JAGUAR Complaints

MY VEHICLE HAS THE SAME PROBLEM AS NHTSA ID NUMBER: 10766521 FILED 9/21/2015. THE HEADLIGHTS ARE ANGLED TOO LOW AND THE MECHANIC SAYS THAT A PLASTIC PIECE IS BROKEN AND THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED. I KEEP THE FOG LIGHTS ON TO COMPENSATE FOR THE LIMITED VIEW OF THE LOW BEAMS. I ALSO USE THE HIGH BEAMS AT NIGHT WHENEVER I CAN. THE HEADLIGHTS NOT PROPERLY ILLUMINATING THE ROAD IN FRONT OF ME IS AN OBVIOUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2014 JAGUAR XJ. THE CONTACT STATED THAT AFTER DRIVING AND COMING TO A COMPLETE STOP, THE VEHICLE FAILED TO ACCELERATE FOR APPROXIMATELY 30 SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS THREE TIMES, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 07/18/17*LJ *CN

INITIALLY WHILE BEING PARKED IN DEC. 2014, I STARTED THE CAR BUT COULD NOT RELEASE THE ELECTRONIC PARK BRAKE. I HAD TO DRIVE IT TO A MECHANIC 3 MILES AWAY WITH THE BRAKES SMOKING. THEY SAW A PROCEDURE FOR RESETTING THE PARK BRAKE AND GAVE ME A COPY. ALL WAS WELL FOR 2 MOS. BUT DRIVING ALONG ABOUT 30MPH THEY SUDDENLY LOCKED. I WAS ABLE TO PULL OVER AND FORTUNATELY HAD BEEN CARRYING TOOLS FOR THIS AND PERFORMED THE PROCEDURE. IT HAPPENED TWO MORE TIMES IN 2015 AFTER I WAS STOPPED WITH ENGINE OFF. I CALLED JAGUAR AND THEY SAID THERE IS NO RECALL, BUT I HAVE BEEN AFRAID TO DRIVE IT LONG DISTANCES AND DO NOT WANT TO SELL IT AS IT IS A SERIOUS SAFETY CONCERN. JAGUAR OFFERED TO LOOK AT IT BUT I KNOW ALL ABOUT THAT AND WHAT IT COULD COST, ESPECIALLY WHEN IT DOES NOT ALWAYS HAPPEN. NOTE: SEE ENCLOSED DOCUMENTS FOR 2004, BUT I HAVE SUPPOSEDLY A 2005 WITH THIS ISSUE.

THE FLYWHEEL MALFUNCTIONED ON MY JAGUAR F-TYPE BUT JAGUAR, EVEN THOUGH THEY UPDATED THE PART NUMBERS FOR THE FLYWHEEL AND CLUTCH, AND DESPITE THE FACT THAT ANY MALFUNCTION WITH THE FLYWHEEL IS GOING TO COMPROMISE THE CLUTCH ASSEMBLY AS THEY ARE CONNECTED MECHANICALLY, ARE REFUSING TO CHANGE THE CLUTCH AND ONLY THE FLYWHEEL. THE CLUTCH/FLYWHEEL FAILED CATASTROPHICALLY. THE CAR BECAME HARDER AND HARDER TO SHIFT AND THEN WOULDN'T GO INTO GEAR AT ALL. I STOPPED TURNED THE ENGINE OFF. THE CAR WOULD NOT RESTART OR GO INTO GEAR WITHOUT GREAT FORCE AND THEN REQUIRED AS MUCH FORCE TO TAKE IT OUT OF GEAR.

THE LEATHER DASHBOARD ON MY 2010 JAGUAR XF HAS BEGUN TO SEPARATE FROM ITS BASE. THIS CAUSES PARTIAL OBSTRUCTION AND VISIBILITY OF THE FRONT WINDSHIELD. DUE TO RIPPLES AND BULGES NOW APPARENT IN THE LEATHER THE DASH IS NO LONGER ABLE TO ABSORB LIGHT PROPERLY RESULTING IN LARGE AMOUNTS OF GLARE MAKING DRIVING DANGEROUS, ESPECIALLY ON SUNNY DAYS. MY VEHICLE IS STORED IN THE GARAGE AND NOT DRIVEN DURING WINTER MONTHS. ALTHOUGH IT IS 2010 IT ONLY HAS 15000 MILES ON IT. THE BULGES AND RIPPLES ON THE TOP OF THE DASHBOARD ARE A RESULT OF DEFECTS IN THE BONDING AGENT USED BY JAGUAR. THEY ACKNOWLEDGE THAT THIS IS A PROBLEM AT THE DEALER. JAGUAR CANADA HAS OFFERED TO PAY FOR 50% OF THE COST TO REPLACE THE DASHBOARD INDICATING THEY TOO KNOW THIS IS A PROBLEM. JAGUAR SHOULD BE ASKED TO RECALL ALL VEHICLES WITH WITH THIS ISSUE AND REPLACE THE DASH AT NO COST TO THE OWNER.

I PURCHASED A 2013 JAGUAR XJ NEW ON OCTOBER 22, 2013 THAT WAS EQUIPPED WITH 4 PIRELLI PZERO NERO TIRES. ON FEBRUARY 22, 2016 I HAD TO REPLACE THE TWO FRONT TIRES 245/45R/19 DUE TO WEAR AND TEAR. THE REAR TIRES WERE DEEMED IN GOOD CONDITION. BUT, A MONTH LATER, ON MARCH 27, 2016 I WAS DRIVING ON A CLEAR FREEWAY WHEN MY PIRELLI PZERO NERO A/S REAR TIRE HAD A BLOWOUT WHERE THE ENTIRE TIRE SEPARATED AT A SEAM SO THAT ONE PART REMAINED ON THE RIM AND THE REMAINING PORTION OF THE TIRE MOVED OFF THE RIM. I WAS TRAVELING AT 65 MPH ON OPEN FREEWAY WITH NO DEBRIS OR OBJECTS ON ROAD. THE EXPLODING TIRE CAUSED THE CAR TO VEER 40 TO THE LEFT, THEN BACK SUDDENLY TO THE RIGHT. I WAS ABLE TO CONTROL CAR TO IMMEDIATE STOP BUT CAN SEE NO PUNCTURE ON TIRE. IT APPEARS THAT THE TIRE WAS DEFECTIVE AND TORE APART EVEN THOUGH TREND WAS STILL DEEP.

VEHICLE LEAKS GASOLINE FROM SEALS ON TOP OF GAS TANK CAUSING ON BOARD DIAGNOSTIC LEAK DETECTION SYSTEM TO ILLUMINATE THE MALFUNCTION INDICATOR LAMP ON THE INSTRUMENT CLUSTER. UNABLE TO ADD GAS TO TANK, FILLS FOR 4 SECONDS THEN SHUTS OFF LEAVING A PUDDLE OF GASOLINE ON GROUND. VEHICLE HAS BEEN TOWED TO JAGUAR CARLSBAD FOR DEALER ASSESSMENT PER JAGUAR NORTH AMERICA INSTRUCTION. JAGUAR OF NORTH AMERICA CLAIMS THIS VEHICLE IS NOT AVAILABLE TO BE INCLUDED FOR RECALL PER NHTSA SAFETY RECALL ID# 06V418000, ALTHOUGH VEHICLE DEMONSTRATES ALL CHARACTERISTICS OUTLINED IN RECALL. VEHICLE HAS 38,993 MILES, HAS ALWAYS BEEN GARAGED, METICULOUSLY MAINTAINED, AND IS DRIVEN FOR SPECIAL OCCASIONS ONLY. VEHICLE VIN FALLS WITHIN THE VIN NUMBER RANGE FOR RECALL ( N05046-N52047)

TL* THE CONTACT OWNS A 2005 JAGUAR XJ8. THE CONTACT STATED THAT THE AIR BAG SUSPENSION LIGHT ILLUMINATED. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUSPENSION LOWERED WITHOUT WARNING, WHICH WAS A SAFETY CONCERN WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED THE AIR SUSPENSION SUDDENLY DEFLATED WHILE DRIVING. THE CONSUMER STATED WHEN THE INCIDENT HAPPENED, IT MADE THE VEHICLE DIFFICULT TO STEER AND BRAKE. UPDATED 04/27/16.*JB UPDATED 05/10/16*LJ *TR

TL* THE CONTACT OWNS A 2008 JAGUAR XK. THE CONTACT STATED THAT THE HEADLIGHT ON THE DRIVER SIDE CAUGHT FIRE AND MELTED THE HEADLIGHT CASING. THE HEADLIGHT ON THE PASSENGER SIDE ALSO BEGAN TO MELT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS UNSAFE TO DRIVE. THE DEALER STATED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,700.

LET ME BEGIN BY SAYING OUR CAR IS DRIVEN BY MY GIRLFRIEND WHO LITERALLY DRIVES LIKE A GRANDMA. FIRST THING THAT HAPPENED IS OUR TRANSMISSION WENT OUT AT APPROX 95,000 MILES. WE WERE TOLD THAT THIS IS COMMON FOR OUR CAR SO WE LUMPED IT AND PAID FOR ANOTHER TRANSMISSION. AFTER THIS IT WAS THE REAR MAIN SEAL AND THE UPPER OIL PAN GASKET WHICH WAS LEAKING SO WE HAD THAT REPLACED. EVEN BEFORE THAT WE USED TO GET A "COOLANT LOW" MESSAGE REGARDLESS OF THE AMOUNT OF COOLANT IN THE CAR. TURNS OUT THE COOLANT PROBLEM WAS WAY WORSE THAN THE TRANSMISSION. AT LEAST THE TRANNY WORKED AFTER PAYING FOR IT. THE ENGINE COOLANT PROBLEM HAS BEEN PASSED FROM ONE MECHANIC TO ANOTHER TOTALING 4 DIFFERENT ONES NOW. WE HAVE REPLACED THE ELECTRIC RADIATOR FANS, WATER PUMP AND THERMOSTAT. WE THOUGHT THERE COULD BE NOTHING ELSE WRONG. THEN ON OUR WAY OUT OF TOWN THE OTHER DAY WE SAW THE COOLANT MESSAGE AGAIN. WE ALWAYS STOP AND CHECK AND THIS TIME THERE WAS SOME FLUID LEAKING FROM THE RESERVOIR. BEFORE WE COULD GET IT BACK TO A MECHANIC, THE RESERVOIR EXPLODED AND THE LOWER SECTION COMPLETELY BLEW APART. WE NOW HAD THE RESERVOIR REPLACED AND THE WHOLE COOLING SYSTEM PRESSURE TESTED. WE AGAIN THOUGHT THERE CAN'T POSSIBLY BE ANYTHING ELSE WRONG. WELL TODAY THE DREDDED MESSAGE CAME BACK ON, "COOLANT LOW!!" WE ARE FINANCIALLY AND PERSONALLY SPENT AND HAVE NO RECOURSE. BY THE WAY ALL THIS HAPPENED IN A 6 MONTH PERIOD. ANY HELP WOULD BE APPRECIATED.