JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 JAGUAR F-TYPE
    - SAN BERNARDINO, CA

    TL* THE CONTACT OWNS A 2020 JAGUAR F TYPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V167000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JAGUAR RIVERSIDE (8051 AUTO DR, RIVERSIDE, CA 92504) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 JAGUAR XF
    - UNION CITY, FL

    IT IS VERY ALARMING TO SEE THAT OVER THE COURSE OF A COUPLE OF YEARS MY VEHICLES DASHBOARD IS SEPARATING ITSELF FROM THE METAL FRONT AIR CONDITIONING VENT PIECE THIS IS HAPPENING FOR NO APPARENT REASON ON MY JAGUAR XF

    Source: NHTSA WEB SITE
  • 2012 JAGUAR XF
    - SUGAR LAND, TX

    CAR STARTED SMELLING LIKE GAS AND GARAGE HAD SMELL. TODAY 4/15/2021 NOTICED FUEL DRIPPING UNDER THE FUEL TANK AREA.

    Source: NHTSA WEB SITE
  • 2014 JAGUAR XJ
    - MORGAN HILL, CA

    CAR STOPPED WORKING IN THE FREEWAY WARRANTY DETECTED,AFTER I HAD TO PAY $1200 TO TEAR ENGINE, THAT A HOSE BEHIND ENGINE WAS DISCONNECTED WHICH CAUSED OVERHEATING OF ENGINE. NO SENSOR WARNING ALERTS SHOWN. CAR HAS 64K MILEAGE SOLD WITH 41K. WARRANTY DIDN'T COVER DEALER WILL START CHARGING ME FOR STORAGE. CAR WITH DEALER SINCE 11/20 WARRANTY JUST CHECKED ON MARCH 2021

    Source: NHTSA WEB SITE
  • 2004 JAGUAR XJ
    - OCEAN VIEW, NJ

    I WAS HAVING A PROBLEM WITH LEAKING BRAKE FLUID AND A FRIEND WITH THE SAME YEAR AND MODEL CAR TOLD ME ABOUT A RECALL ON THEIR CAR FOR THE SAME PROBLEM . THIS PROBLEM IS CAUSED BY PADDING INSTALLED FOR SOUND PROOFING ON THE UNDERSIDE OF THE VEHICLE WHICH TRAPS DIRT AND MOISTURE AND CAUSES THE BRAKE LINES TO PREMATURELY RUST WHICH I HAVE AN ISSUE WITH. AFTER HAVING THE PANELS REMOVED FOR INSPECTION IT WAS CONFIRMED THAT THE PADS ARE INSTALL ON THIS PARTICULAR VEHICLE AND THE RUST ISSUE IS PRESENT AS WELL . WHEN I ENTERED MY VIN NUMBER INTO YOUR SYSTEM IT'S TELLING ME THERE ARE NO OPEN OR IN REPAIRED RECALLED ON MY CAR HOW COULD THAT BE?

    Source: NHTSA WEB SITE
  • 2017 JAGUAR F-PACE
    - MADISON, AL

    IN MOTION ON THE INTERSTATE, SUFFERED CATASTROPHIC ENGINE FAILURE DUE TO TURBO FAILURE THAT STARVED THE ENGINE OF OIL. ALL MAINTENANCE UP TO DATE AND COMPLETED ON TIME AT JLR. 91K MILES ON THE ENGINE. HAD TO FULLY REPLACE THE ENGINE, TURBO (X2), CATALYTIC CONVERTER, WATER PUMP, AND NUMEROUS SENSORS. THE ENGINE DID NOT OVERHEAT NOR WERE THERE ANY WARNING CODES.

    Source: NHTSA WEB SITE
  • 2017 JAGUAR F-PACE
    - WASHOUGAL, WA

    MY WIFE WAS AT A STOP SIGN AND PROCEEDED TO MAKE A LEFT HAND TURN. ONCE COMPLETING THE TURN ONTO A 35MPH ROAD SHE HEARD WHAT SHE DESCRIBED AS A "POP" AND THE CAR IMMEDIATELY WENT INTO A "RESTRICTED PERFORMANCE" MODE. SHE PULLED OVER IMMEDIATELY AND CALLED ME. I THEN CALLED JAGUAR OF PORTLAND AND DESCRIBED WHAT HAPPENED. HE SAID TO TURN THE CAR OFF AND BACK ON AGAIN. IF THE "RESTRICTED PERFORMANCE" ICON IS GONE THAN GO AHEAD AND DRIVE IT HOME. MY WIFE DID EXACTLY THAT AND THE ICON WAS GONE SO SHE PROCEEDED DOWN THE ROAD AGAIN. SHE DROVE ABOUT 2,000 FT. WHEN SHE SAID SHE NOTICED SOME WHITE SMOKE COMING FROM THE EXHAUST SO SHE PULLED OVER AND SHUT THE CAR OFF AGAIN. I THEN CONTACTED JAGUAR ROADSIDE AND THEY PICKED THE CAR UP. I HAVE BEEN TOLD THAT THE TURBO HAD GONE OUT AND THAT THE ENGINE WAS GOING TO NEED REPLACED. ALL OF THIS AFTER ONLY A WEEK TO A WEEK AND A HALF AFTER JAGUAR PERFORMED A FULL MAINTENANCE/SERVICE ON THE VEHICLE AND REPLACED A THERMOSTAT. UPON DOING SOME RESEARCH IT'S BEEN FOUND THAT A LOT OF PEOPLE WITH THE SAME VEHICLE, AROUND THE SAME MILEAGE, ARE HAVING ENGINES REPLACED.

    Source: NHTSA WEB SITE
  • 2011 JAGUAR XF
    - RALEIGH, NC

    I HAVE REPORTED THIS PROBLEM ABOUT MY CAR STALLING, CUT OFF WHEN I TURN. I HAVE NOTICED YOU HAVE HAD SEVERAL COMPLAINTS FOR THE SAME ISSUE OVER AND OVER AGAIN. I JUST WENT OUT ON THE FORUM. IS SOMEONE GOING TO ADDRESS THESE ISSUES. ENGINE/FUEL PROPULSION SYSTEM/STALLING IN TRAFFIC IS DANGEROUS MANY LIVES ON THESE DANGEROUS HIGHWAYS. HOW CAN MY VEHICLE NOT BE ON THE LIST FOR RECALL IF SEVERAL OWNERS WITH THE LAST 8 DIGIT VIN NUMBER STARTING WITH BLR... PLEASE HELP!

    Source: NHTSA WEB SITE
  • 2011 JAGUAR XF
    - RALEIGH, NC

    DRIVING DOWN THE ROAD, GET TO A LIGHT OR I AM TURNING- THE CAR TURNS OFF FOR NO REASON. THEN I CUT IT OFF THEN START IT BACK UP. IT RUNS FIND. I THOUGHT IT WAS JUST WEIRD. THEN HAPPENED AGAIN TODAY TWICE. IT STALLS. MY CHECK ENGINE LIGHT COMES ON. WHY IS MY STALLING? DO YOU HAVE ANY DATA FOR ME? I AM TRYING TO FIND OUT WHAT TO DO. I AM GOING TO RESEARCH MORE AS WELL. PLEASE HELP ME!

    Source: NHTSA WEB SITE
  • 2010 JAGUAR XF
    - SALISBURY, MD

    WHEN YOU SLOW DOWN, THE VEHICLE CUTS OFF COMPLETELY. WHEN YOU TURN THE CAR ON, IT'S ALMOST AS IF THE GAS IS NOT TRAVELING SOMEWHERE AND CAUSES IT TO TAKE A WHILE. HAVING IT CUT OFF ON THE HIGHWAY IS A VERY SCARY THING. I SEE RECALLS YET THEY'RE ACTING AS IF MY VEHICLE IS NOT AFFECTED BY IT.

    Source: NHTSA WEB SITE