JAGUAR Complaints

I WAS DRIVING (IN MOTION) WHEN THE CAR COMPLETELY SHUT DOWN IN THE MIDDLE OF A BUSY STREET. I WAS ABLE TO THANKFULLY ROLL INTO A TURN LANE. I WAS NOT ABLE TO RESTART OR EVEN TURN THE CAR INTO NEUTRAL. THE VEHICLE LOST POWER-ASSISTED BRAKING AND POWER-ASSISTED STEERING. IT WAS HORRIFYING. THE CAR WAS TOWED TO ROSENTHAL JAGUAR LAND ROVER IN TYSONS CORNER VA, WHERE THEY UNCOVERED THAT THE ISSUE WAS A DEFECTIVE FUEL PUMP CONNECTOR AND THE DESCRIPTION MATCHES THE EXACT DESCRIPTION OF THIS RECALL: HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2013-JAGUAR-XF-RECALLED-FOR-FUEL-PUMP-PROBLEM.HTML

TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE DRIVING 35 MPH, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FUEL WAS LEAKING FROM THE FUEL TANK AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2017 JAGUAR XE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JAGUAR FREEPORT (146 W SUNRISE HWY, FREEPORT, NY 11520, (516) 771-9700) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8,000.

FIRST OFF, CAR HAD ABS LIGHT ON. DEALER REPLACED EVERY ABS COMPONENT. NOW ENGINE AND ABS LIGHT ARE INTERCHANGING ON AND OFF. BELIEVE TO BE A WIRING FAULT. ALSO, TRANSFER CASE HAS GONE OUT TWICE IN 2 YEARS. I HAVE HEARD FROM MULTIPLE SOURCES THAT TRANSFER CASES FAIL OFTEN IN THESE CARS WHICH I BELIEVE TO BE A MANUFACTURERS DEFECT.

I LEASE A 2016 JAGUAR XJL WITH 20 INCH JAGUAR RIMS AND TIRES. THESE RIMS/TIRES ARE INHERENTLY DANGEROUS IN THAT THE TIRES HAVE FAILED WHILE DRIVING UPON STRIKING ANY SMALL BUMP OR ROAD DEFECT CAUSING THE TIRE SIDEWALL TO BULGE AND/OR FAIL AND SOMETIMES THE RIM TO BEND. I HAVE HAD THE VEHICLE A LITTLE OVER 1 YEAR AND HAVE HAD TO REPAIR ONE RIM AND REPLACE 3 TIRES ALREADY....ON 4/26/17, 3/9/18, AND 5/9/18.. AT THIS RATE, I WILL END UP REPLACE OVER 9 TIRES IN A 3 YR LEASE. JAGUAR REFUSES TO ADDRESS THIS ISSUE. THESE TIRES ARE DANGEROUS AND SHOULD NOT BE SOLD WITH A $100,000.00 CAR....OR ANY CAR!

I RECEIVED A SAFETY RECALL NOTICE FROM THE MANUFACTURER DATED FEBRUARY 28, 2018. IT STATES THAT PARTS FOR THE REMEDY WON'T BE AVAILABLE UNTIL MARCH 31, 2019. DUE TO THE SEVERITY OF THE RECALL I DON'T BELIEVE THIS IS A "REASONABLE TIMEFRAME" FOR A FIX. WHAT ARE MY OPTIONS OR RIGHTS AS A CONSUMER THAT IS CONCERNED WITH THE SAFETY OF MY FAMILY?

MY CAR CUTS OFF, AFTER DRIVING ON THE INTERSTATE AT A HIGH RAT OF SPEED, MOSTLY HAPPENS AS I'M TURNING OFF THE HIGHWAY, ALSO MY CRUISE CONTROL DOES NOT FUNCTION.

THERE ARE TWO HOLES IN THE BOTTOM OF THE TRUCK (IN THE EXHAUST AREA) THAT COULD LEAK EXHAUST INTO THE OCCUPANT COMPARTMENT.

VEHICLE DELIVERED TO CUSTOMER WITH BATTERY NOT SECURE (THIS BATTERY IS LOCATED IN THE TRUNK, BEHIND OCCUPANTS)

CAR WAS IN A FRONTAL COLLISION APRIL 17, 2018 WHICH TOTALLED THE CAR (MORE THAN $40,000 DAMAGE TO FRONT OF CAR) AND DURING THE COLLISION, THE CAR EMITTED A SPRAY/SUBSTANCE INTO THE AIR ON THE FRONT PASSENGER SIDE DASH AREA BUT THE AIRBAG FAILED TO DEPLOY CAUSING INJURIES TO MY WIFE WHO WAS RIDING IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TRAVELING AT ABOUT 40MPH WHEN IT STRUCK ANOTHER VEHICLE WHICH FAILED TO YIELD THE RIGHT OF WAY WHEN IT TURNED IN FRONT OF US. I WAS A PASSENGER IN THE REAR PASSENGER SIDE SEAT IN THE COLLISION. WE WERE DRIVING ON A CITY STREET IN SAN ANTONIO, TEXAS. THE FRONT DRIVER SIDE AIRBAG ALSO FAILED TO DEPLOY FAILING TO PROTECT MY DAUGHTER-IN-LAW WHO WAS DRIVING THE CAR AS WE HEADED TO MY HOME AFTER I HAD SURGERY THAT MORNING. I DO KNOW THERE IS A SAFETY RECALL ON SOME JAGUAR XJL MODELS, BUT WE, TO DATE, HAVE NOT RECEIVED ANY INFORMATION ON THIS FACT FROM JAGUAR AND I AM VERY CONCERNED ABOUT THIS, ESPECIALLY GIVEN THE DEFECT AND POOR SAFETY PERFORMANCE WE JUST EXPERIENCED.