JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JAGUAR F-PACE
    - OCALA, FL

    WHILE DRIVING ON THE 75 HWY MY TIMING CHAIN BROKE (COMMON FOR THIS ENGINE, I AM FINDING OUT) AND THE ENGINE SHUT OFF CAUSING ME TO BRAKE AND NEARLY GETTING REAR ENDED. THEN WHILE TRYING TO CROSS TWO LANES TRYING TO GET TO THE SHOULDER WITHOUT ANY POWER, I NEARLY GOT HIT SEVERAL TIMES. BEYOND A MAJOR SAFETY ISSUE, TIMING CHAIN FAILURE RESULTING IN NEEDING NEW ENGINE.

    Source: NHTSA WEB SITE
  • 2011 JAGUAR XF
    - ROXBORO, NC

    I CURRENTLY HAVE A MODEL YEAR 2011 XF VEHICLES AND IT IS EQUIPPED WITH A 5.0L GASOLINE ENGINE. IT IS MY UNDERSTANDING THAT THIS ISSUE WAS AFFECTING 2010-2012 XF VEHICLES EQUIPPED WITH THE 5.0 L GASOLINE ENGINE. THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I'M CURRENTLY HAVING THE SAME ISSUE THAT THE RECALL IS SPEAKING OF; HOWEVER, MY VEHICLE IS NOT IN THE CURRENT RECALL. I WANTED TO BRING THIS TO JAGUAR'S ATTENTION FOR CURRENT OWNERS LIKE MYSELF, FOR THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I THINK THIS IS A VERY DANGEROUS RECALL THAT SHOULD BE FOR ALL OF 2010-2012 XF THAT HAVE THIS ISSUE. THIS IS THE INFORMATION THAT IS CURRENTLY POSTED ONLINE FOR JAGUAR'S CUSTOMERS TO SEE, BUT WHEN I CALLED ABOUT THIS RECALL, I WAS INFORMED IT DIDN'T APPLY TO ME EVEN THOUGH I AM AFFECTED.

    Source: NHTSA WEB SITE
  • 2012 JAGUAR XF
    - SNELLVILLE, GA

    JAGUAR CUSTOM IS HAVING PROBLEM WITH THE PLASTIC COOLANT OUTLET PIPE AND THE CROSSOVER PIPE LEAKING THERE WAS THREE CUSTOM THERE AT THE SAME TIME I WAS THERE WITH THE SAME PROBLEM WHICH IS A COSTLY PROBLEM JAGUAR WANT $3,700 TO FIX THIS PROBLEM JUGUAR SUCH BE MADE TO CORRECT THIS PROBLEM AND STOP FROM MAKING MONEY ON CUSTOM FOR AND DEFECT PART THEY HAVE PUT IN THESE VEHICLE THEY KNOW IS INFERIOR PLEASE START A CLASS ACTION AGAINST THIS COMPANY FOR THIS PART.

    Source: NHTSA WEB SITE
  • 2019 JAGUAR I-PACE
    - VESTAVIA, AL

    ELECTRICAL MULTI-SYSTEM FAILURE INCLUDING BRAKING WHILE VEHICLE IN MOTION. BRAKES FAILED AND STEERING AFFECTED. ENTIRE WIRING HARNESS DEFECTIVE ON VEHICLE PER MANUFACTURER.

    Source: NHTSA WEB SITE
  • 2017 JAGUAR XE
    - ATLANTIC HIGHLANDS, NJ

    TL* THE CONTACT OWNS A 2017 JAGUAR XE. THE CONTACT STATED THAT WHILE THE WIFE WAS DRIVING 20 MPH, THE FUEL GAUGE SUDDENLY DECREASED TO EMPTY AND AFTER STOPPING SMOKE WAS SCENE COMING FROM UNDER THE HOOD. AFTER LIFTING THE HOOD IT WAS DISCOVERED THAT DIESEL FUEL WAS PRESENT IN THE ENGINE COMPARTMENT AND INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER JAGUAR OF MONMOUTH LOCATED AT 105 NJ-36, EATONTOWN, NJ 07724 WHO DIAGNOSED THAT THE FUEL RETURN HOSE HAD RUPTURED CAUSING DIESEL FUEL TO LEAK. ALSO FUEL HAD LEAKED INTO THE GAPS OF THE WINDSHIELD. WHILE SERVICING THE VEHICLE IT WAS ALSO DISCOVERED THAT THE EXHAUST CSR SECTION WAS OPENING AT THE SEAMS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 17V286000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 41,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JAGUAR XJ
    - GRANADA HILLS, CA

    A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN SHUTS OFF. I HAVE TAKEN THIS CAR TO GALPIN JAGUAR OVER 5 TIMES WITH THE SAME PROBLEM AND EACH TIME THE PROBLEM REMAINS THE SAME. I HAVE SINCE TAKEN IT TO ANOTHER MECHANIC TWO MORE TIMES PAID THOUSANDS OF DOLLARS TO REPLACE PARTS AND STILL THE PROBLEM EXISTS. THIS HAS BEEN GOING ON FOR LITERALLY MONTHS. EVERYTHING I HAVE BEEN TOLD, I GOT IT FIXED YET, THE PROBLEM STILL EXIST. THESE SET OF ISSUES HAPPENS AT IDLE, WHEN DRIVING ON FREEWAYS, AND CITY STREETS. I HAVE CALLED AAA SO OFTEN I HAVE NO MORE. ANOTHER ISSUE- THE CAR WILL STUCK IN DRIVE GEAR AND STOP AND SHUTS OFF. I HAVE EVEN REPLACED EMC COMPUTER. THE ISSUE STARTED LAST YEAR MARCH BUT STOPPED WHEN I CHANGED THROTTLE BODY AND LASTED ABOUT 6 MONTHS, THEN STARTED ACTING AROUND SEPTEMBER AGAIN AND ITS AT THE MECHANIC NOW AND THEY CANT FIND THE ISSUE STILL.

    Source: NHTSA WEB SITE
  • 2015 JAGUAR XF
    - BATON ROUGE, LA

    TL* THE CONTACT OWNS A 2015 JAGUAR XF. THE CONTACT STATED THAT THE INTERIOR BUTTONS AND SWITCHES WERE STICKY. THE VEHICLE WAS TAKEN TO PARETTI JAGUAR LAND ROVER BATON ROUGE (13934 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 756-5247) WHERE IT WAS DIAGNOSED WITH NEEDING THE DOOR WINDOW SWITCH, FRONT AND REAR WINDOW SWITCH PACK, AUX TRUNK RELEASE, CRUISE CONTROL, STEERING WHEEL, AIR CONDITION AND RADIO CONTROLS, TRANSMISSION CONTROLS, AND FACIA SWITCH PACK TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER OFFERED A DISCOUNT FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,753.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 JAGUAR XJ
    - SOMERSET, NJ

    MY 2015 JAGUAR XJ , WHICH WAS IN PARK GEAR - WITH ENGINE RUNNING, STARTED ROLLING BACK ON THE DRIVEWAY IN A DANGEROUS AND UNEXPLAINED FASHION AND ALMOST HIT MY KIDS AND I. THERE WAS NO-ONE IN THE CAR, AND I WAS ABLE TO BRING THE CAR TO A STOP BY JUMPING IN AND SLAMMING THE BRAKES. THE CAR WAS ROLLING, NOT SLIDING. THE SURVEILLANCE CAMERA CAUGHT THIS SCARY MOMENT AND YOU CAN VIEW THAT AT THE LINK BELOW HTTPS://DRIVE.GOOGLE.COM/FILE/D/1_NFUQM9JZBIFLLVDKF7-H5YU2OD6OO0F/VIEW?USP=DRIVESDK

    Source: NHTSA WEB SITE
  • 2019 JAGUAR I-PACE
    - AUBURN, WA

    UPON DRIVING OUT OF OUR HOUSE TO TAKE KIDS TO SCHOOL THERE WAS AN ERROR MESSAGE ON DISPLAY. PRIOR TO THIS AN UPDATE WAS DONE TO THE VEHICLE. PRIOR TO UPDATE THE VEHICLE CHARGED BATTERY WITH A RANGE OF 234. AFTER THE 'UPDATE' WAS DONE 2 DAYS AGO THE BATTERY DID NOT FULLY CHARGE DESPITE BEING ON A SUPERCHARGER OVER 12 HOURS. THE CAR CHARGED ONLY TO ABOUT 160 AND THEN DISPLAYED THIS MESSAGE ON THE DISPLAY : VEHICLE NOT FULLY CHARGED. POWER CUT DETECTED.

    Source: NHTSA WEB SITE
  • 2019 JAGUAR I-PACE
    - AUBURN, WA

    AS WE WERE ON OUR WAY TO JAGUAR DEALERSHIP, ODDLY ENOUGH, AFTER WE RECEIVED AN UPDATE 2 DAYS AGO, THE FRONT COLLISION ALARMS GO OFF WITH NO VEHICLE IN FRONT OR SIDE OF THE VEHICLE. IT DID THIS 3 TIMES JUST ON THE WAY TO DEALERSHIP. THE VEHICLE WAS IN MOTION ON THE CITY ROAD . NO OTHER VEHICLES NEAR VEHICLE TO THE FRONT BACK OR SIDES.

    Source: NHTSA WEB SITE