JAGUAR Complaints

1999 JAGUAR XJ8. CONSUMER WRITES IN REGARDS TO PEDAL BEING STUCK TO THE FLOOR WHEN TRYING TO ACCELERATE. *LD THE CONSUMER STATED WHILE DRIVING IN HEAVY TRAFFIC, THE GAS PEDAL STUCK TO THE FLOOR, ALMOST CAUSING AN ACCIDENT. THE CONSUMER HAD TO PHYSICALLY PULL THE GAS PEDAL UP. THE FAILURE WAS DUE TO AN INCORRECTLY INSTALLED STUD THAT WAS MISSING IT'S KICK DOWN STICK. THE MECHANIC ADVISED THE STUD WAS SUPPOSED TO HAVE A COVER ON IT AND THAT THE STUD WAS UNNECESSARY. THE MECHANIC OFFERED TO REMOVE THE STUD, THE CONSUMER DECLINED AND PLACED A PLASTIC BOTTLE CAP OVER THE STUD. *JS

TAKATA RECALL JO7OI I NOW HAVE NO USE OF THE FRONT PASSENGER SEAT AND REPAIR WILL NOT BE MADE UNTIL SEPT.30 AT THE SOONEST. NO SOLUTION WAS OFFERED BY THE SERVICE DEPT. OF THE DEALERSHIP. NO SOLUTION FROM CUSTOMER RELATIONSHIP CENTER OF JAGUAR LAND ROVER NORTH AMERICA,LLC. THIS IS THE THIRD JAGUAR WE HAVE PURCHASED AND WE EXPECT BETTER TREATMENT.

TL* THE CONTACT OWNS A 2010 JAGUAR XF. WHILE THE VEHICLE WAS PARKED, THE ODOR OF FUEL WAS PRESENT INSIDE THE GARAGE AND A FUEL STAIN WAS DISCOVERED ON THE FLOOR OF THE GARAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT FUEL WAS LEAKING FROM THE SEAMS OF THE FUEL TANK AND THE TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000. UPDATED 08/08/17*LJ THE CONSUMER STATED IT WAS DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND NO FURTHER ACTION IS NECESSARY. *JS

TAKATA RECALL - I WASN'T NOTIFIED BY JAGUAR OF THE RECALL FOR PASSENGER SIDE AIRBAG. I CHECKED THE NHTSA DATABASE AND WAS MADE AWARE OF IT. AFTER TAKING MY 2010 XF TO THE NEAREST JAG DEALERSHIP, THEY CHECKED THE RECALL DATABASE AND TOLD ME THAT MY CAR IS ONE OF THE RECALLED VEHICLES. BUT THEY DID NOT REPLACE MY AIRBAG AND IT HAS BEEN 5 MONTHS AND I STILL HAVEN'T HEARD FROM JAGUAR ABOUT BRINGING MY CAR BACK TO BE FIXED.

LEFT FRONT BRAKE LINE FAILURE AT MIDLINE. LEAKED SO BAD THE ENTIRE BRAKE FUILD RESERVOIR EMPTIED AFTER 2 BRAKE PUSHES. I AM SO LUCKY I JUST STOPPED FOR GAS AND WASN'T DRIVING ON MY TRIP DOWN THE HIGHWAY. THE CAR IS ONLY 5 YEARS OLD AND 79XXX MILES. THERE MUST BE DESIGN OR MANUFACTURE ISSUE WITH THESE BRAKE LINES. MY CAR IS CHECKED BY THE DEALER PER JAGUAR SCHEDULE.

TAKATA RECALL; WHILE DRIVING GOT A STRONG SMELL OF GAS INSIDE THE CAR. PULLED INTO SERVICE STATION AND ATTENDED ACCESS FUEL PUMP OPENING UNDER REAR SEAT. FUEL WAS SHOOTING OUT OF A SMALL PIN HOLE CRACK IN THE FUEL FLANGE TOP. POOLING UP INSIDE THE FUEL PUMP CAVITY AND RUNNING DOWN THE OUTSIDE OF THE FUEL TANK. RECALL J059 ON THIS FUEL PUMP FLANGE PART NUMBER C2D25076 IS ON JUST 2010 XF MODELS NOT ON MY 2011 XJ WHICH USES THE SAME PART. WHY IS THIS NOT ALSO ON THE RECALL LIST WITH OTHER MODELS THAT USES THE SAME PART?

TL* THE CONTACT OWNS A 2009 JAGUAR XK. WHILE DRIVING 45 MPH, THE CONTACT HAD TO EXERT FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE TOOK THREE SECONDS TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.

ON 2/10/17 ENTERING FREEWAY I PRESSED THE GAS PEDAL TO THE FLOOR. THE GAS PEDAL STUCK,I BARELY AVOIDED A MAJOR ACCIDENT. I OVERHEATED MY BRAKES,AND MANAGED TO PULL THE PEDAL UP BY HAND. THE PEDAL HAD STUCK ON A MEDAL STUD MOUNTED IN THE FLOOR UNDER THE GAS PEDAL.THE JAGUAR DEALER SAID THERE WAS SUPPOSE TO BE A KICKDOWN SWITCH ON THE STUD. I PURCHASED A SWITCH,BUT I WOULD NOT FIT ON THE STUD. I PUT A PLASTIC BOTTLECAP OVER THE STUD.PLEASE CHECK YOUR VEHICLE..JAGUAR DOES NOT SEEM TO CARE.

TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JAGUAR XJ. WHILE DRIVING 70 MPH, THE REAR PASSENGER SIDE TIRE LOW AIR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STOPPED AT THE FUEL STATION AND PLACED AIR IN THE TIRE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE TIRE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE TIRE, AND THE REAR AND FRONT PASSENGER SIDE RIMS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE WHEELS WERE NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 68,000.