JAGUAR Complaints

The contact owns a 2017 Jaguar F-Pace. The contact stated upon entering the vehicle, the engine failed to turn over while starting the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and it was diagnosed with the super charger and the engine needing to be replaced. The vehicle was repaired. After retrieving the vehicle, the contact noticed that smoke was coming from the engine compartment. The contact stated that the vehicle stalled not allowing the contact to shift gears. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not yet repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,231.

My wife's 2005 Jaguar S-Type R leaks fuel, and is worst after refilling the tank. The car frequently loses all engine power while driving with no warning. It frequently refuses to restart, and then I have to have it towed sometimes at great distances from home at a cost of over $700 to my repair shop in Virginia. My wife is now too afraid to drive the car because of the gas fumes, fear of a fire, and sudden engine failure. My service technician at Mountain Valley Motors believes the problem has to do with a faulty Jaguar fuel system.

The contact owns a 2003 Jaguar S. The contact stated that his wife was reversing with the brake pedal being depressed when she lost control of the vehicle and it accelerated on its own almost crashing into pedestrians. The dealer was made aware of the failure but informed the contact that they only repair vehicles made in 2005 and newer and the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 105,000. VIN was unavailable.

The rear left hand door will not close fully or lock. The door is ajar. The door could open at any time, and during an accident, since it is not latched, would produce results unlike the approved tested vehicle. This is the second time the latch has failed in less than 6 months and will leave the vehicle unsafe to drive. The vehicle has less than 16,000 miles and is stored inside. There is an indicator on the dash showing the door is not closed.

The contact owns a 2012 Jaguar XJ. The contact stated that when the vehicle was started, the vehicle stalled. The contact performed a diagnostic himself and found that the fuel pump wires were melted and caused the wires to fuse together and caused a short circuit. The contact replaced the fuel pump. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 67,894.

Was driving vehicle downhill on a small hill in Palm Springs when multiple error messages appeared in rapid succession on the information display, including 'traction battery fault - safe to drive with caution'. This was immediately followed by "pull over and stop the car" but before I had the chance to do so ALL the systems in the car ceased to operate and all electrical systems shut down. The breaks would not work, the steering would not work. I was still traveling down hill and unable to stop the car. The car continued for approximately 1/2 a mile and went through two stop signs. Fortunately it was early morning and there were no other vehicles , or pedestrians around, if there had been I would have been unable to avoid hitting them. My safety and that of any other driver or pedestrian who could have been on the road was seriously compromised. The car finally came to rest towards the bottom of the hill and I was able to exit the vehicle. Had this happened if I was traveling at speed on a freeway, I hate to contemplate the consequences. This same problem happened about 4 weeks ago, but fortunately the total shut down occurred while the car was stationery in my garage. The dealership towed the truck then and returned it to me a few days later, saying they had resolved all the issues - but clearly not. I have no confidence in the safety of this car. The dealer is collecting the car today to return it to the Jaguar dealership in Rancho Mirage.

IN MY 2019 JAGUAR F PACE, I WAS STOPPED, WAITING FOR THE CAR IN OPPOSITE LANE TO PASS SO I COULD CROSS LEFT INTO MY DRIVEWAY. THE OTHER DRIVER CROSSED THE YELLOW LINES HITTING ME HEAD ON AT ABOUT 45 MPH. MY AIR BAGS NEVER DEPLOYED. THE OTHER DRIVERS DID YET MINE DID NOT, NO WARNINGS FROM DRIVE PACKAGE OR ADAPTIVE DYNAMICS SHOWED. CAR IS TOTALED, NOT ONE AIRBAG DEPLOYED.

IT STARTED WITH A LOW COOLANT LEVEL SIGN ON MY DASHBAORD ! NEXT THING I NOTICED WAS A LEAK. AFTER, A LITTLE CLICKING NOISE TOOK IT TO THE DEALER TURNS OUT ITS THE COOLANT AND HAS TO BE REPLACED WITH THE HOSES 3,500 WORTH.

BRAKES FAILED, AND BATTERY DIED AT FULL SPEED IN A 35 MILE ZONE, LUCKILY SLIGHT UP SLOPE AND CAR CAME TO A HALT. COMPLETE BATTERY AND BRAKE FAILURE, THE WHOLE SYSTEM SHUT DOWN. NO ANSWERS FROM JAGUAR, JUST A BATTERY REPLACEMENT. AGAIN, BRAKES FAILED AT FULL SPEED!

EV BATTERY CAUGHT FIRE AFTER VEHICLE HAD BEEN PARKED FOR 5 DAYS IN AN INTERIOR LEVEL OF AN OPEN AIR PARKING GARAGE. VEHICLE WAS A TOTAL LOSS.