’s side door. The manufacturer was notified of the failure and had the vehicle towed to the dealer for the diagnostic test and repair; however, the manufacturer called back and informed the contact that they would no longer cover the repair of the vehicle because the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 80,000.

My check engine light came on and car was sputtering and cutting off, I made it to a auto parts store . Looking under the hood they noticed the reservoir coolant tube had leaked and caused a hole in the air intake.

I was involved in a car accident on May 27, 2021, in which I was rear ended by another vehicle at a high speed rate. My car was completely totaled. To my surprise, not a single airbag deployed and a passenger and I were injured in the accident. I have police reports and photos.

Park assist was engaged. The prompt was to pull forward more. Then the park assist prompted to take hands off the steering wheel. The park assist maneuvered backward into parallel parking. Once it made the turn backing in, it sped up backward with no warnings on the camera or auditory alarms, and hit the vehicle parked behind our vehicle. My vehicle is damaged. The other vehicle is not. This is a serious problem. Not only did my vehicle sustain damage, but a person could have been there and it could have caused damage to the other vehicle. This park assist had the driver take the hands off the wheel, gave zero warnings, no visual or auditory, increased rear speed, and hit the vehicle. I want the event data recorder to be reviewed and for my car's fault to be remedied and my vehicle to be repaired.

Rear view camera and surround view cameras have all failed. Error message received that "Cameras not available"