JAGUAR Complaints

PLEASE SEE 11015555, PRINT OUT SHOWS ONLY 1 ATTACHMENT, I HAD TRIED TO ATTACH 2 PHOTOS ALSO

THE WINDSCREEN WASHER NOZZLES APPLY WASHER FLUID AT VERY BASE OF WINDSHIELD, 90%+ OF THE FLUID GOES UNUSED, ONLY THE FLUID SPLASHED FROM THE WIPER BLADES PASSING THROUGH THE STREAM GETS TO THE NECESSARY PART OF THE WINDSCREEN. THE UPLOADED PHOTO WAS WITH THE VEHICLE PARKED, IT IS EVEN WORSE AT HIGHWAY SPEEDS. THE PHOTO WAS TAKEN AFTER STEVINSON IMPORTS ADJUSTED THE NOZZLES

F PACE INCIDENT WHILE TRAVELING EAST ON I-80, JUST PAST THE HIRSCHDALE EXIT, A SUDDEN ROCKING OF THE CAR OCCURRED ON ENTERING AN UPGRADE CURVE WHILE PASSING A TRUCK AT ABOUT 65 MPH. IT WAS THOUGHT TO BE A POSSIBLE BLOWN TIRE AND WE CHANGED LANES TRYING TO GET TO THE RIGHT-HAND (UPGRADE) TRUCK LANE. AS WE CONTINUED UPHILL IN THE TRUCK LANE, THE ROCKING OR SHAKING OF THE STEERING CONTINUED AND WE WERE AFRAID OF LOSING CONTROL OF THE CAR. WE THEN REDUCED SPEED TO ABOUT 50 AND PUT ON THE EMERGENCY FLASHERS. WE CONTINUED ON FOR ANOTHER MILE OR TWO AND DECIDED TO STOP JUST ABOVE THE FLORISTON EXIT IN THE TRUCKEE RIVER CANYON - POSSIBLY TO CALL FOR HELP. BUT THIS LOCATION WAS VERY DANGEROUS FOR ANY ASSISTANCE, SO WE RE-STARTED THE CAR AND CONTINUED HOME TRAVELING ABOUT 55 MPH. AT THESE LOWER SPEEDS, THERE WAS NO FURTHER ROCKING OF THE CAR OR STEERING PROBLEM. THERE WERE NO WARNING LIGHTS OR OTHER SIGNALS (AT ANY TIME) IN THE CONTROL PANEL TO INDICATE A SYSTEM MALFUNCTION. WE LATER EXPERIENCED COMPLETE POWER STEERING FAILURE, FORTUNATELY AT STARTUP. PROBABLE ELECTRO-MECHANICAL SYSTEM FAILURE

TAKATA RECALL I RECEIVED A RECALL ON MY 2010 JAGUAR XF (VIN# [XXX]) FOR TAKATA AIRBAG REPLACEMENT (PROGRAM CODE: J069). WHEN I CALLED THE HONOLULU JAGUAR DEALER THEY INDICATED THAT I WOULD NEED TO PAY THE SHIPPING COST FROM MY HOME ON THE ISLAND OF HAWAII TO THE ISLAND OF OAHU WHERE THE CLOSEST JAGUAR DEALER IS LOCATED. THAT COST WOULD BE ABOUT $600.00. HAVING MY CAR REPAIRED IS IMPORTANT FOR THE SAFETY OF MY FAMILY. THE LETTER SENT BY THE DEALER INITIALLY INDICATED THAT REPAIR WOULD BE WITHOUT CHARGE. DO I HAVE ANY RECOURSE OR CAN THE NHTSA HELP ME ON THIS ISSUE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ELECTRICAL ISSUE IN THIS CAR IS COMPLETELY UNBEARABLE, IT CONSISTENTLY DRAINS THE BATTERY UNTIL IT IS DEAD AND CANNOT TAKE A JUMP START. I WAS TOLD BY A GENTLEMAN THAT THERE WAS A RECALL IN REGARDS TO THIS MATTER. THE FUEL SYSTEM IS ALSO A MAJOR COMPLICATION. THE FUEL COMES THROUGH THE VENTS OF THE VEHICLE AND IT IS SO POTENT THAT I HAVE GOTTEN SICK ON A FEW OCCASIONS WHILE OPERATING THE VEHICLE. THE VEHICLE CAN BE STATIONARY AND IN MOTION WHILE THESE MISHAPS ARE OCCURRING. IT IS REALLY SAD AND DISAPPOINTING TO SELL CARS THIS EXPENSIVE AND EXPERIENCE SO MANY COMPLICATIONS. MY VEHICLE IS IN THE REPAIR SHOP AT THIS VERY MOMENT.

THE DASHBOARD OF MY CAR IS STARTING TO WAVE UP AND BUCKLE WHEN THE SUNLIGHT HITS THE WAVY AREA IT REFLECT SUN INTO MY EYES ALMOST CAUSING ME TO CRASH

CAR SHUT DOWN WHILE IN TOLL BOOTH. WOULD NOT RECOGNIZE KEY EVERYTHING WENT BLACK ON DASH. COULD NOT GET OUT OF CAR DUE TO TOLL BARRIERS. THEN ABOUT 30 SEC LATER MESSAGE CAME ON DASH THAT NEEDED TO MOVE KEY FOB CLOSER - I DO NOT REMEMBER EXACT WORDING. I TOOK KEY OUT OF MY RIGHT FRONT POCKET AND WAVE IT OVER START BUTTON. WAS ABLE TO THEN START CAR. WHILE DRIVING HOME PASSENGER AIR BAG WARNING SENSOR CAME ON AND REMAINED ON THE REMAINDER OF THE TIME UNTIL I GOT HOME (ABOUT 40 MINUTE DRIVE. THERE WAS AN ADULT IN THE PASSENGER SEAT.

TL* THE CONTACT OWNS A 2016 JAGUAR XF. WHILE DRIVING APPROXIMATELY 3 MPH AND TURNING THE VEHICLE TO THE LEFT, IT DRASTICALLY VEERED TO THE LEFT AND ACCELERATED AT THE SAME TIME. THE VEHICLE'S CENTER FRONT END CRASHED INTO A BRICK COLUMN, WHICH CAUSED THE VEHICLE TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE AUTO NATION COLLISION OF JAGUAR BODY SHOP WHERE THE VEHICLE'S FRONT END WAS REPAIRED. THE CONTACT CALLED THE AUTO NATION JAGUAR DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: PA17437216. THE MANUFACTURER STATED THAT THE CONTACT DID NOT QUALIFY FOR A BUY BACK. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.

WHILE ON THE EXPRESSWAY WHILE COMING TO A STOP MY CAR SWITCHED INTO REVERSE ON ITS OWN WHILE IT WAS IN THE DRIVE.THE CAR BEGAN TO DRIVE BACKWARDS ALMOST CAUSING A MAJOR CRASH ON I64 EAST IN VIRGINIA. THIS NEARLY RESULTED IN ME LOSING MY LIFE AS WELL AS PASSENGERS AND OTHER DRIVERS. THE CAR ALSO HAS AN AUTOMATIC PARKING LOCK ENGAGING ERROR WHICH LOCKED MY ENTIRE CAR AND PREVENTED ME FROM DRIVING. THIS ALSO OCCURRED AND NEARLY A WEEK AGO IN DRIVE THRU A WEEK AGO. WHILE IN THE DRIVE THRU THE CAR LOCKED IN PARK AND WOULD NOT ALLOW ME TO DRIVE. UNFORTUNATELY, I HAD TO PAY TO HAVE MY CAR TOWED FROM A MCDONALDS DRIVE THRU AROUND 2:00AM DUE TO THE PARKING LOCK ERROR. ALSO THERE IS AN ISSUE WITH THE TRANSMISSION THAT DOES NOT ALLOW THE CAR TO CATCH. THIS I BELIEVE IS THE REASON THE CAR IS ABLE TO SLIP GEARS IN TO REVERSE WHICH IS VERY DANGEROUS. INITIALLY I THOUGHT THE ISSUES WITH THE CAR MAY HAVE BEEN A RESULT OF SOMETHING I WAS DOING. BUT AFTER RESEARCHING I SAW THAT THERE ARE AS MANY AS 10 RECALLS FOR MY CAR YEAR AND MODEL. I WAS ABLE TO EASILY IDENTIFY THAT MY CAR HAD THE EXACT PROBLEMS LISTED.

TL* THE CONTACT OWNED A 2011 JAGUAR XF. WHILE THE VEHICLE WAS OPERATED, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT SMOKE WAS COMING FROM THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND VARIOUS WARNING INDICATORS ILLUMINATED. AFTER THE CONTACT EXITED THE VEHICLE, IT BECAME ENGULFED IN FLAMES. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.