JAGUAR Complaints
View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 JAGUAR S-TYPE- HOLLISTER, CA
WHEN FUEL TANK IS FULL,STRONG GAS ODORS ARE PRESENT AS WELL AS GAS LEAKAGE FROM OUTSIDE OF GAS TANK ONTO PAVEMENT. GAS EVIDENCE ON GROUND WHEN VEHICLE IS PARKED.
Source: NHTSA WEB SITE -
2010 JAGUAR XF- MOORESVILLE, NC
VEHICLE SMELLS LIKE GASOLINE WHILE STATIONARY AND IN MOTION. VEHICLE HESITATES TO START AND THEN FINALLY STARTS. CHECK ENGINE LIGHT WILL STAY ON FOR A SECOND OR TWO THEN GO OUT. TOOK VEHICLE TO TWO INDEPENDENT SERVICE PLACES AND THEY VERIFIED THAT THE FUEL IS LEAKING FROM THE OUTLET FLANGE SIMILAR TO THE RECALL ON 2010 JAGUAR XF VEHICLES.
Source: NHTSA WEB SITE -
2012 JAGUAR XJL- WEST PALM BEACH, FL
TAKATA RECALL: I TOOK MY CAR INTO THE LOCAL DEALERSHIP TO DIAGNOSE A SOUND IN THE ENGINE COMPARTMENT. I WAS TOLD THE CAR NEEDED A WATER PUMP, BRAKE SYSTEM REPAIRS, WHEEL ALIGNMENT, AND NEW TIRES. MORE RECENTLY I WAS TOLD THERE ARE MULTIPLE LEAKS IN CONNECTIONS RELATED TO THE WATER PUMP PROBLEM. THERE IS ALSO VIBRATION IN THE STEERING WHEEL. THE ENGINE COMPARTMENT SOUND IS WHEN IDLING IN MY DRIVEWAY; THE STEERING WHEEL VIBRATION OCCURS WHILE DRIVING ON LOCAL STREETS; IT DOES NOT OCCUR WHEN DRIVING ON THE HIGHWAY AT INTERSTATE SPEEDS.
Source: NHTSA WEB SITE -
2010 JAGUAR XF- ELLENWOOD, GA
MY VEHICLE HAS LESS THAN 59K MILES AND THE CHECK ENGINE LIGHT IS ON. I WAS TOLD THE CAR IS RUNNING TOO COOL. THERE IS AN ISSUE WITH THE COOLANT SYSTEM, FUEL SYSTEM ETC. THE CAR DRIVES FINE HOWEVER, THE DEALERSHIP NEEDS TO REPLACE HOSES, HOUSINGS, ETC. TO THE TUNE OF $1382 I HAVE NEVER HEARD OF A CAR RUNNING TOO COOL.. THIS IS A MANUFACTURING ISSUE. ALSO, THE HEADLINER ATTACHED TO THE SUNROOF HAS FALLED DUE TO HEAT AND I UNDERSTAND THIS IS A COMMON PROBLEM WITH THESE JAGUARS.
Source: NHTSA WEB SITE -
2010 JAGUAR XF- ANTIOCH, TN
THE LEATHER DASH(WHY, IN HOT CARS?) HAS CRUMBLED AND COME APART FROM THE DASH ITSELF. IT STARTED OFF WITH A LITTLE CRUMBLING AND SEPARATION. NOW IT'S MUCH WORSE.THIS TENDS TO FLAP UP AND DOWN IF DRIVING WITH THE WINDOWS DOWN. THIS IS A SAFETY CONCERN I HAVE WITH VISIBILITY. ALSO, THE DOME VANITY LIGHTS COME ON AND OFF BY THEMSELVES IN MOTION AND WHEN THE VEHICLE IS STATIONARY. I WAS TOLD THE CARBON PAD KIT BY THE DEALERSHIP DUE TO THE WIRING HAS SHORTED OUT. ALSO, THE ENGINE CONTROL MODULE SHORTED OUT. THIS IS BEYOND ME HOW THE COMPUTER SHORTED OUT IN A CAR THAT'S ONLY 7 YEARS OLD.
Source: NHTSA WEB SITE -
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2006 JAGUAR XJ SEDAN- PITTSBURG, KS
WHILE STOPPED IN THE ROAD WAITING FOR ANOTHER CAR. WITH FOOT ON BRAKE, THE CAR SUDDENLY GOES FULL THROTTLE. DRIVER HAS BOTH FEET APPLIED ON THE BRAKE AND THE CAR STILL MOVES FORWARD BURNING RUBBER, AND THEN AFTER A FEW SECONDS IT GOES BACK TO IDLE. THE CAR DOES THIS ONCE OR TWICE A YEAR, THE LAST TIME DOING DAMAGE TO A CAR IN FRONT OF IT. THIS IS THE FIFTH TIME THIS HAS HAPPENED. THE CAR IS IDLING NORMALLY WITH THE RIGHT FOOT ON THE BRAKE AND IT WILL JUST GO FULL THROTTLE ALL BY ITSELF. IT HAS HAPPENED ENOUGH THAT WE KNOW WE DO NOT HAVE BOTH THE BRAKE AND THE GAS PEDAL DEPRESSED. FROM DOING ONLINE RESEARCH I BELIEVE JAGUAR AND TOYOTA / LEXUS USED THE SAME SYSTEM FOR CONTROLLING ACCELERATION. I REPLACED THE THROTTLE BODY AFTER THE FENDER BENDER, IT EVIDENTLY DID NOT HELP.
Source: NHTSA WEB SITE -
2013 JAGUAR XF- BONITA SPRINGS, FL
TAKATA RECALL I HAVE A 2013 JAGUAR XF 3.0 THAT BEGAN RUNNING A LITTLE ROUGH AROUND 30,000 MILES IN 2016. THE CHECK ENGINE LIGHT CAME ON AND WHEN I TOOK IT BACK TO THE RETAILER THEY SAID THERE WAS NOTHING WRONG "POSSIBLY A LOOSE GAS CAP." A FEW WEEK LATER, TOWARDS THE END OF 2016 AND LESS THAN 40,000 MILES ON THE VEHICLE THE CHECK ENGINE LIGHT CAME ON AGAIN, BUT THIS TIME THE CAR STARTED TO SMOKE AND OVERHEAT, SO I PULLED OFF TO THE SIDE OF THE HIGHWAY, INTO A PARKING LOT AS QUICKLY AS I COULD. THE COOLANT HAD BEEN LEAKING AND WAS DANGEROUSLY LOW. I ADDED COOLANT AS PER THE JAGUAR HANDBOOK INSTRUCTION AND ABOUT AN HOUR LATER TRIED TO GET BACK ON THE ROAD. THE CAR RAN FINE FOR A FEW MILES, BUT ONCE I STARTED TO ACCELERATE INTO THE 50-60 MPH RANGE ONTO THE HIGHWAY AGAIN A FEW MILES DOWN THE ROAD, THE SAME THING HAPPENED. IT STARTED TO OVERHEAT AND SMOKE TERRIBLY. I PULLED OVER TO THE SHOULDER AS QUICKLY AS SAFELY POSSIBLE AND NOTIFIED JAGUAR ROADSIDE ASSISTANCE IN ORDER TO HAVE THE CAR TOWED BACK TO THE DEALERSHIPS SERVICE DEPARTMENT TO BE WORKED ON. THE DEALERSHIP ENDED UP REPLACING THE ENGINE. I INSISTED THAT I WAS NOT COMFORTABLE WITH THIS CAR ANYMORE AND WANTED AN EXTENDED BUMPER TO BUMPER WARRANTY. I WAS ASSURED THAT THEY HAD PRACTICALLY "REPLACED EVERYTHING UNDER THE HOOD AND IT WOULD RUN LIKE A BRAND NEW CAR." THIS WAS 8 MONTHS AGO. THE CAR HAS SINCE BEEN IN THE SHOP FOR 3 ADDITIONAL MONTHS ON 10+ DIFFERENT OCCASIONS. THE CAR IS NOT SAFE TO DRIVE, IT BREAKS DOWN WHEN STARTING OR SOMETIMES EVEN WHEN ON THE HIGHWAY AND IS VERY DANGEROUS. IVE HAD QUITE A FEW CLOSE CALLS. THIS CAR IS DANGEROUS AND THE DEALERSHIP EITHER CANNOT FIX IT OR WANTS TO KEEP PUTTING BAND AIDES ON IT UNTIL MY WARRANTY IS OUT THEN ITS NOT THEIR PROBLEM ANYMORE. I HAVE LOST MY JOB DUE TO THE UNRELIABILITY OF THIS LEMON VEHICLE AND THE SERVICE DEPARTMENT IN FORT MYERS JAGUAR.
Source: NHTSA WEB SITE -
2010 JAGUAR XF- STREAMWOOD, IL
TL* THE CONTACT OWNS A 2010 JAGUAR XF. THE CONTACTED OBSERVED FUEL LEAKING FROM THE FUEL TANK OF THE REAR PASSENGER SIDE WHILE FUELING THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR AND FILLER CAP WARNING SENSOR WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LAND ROVER OF HOFFMAN LOCATED ON 1051 W HIGGINS RD, HOFFMAN ESTATES, IL, 60169) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FUEL. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JAGUAR XF- ST. CHARLES, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V373000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-452-4827 AND WAITED FOR NEARLY 15 MINUTES BUT THERE WAS NOT RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 JAGUAR XF- ATLANTA, GA
FUEL FLANGE IS CRACKED CAUSING MY VEHICLE TO POUR OUT GAS WHILE MOVING AND WHILE PARKED. THERE IS ALSO A HEAVY GAS SMELL THROUGHOUT THE VEHICLE.
Source: NHTSA WEB SITE