JAGUAR Complaints

TL* THE CONTACT OWNS A 2013 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL FUEL ODOR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CHERRY HILL JAGUAR (2000 NJ-70, CHERRY HILL, NJ) WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPANT AIR SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT WAS NOTIFIED BY THE MANUFACTURER THAT THE PART TO REPAIR THE VEHICLE WAS ON A THREE AND A HALF YEAR BACKORDER. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

CRACK ON TOP OF FUEL PUMP, CAUSING FUEL TO LEAK. NOTICE THE SMELL OF GAS AFTER RETURNING TO GARAGE WHERE VEHICLE WAS PARKED.

HAD A 100 MILES LEFT IN TANK GOT GAS FILLED IT UP LEFT GAS STATION GOT ON FREEWAY DOING 70MPH CAR STALLED NO WARNING NO NOTHING ALMOST CAUSED MAJOR WRECK. HAD TO TOW CAR HOME DIDN'T START UNTIL NEXT DAY GOT CODE P0627 MEANING A BAD FUEL PUMP RELAY WHICH IS ALREADY A RECALL ON THE SAME YEAR AND ENGINE 5.0 V8 XF BUT NOT ON MY XFR 5.0 NEEDS TO BE RECALLED AND PAID FOR.

MY VEHICLE WAS IN MOTION ON A CITY STREET TRAVELING 40 MILES PER HOUR AND I COLLIDED HEAD ON WITH ANOTHER VEHICLE WITHOUT BRAKING. THE AIRBAGS DID NOT DEPLOY AND BECAUSE OF THAT I SUSTAINED SERIOUS INJURIES; SEVER CONCUSSION, 3 BROKEN VERTABRAE, AND TORN LIGAMENTS AND TENDONS IN MY RIGHT ANKLE (DRIVING FOOT). IF THE AIRBAGS HAD DEPLOYED I WOULD NOT HAVE SUFFERED THE INJURIES I DID, THIS IS A BRAND NEW CAR/MODEL AND I BELIEVE THERE IS A DEFECT IN THE FRONTAL AIRBAG SENSOR COMPONENT.

TOO MANY WARNING LIGHTS COMES ON TRIANGLE WARNING LIGHT TRACTION WARNING LIGHT STABILITY CONTROL NOT AVAILABLE DRIVE WITH CARE JAGUAR DEALER DON'T KNOW WHAT TO DO DON'T KNOW HOW TO REPAIR I LEASED FEB 2018 (1ST 2 MONTHS WAS OK) HOWEVER MAY, JUNE & AS OF TODAY 07/25/2018 ITS BACK TO THE DEALERSHIP WITH SAME REPAIR FOR THE 6TH TIME - THEY KEEP STATING THEY CORRECTED BUT SAME WARNING LIGHTS KEEPS COMING ON, AFTER THE 5TH TIME ATTEMPTED REPAIR FOR LOOSE WIRING HARNESS CONNECTOR, I REPORTED ENGINE SHUTS OFF ON HIGHWAY (INTERMITTENTLY) ALL THE WARNING LIGHTS COMES ON WHEN DRIVING TOO. THIS SHOULD BE A SAFETY RECALL BEFORE SOMEONE GETS KILL

2013 JAGUAR XK. CONSUMER WRITES IN REGARDS TO A HEADLINER COLLAPSE. *LD *JS THE CONSUMER STATED THE ADHESIVE ON THE HEADLINER WAS UNSAFE AND CREATED AN UNHEALTHY ENVIRONMENT. *JS

BOUGHT CAR ON FRIDAY(7/20/18). UPON ARRIVING HOME AND AFTER GETTING ACQUAINTED AND ACCUSTOMED TO CAR, DETECTED THE FOLLOWING PROBLEMS THAT I WAS UNABLE TO DETECT DURING TEST DRIVE. AFTER REVIEWING CAR FAX REPORT AND DMV CAR INFO, WAS AWARE OF CAR HISTORY, AFTER VERIFYING CARFAX INDICATED THEY WOULD PURCHASE BACK MY CAR IF DETERMINED TO BE A LEMON, I PURCHASED VEHICLE W/ FULL CONFIDENCE. ARRIVING HOME,DETERMINED THE FOLLOWING SAFETY ISSUES WITH THE CAR THAT I WAS UNABLE TO NOTICE DURING A ROUTINE TEST DRIVE. UPON DRIVING VEHICLE AT HOME, NOTICED IMMEDIATELY THE FOLLOWING SAFETY ISSUE'S 1.)BRAKE SYSTEM~APPLYINGING BREAKS, PRIOR TO STOPPING THE CAR JERKS TO AN ABRUPT STOP MAKING PAX IN VEHICLE EXPERIENCE A WHIPLASH EFFECT 2.) DETERMINED AT HOME AFTER READING MANUAL, THAT THE RED LIGHT ILLUMINATION WHEN ACCELERATING VEHICLE FOUND OUT IT WAS THE "PRIORITY LIGHT" INDICATING COOLANT FLUID LEVEL LOW. 3.) ALSO, ATTEMPTED TO GO SHOPPING ON SATURDAY BUT WHEN ARRIVED AT STORE REALIZED CAR WOULD NOT LOCK W/ EITHER REMOTE OR KEY. BOTH DO NOT LOCK VEHICLE, UNABLE THE STATUS OF ALARM, AND WHILE CAR IS PARKED, STILL UNABLE TO KEEP DOORS N VEHICLE LOCKED. INFORMED DEALER AND ASSURED ME IT WOULD BE INSPECTED AND ADDRESSED . ALSO, INFORMED DEALER FOR SOME ASSISTANCE AFTER PAYING OVER $5K CASH. ABOVE ARE LISTED PROBLEMS DETERMINED, NOTIFIED DEALER AND ASKED ME TO BRING IN ON MONDAY FOR 2'ND ATTEMPT. PAID TO MUCH MONEY TO HAVE TO GO THROUGH THESE TRAGEDIES WHEN DEALER SHOULD HAVE AT LEAST BEEN UP FRONT AND HONEST WHEN HE ASSURED ME VEHICLE HAD NO ISSUES RATHER THE HANGING UP ON ME THE FIRST TIME I TRIED TO CONTACT DEALER ON SATURDAY, DAY AFTER PURCHASE.

TL* THE CONTACT OWNS A 2018 JAGUAR F-PACE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V090000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (LAND ROVER JACKSONVILLE, 11211 ATLANTIC BOULEVARD #1, JACKSONVILLE, FLORIDA 32225) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 1990 JAGUAR SOVEREIGN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 93V179000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (LAND ROVER SPOKANE, 1310 W 3RD AVE #3, SPOKANE, WA 99201, (509)-590-0754) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT CONSUMER STATED AUTO BELTS (SHOULDER) ARE NON-OPERATIVE AND DO NOT COMPLY WITH DOT STATUTES. (NO SHOULDER BELTS). DEALER REFUSED TO MAKE REPAIRS. UPDATED 10/12/18*JB

ON JULY 20, 2017, AT APPROXIMATELY 6:30 AM, I WAS DRIVING MY 2011 JAGUAR XF IN THE FAR RIGHT LANE ENROUTE TO THE PHILADELPHIA INTERNATIONAL AIRPORT FOR A FLIGHT TO ATTEND MY YOUNGEST SISTER'S FUNERAL. I WAS TRAUMATIZED BY THE SUDDEN MASSIVE FIREBALL AND CAR FIRE, AND THE POSSIBILITY OF MISSING MY EARLY MORNING FLIGHT. THE FIRE STARTED WHILE I DROVE DOWN I-95 SOUTH IN PHILADELPHIA, PA. IT WAS A MOTORIST THAT POINTED TO ME AND AT MY VEHICLE THAT A PROBLEM HAD OCCURRED. I COULD NOT DETERMINE WHAT THE PROBLEM WAS BUT I KNEW THE PERFORMANCE OF MY VEHICLE WAS VERY POOR. ANOTHER INDICATOR OF SOMETHING BEING TERRIBLY WRONG IS THAT I COULD SEE BLUE SMOKE COMING FROM THE HOOD OF MY CAR. I EXITED THE FREEWAY IMMEDIATELY AND STOPPED THE CAR ON ENTERPRISE AVENUE. AFTER RAISING THE HOOD, SUDDENLY AND WITHOUT NOTICE, I COULD SMELL AND SEE GASOLINE LEAKING FROM THE LEFT SIDE OF MY ENGINE. IT DID NOT TAKE LONG FOR THE VEHICLE TO BECOME ENGULFED IN FIREBALL FLAMES FROM GASOLINE LEAKS. I DID NOTHING TO CAUSE THIS VEHICLE FIRE. AT ALL TIMES, I MAINTAINED PROPER SPEED LIMITS AND I ALWAYS CONTINUED PROPER MAINTENANCE RECORDS ON MY VEHICLE.