JAGUAR Complaints

Subject: Formal Demand for Investigation – Fuel Tank Capacity Discrepancy Vehicle: 2021 Jaguar F-PACE VIN: SADCJ2EX9MA669268 To Whom It May Concern, I am writing to formally request an immediate investigation into a significant discrepancy affecting my 2021 Jaguar F-PACE regarding its fuel tank capacity and driving range, which appear to fall substantially below the specifications published by Jaguar Land Rover. I purchased this pre-owned vehicle on August 30, 2024, through a salesperson named Misko Sekulic. At no time during the transaction was I informed that this vehicle was equipped with a reduced fuel tank capacity of approximately 14–15 gallons, nor that its maximum driving range would be limited to approximately 275 miles per tank. This omission is particularly concerning given that I have previously owned two Jaguar F-PACE vehicles, both of which were equipped with fuel tanks of approximately 21–22 gallons and provided an average driving range of close to 400 miles. Within days of taking ownership, I noticed a substantial reduction in driving range. I raised this concern with the salesperson within a few weeks; however, no action was taken. Over time, it became increasingly clear that the vehicle’s limited range significantly impacts its usability, particularly given my profession as a real estate agent, which requires frequent and long-distance driving. The current range makes even routine trips inconvenient and impractical. Due to this issue, I have limited my use of the vehicle, which is reflected in its unusually low mileage of approximately 13,000 miles. Had this critical information been disclosed at the time of purchase, I would not have proceeded with the transaction. his conclusion is extremely concerning and unacceptable. A vehicle that is advertised with a 21-to 22 gallon fuel tank to but consistently accepts only 14–15 gallons For this reason, I am requesting that Jaguar Land Rover North America immediately conduct a formal review

Waymo vehicle made a sudden merge into my vehicle's lane despite only about 1 car space between me and another vehicle in front when the Waymo's lane was blocked. I had to swerve my car hard left to avoid the Waymo from colliding into my vehicle.

The contact owns a 2021 Jaguar F-Pace. The contact stated that according to the Owner's Manual, the fuel tank capacity was 21.7 gallons; however, the vehicle only allowed 14 gallons of fuel for a full tank. The contact stated that the mileage was also tracked per the fuel tank, and the fuel tank gallon did not match the mileage driven. The dealer was notified of the issue. The vehicle was not repaired. The manufacturer was notified by mail and email, but there was no response. The failure mileage was 13,540.

The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The manufacturer was contacted, and the contact was informed that parts were not yet available. In addition, the contact was informed that the buyback offer was not associated with the VIN. The contact had not experienced a failure.

How was your safety or the safety of others put at risk? On multiple occasions, the vehicle crossed solid white lines during active traffic, made illegal turning maneuvers at intersections without yielding properly, and consistently camped in the passing lane at speeds below the flow of traffic. This forced other vehicles to pass on the right and created unpredictable merge scenarios that increased collision risk for surrounding drivers. Did emergency crews respond to the incident? No emergency crews responded to these specific violations, though they represent ongoing safety concerns during routine operation. Were there any warning lamps, messages, sounds, or other symptoms of the problem prior to the failure, and when did they first appear? No warning indicators were present. The vehicle operated normally from a system status perspective while committing the traffic violations. The illegal maneuvers occurred without any passenger notification or system alert. Was there a collision or impact with another vehicle, cyclist, pedestrian or stationary object? No collision occurred, but the illegal maneuvers created near-miss scenarios with other vehicles forced to react to unpredictable behavior. Was there a traffic violation? Yes. Multiple traffic violations including crossing solid white lines, illegal intersection maneuvers, and improper lane usage (camping in the passing lane).

Check Engine light POO14 , indicates shake , stall and loss of power. Appointment is scheduled with Jaguar, this is a known problem and recall however my specific model has no yet been placed on recall , definitely a safety problem that shall not be noticed only until an accident occurs to me myself or others.

I rode a Waymo for about 5 miles in Burlingame, CA today. On [XXX] near the intersection of [XXX] , at approximately [XXX] on [XXX], I witnessed a safety incident. The car was driving west on [XXX] . The road is one lane in each direction. The right-hand lane was closed for road work. As my car approached the lane closure, a road worker waved at my car to indicate it to stop. This was because only one lane was open to traffic and was being used for alternating two-way traffic. The car did not stop or even slow down much and shifted to the left (oncoming) lane and continued driving. Thankfully there were no cars coming in the opposite direction but this was a very unsafe maneuver. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was returning from work when I briefly fell asleep, causing my vehicle to drift to the curb and resulting in damage to the right-hand side wheels. This incident was caused by a failure of the Lane Departure Warning and Lane Assist systems, which were not functioning at the time. Had these safety features been operational, a potential accident could have been prevented. I have reported this issue to Jaguar Corporate, but it has been approximately one month, and I have not received a satisfactory response. I am concerned that safety concerns regarding this vehicle are not being adequately addressed. There were no warning lights displayed prior to the incident. I have scheduled a service appointment with the dealership for March 4th to assess the structural integrity of the vehicle and will obtain further details after their inspection. I respectfully request that the NHTSA investigate or escalate this matter to Jaguar Corporate for urgent attention, as I am increasingly concerned about the safety and security of driving this vehicle.

OEM windshield, vehicle has no accidents or damage. Windshield seal failed. Can push the windshield away from the frame and has water intrusion. Unknown how much of the seal and dash electronics are compromised. Safety concern catastrophic failure of a windshield while driving or loss of electronics resulting in loss of driver control. No picture of seal failure available as it requires destructive testing.

The contact owns a 2017 Jaguar XE. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the passenger’s side air bag had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the warranty headquarters located in Florida. The approximate failure mileage was 62,000.