JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 JAGUAR XJ
    - FORT MYERS, FL

    I HAVE SPENT THOUSANDS OF DOLLARS REPAIRING THE SUEDE LINING ON THE INTERIOR OF THE CAR. NOW, I CAN'T EVEN FIND ANYONE THAT WILL TOUCH IT! THE WOOD GRAIN HAS FADED AND THE VEHICLE IS GARAGE KEPT. THE HORRIBLE BUTTONS WERE MADE OF A MATERIAL THAT LITERALLY BECAME GUMMY. I SPENT HUNDREDS HAVING THEM REPLACED. SUNROOF HAD TO BE REPLACED/MOTOR MORE THAN ONCE, THE CLEAR COAT ON THE BACK PANEL OF THE ROOF HAS PEELED. I HAVE HAD OTHER CARS WITH ALMOST 200,000 MILES THAT HAD PERFECT PAINT WHEN TRADED. THE PAINT ON THIS VEHICLE IS TERRIBLE. THIS IS ONLY TO NAME A FEW OF THE ISSUES. I COULD HAVE PURCHASED A NEW VEHICLE FOR WHAT I HAVE SPENT ON THIS CAR. I LOVE THIS VEHICLE BUT MOST LIKELY WILL NEVER PURCHASE ANOTHER JAGUAR.

    Source: NHTSA WEB SITE
  • 2012 JAGUAR XF
    - NORTH FORT MYERS, FL

    THIS IS THE 3RD TIME SINCE I HAVE OWN THIS VEHICLE THE ANTIFREEZE PIPES HAVE BEEN REPLACED. THE LAST TIME THE VEHICLE WARNING LOW BATTERY LIGHT CAME ON WHILE DRIVING DOWN THE INTERSTATE, THEN EVERYTHING ON THE CAR STARTED SHUTTING DOWN. THE CAR OVERHEATED AND BLEW ALL THE FLUID LINES. ACCORDING TO JAGUAR OF OCALA THE CROSSOVER PIPE WENT BAD, AGAIN THIS IS THE 3RD ONE REPLACED. AFTER SPENDING OVER $5699.00 DOLLARS 6 MONTHS LATER I AM NOTICING THE FLUID LEVEL DROPPING AND WE CAN SMELL ANTIFREEZE. WE ALSO HAD SOME OIL LEAKS FIXED 7 MONTHS BY A MECHANIC WHO SPECIALIZE IN JAGUARS AND THE CAR IS LEAKING AGAIN. ITS NEVER ENDING SPENDING MONEY AND WORRIED IT WILL CATCH FIRE.

    Source: NHTSA WEB SITE
  • 2005 JAGUAR S-TYPE
    - GALLOWAY, NJ

    TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED WHILE HAVING AN INSPECTION PERFORMED, THE CONTACT WAS INFORMED OF A LEAK IN THE EVAP SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING PART NUMBER: XR850468 (CARBON CANISTER ASSEMBLY) TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 06V418000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OWNER WAS RESPONSIBLE FOR ALL REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 JAGUAR F-PACE
    - OCEAN, NJ

    WHILE VEHICLE POWERED ON, REAR PASSENGER SIDE SEAT HEATER CAUGHT FIRE / ELECTRICAL FIRE WITH SIGNIFICANT, ONGOING SMOLDERING. BURNED SEATING AND PASSENGER. REQUIRED PASSENGERS TO IMMEDIATELY EVACUATE THE VEHICLE. SEAT HEATER FIRE IMPACTED CABIN CLIMATE CONTROL, DEFROST SENSORS, WINDSHIELD WIPER SENSORS AND MORE. FIRE CONTINUED WHILE PARKED AND RUNNING. TOXIC ELECTRICAL FIRE SCENT PERMEATES VEHICLE. PHOTOS AND VIDEO AVAILABLE.

    Source: NHTSA WEB SITE
  • 2019 JAGUAR I-PACE
    - MEDINA, WA

    2019 JAGUAR I-PACE EV 400. CONSUMER WRITES IN REGARD TO BRAKE FAILURE WHILE DRIVING. *AS *JS

    Source: CONSUMER LETTER
  • 2019 JAGUAR I-PACE
    - SOUTHLAKE, TX

    ELECTRIC SYSTEM DID NOT START (HAPPENS REPEATEDLY) BUT NOW GOT A WARNING THAT BRAKE FUNCTION WAS IMPAIRED. ATTEMPTING TO BACKUP DID NOT TRIGGER BACKUP CAMERA NOR WERE RCT SENSORS ACTIVATED. THE REAR TRAFFIC SENSORS NOT WORKING HAS HAPPENED MULTIPLE TIMES AND ONCE, IT SHOWED ALL CLEAR AND THEN SUDDENLY A CAR APPEARED IN THE BACKUP CAMERA. SENSORS NEVER WENT OFF AND IF I WASN'T PAYING ATTENTION, AN ACCIDENT WOULD HAVE OCCURRED. BLIND SPOT MONITORING HAS THE EXACT SAME CHALLENGE MULTIPLE TIMES WHEN ON THE HIGHWAY AND IS VERY UNRELIABLE. OF COURSE THAT'S TRUE FOR ALMOST THE ENTIRE ELECTRICAL SYSTEM IN THIS VEHICLE.

    Source: NHTSA WEB SITE
  • 2018 JAGUAR F-PACE
    - NEW ALBANY, OH

    IN OCTOBER 2018 I HAD RECENTLY PURCHASED A USED 2018 JAGUAR F-PACE. I WAS BACKING INTO THE GARAGE AND NOTICED A BAG LAYING IN MY PATH. I PUT THE CAR IN PARK (I THOUGHT), LEFT THE DRIVER DOOR OPEN, GOT OUT OF THE CAR AND WALKED INTO THE GARAGE TO PICK UP THE BAG. AS I BENT OVER TO PICK UP THE BAG, I HEARD A NOISE AS THE JAGUAR WAS COMING TOWARD ME WHEN THE OPEN DOOR OF THE JAGUAR HOOKED ONTO THE OTHER CAR IN THE GARAGE. I HAD NO ESCAPE PATH BUT THE DOOR STOPPED THE CAR FROM COMING ALL THE WAY TO THE WALL. IF IT HAD NOT, I WOULD HAVE BEEN TRAPPED AGAINST THE BACK WALL OF THE GARAGE. THERE WAS SIGNIFICANT DAMAGE TO THE DOOR,, FENDER, HOOD, ETC FROM THE IMPACT AND THE OTHER CAR HAD BUMPER AND OTHER DAMAGE. THIS WAS CAUSED BY THE DIAL SHIFTER NOT GOING ALL THE WAY TO PARK, BUT FEELING LIKE IT WAS ENGAGED. I HAD THE DOOR OPEN, THE CAR WAS NEW TO ME, SO THERE WERE DINGS FROM THE CAR, BUT I DIDN'T RECOGNIZE THEM AS "NOT IN PARK" BUT THOUGHT IT WAS JUST BECAUSE THE DOOR WAS OPEN.

    Source: NHTSA WEB SITE
  • 2019 JAGUAR E-PACE
    - HOUSTON, TX

    MY DAUGHTER DRIVES THIS CAR, SHE IS EXPERIENCING AN ABRUPT LOUD SCREECHING SOUND INSIDE THE CAB WHICH CAUSES HER TO TO LOSE FOCUS ON THE ROAD, WHICH IS VERY CONCERNING. THE SERVICE DEPARTMENT CAN'T IDENTIFY THE ISSUE AND DOESN'T WANT TO HAVE ANYTHING TO DO WITH IT. HAS ANYONE ELSE COMPLAIN ABOUT THIS BEFORE? IT HAPPENED ON THE HIGHWAY WHILE DRIVING.

    Source: NHTSA WEB SITE
  • 2013 JAGUAR XF
    - BOLTON, CT

    I LATELY NOTICED YOUR JAGUAR RECALL FOR MODELS XF OF 2013. IT CONCERNS FUEL PUMP IMMEDIATE SHUTOFF WHEN THERE IS EXCESS FUEL PUMP AMPERAGE AND A FUSE TRIPS TO SHUT OFF THE FUEL PUMP. IT CANNOT BE RESET UNTIL THE FUSE COOLS DOWN, AT LEAST 20 MINUTES IS REPORTED. MY CAR'S VIN NUMBER IS APPARENTLY OVER THE SPECIFIED COVEERGE PERIOD SO #15V091000 RECALL DOES NOT APPLY TO MY 2013 CAR. AT THE TIME IN LOOKING FOR ANSWERS I FOUND NONE. MY EVENT: THIS PAST SUMMER I WAS DRIVING TO SUDBURY, MA AT 10 P.M. MY ENGINE SUDDENLY STOPPED ON THE FULL SPEED AND MORE NARROW CURVING ENTRANCE TO THE MASS PIKE {FROM ROUTE 91 IN CONNECTICUT}! I WAS STUCK THERE FOR WELL OVER AN HOUR, EVERY SO OFTEN TRYING TO RESTART THE CAR; TO NO AVAIL. IT FINALLY COST ME $400 TO HAVE THE VEHICLE TOWED TO THE SUDBURY JAGUAR DEALER AND LEFT OVERNIGHT FOR MORNING ACTION. SURPRISE, THE GARAGE MECHANIC THE NEXT MORNING TURNED THE KEY AND THE CAR STARTED IMMEDIATELY. IT HAD ALWAYS STARTED BEFORE THE COSTLY INCIDENT AND HAS STARTED IMMEDIATELY EVER SINCE. BUT THERE I WAS ON A CURVE AT NIGHT WITH 60 MPH+ TRUCKS AND CARS PASSING ME EVERY FEW SECONDS! AN EXTREMELY DANGEROUS SITUATION. IT WAS ABOUT 25 MINUTES BEFORE A STATE PATROL TROOPER SHOWED UP WITH HELPFUL BLINKING YELLOW LIGHTS. AS A MECHANICAL ENGINEER AND HOBBY AUTO MECHANIC THERE SEEMS LITTLE DOUBT YOUR FUEL PUMP RECALL ISSUE SHOULD HAVE APPLIED TO MY 2013 JAGUAR XF. APPARENTLY MY REPLACING THE FUEL PUMP WAS A COMPLETELY USELESS EXPENSE AS THE CAR HAD ONLY ROUGHLY 50,000 MILES ON IT. LUCKY TO BE ALIVE, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

    Source: NHTSA WEB SITE
  • 2017 JAGUAR XF
    - HOLLYWOOD, FL

    TL* THE CONTACT OWNED A 2017 JAGUAR XF. THE CONTACT STATED THAT WHILE STOPPED AT A RAILROAD CROSSING, ANOTHER VEHICLE REAR ENDED HIM WHICH KNOCKED HIS VEHICLE INTO THE MOVING TRAIN. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AS THE MOVING TRAIN CLIPPED THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS FILED AND THE OTHER DRIVER WAS ARRESTED FOR DUI. THE CONTACT SOUGHT MEDICAL TREATMENT THE NEXT DAY AND WAS TREATED FOR INJURIES TO HIS BACK, NECK, AND LEFT EYE. THE VEHICLE WAS SEVERELY DAMAGED AS A RESULT OF THE ACCIDENT AND TOWED TO AN INDEPENDENT TOW YARD. HIS INSURANCE COMPANY PERFORMED AN INVESTIGATION AND DEEMED THE VEHICLE A TOTAL LOSS, THE VEHICLE WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,451.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE