JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 JAGUAR XF
    - CHULA VISTA, CA

    ON JUNE 24, 2016 AT 9:20 P.M., WHILE DRIVING THE VEHICLE ON THE STREET , I SMELLED STRONG FUEL ODOR IN THE CABIN. I STOPPED THE CAR AND CAN SMELL FUEL ODOR OUTSIDE THE VEHICLE AS WELL. I DROVE IT BACK HOME AND PARKED THE VEHICLE.CONTACTED JAGUAR SAN DIEGO SATURDAY 6/25/16 AND INFORMED THEM OF THE PROBLEM. ADVISED TO TOW VEHICLE TO THERE LOCATION ON CONVOY STREET. SERVICE DEPARTMENT WILL INVESTIGATE ON MONDAY. THE MILEAGE ONCE PARKED IS 70130 MILES.

    Source: NHTSA WEB SITE
  • 2005 JAGUAR S-TYPE
    - DAVENPORT, FL

    TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. WHILE THE VEHICLE WAS PARKED, THE EMERGENCY BRAKE FAILED TO RELEASE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 JAGUAR XK
    - ROCKVILLE, MD

    A DEFECT EXISTS IN THE JAGUAR XK CONVERTIBLE, WHICH HAS REPEATEDLY AND UNPREDICTABLY PREVENTED THE JAGUAR FROM OPERATING, APPARENTLY IN CONNECTION WITH A CONCURRENT DRAINING OF THE CAR'S BATTERY. THE DEFECT RENDERS THE AUTOMOBILE UNABLE TO RELIABLY START AND DEPRIVES THE OWNER OF THE UTILITY OF THE VEHICLE. DESPITE THE VEHICLE BEING SERVICED BY JAGUAR'S AUTHORIZED DEALER FOR THIS DEFECT ON EIGHT SEPARATE OCCASIONS AND REPLACING THE BATTERY AND BATTERY MONITOR MULTIPLE TIMES, THE DEFECT REMAINS.

    Source: NHTSA WEB SITE
  • 2013 JAGUAR XF
    - GLENDALE, CA

    MY NEW CAR 26,000 MILES JAGUAR WENT DEAD IN THE MIDDLE OF THE STREET TOWED TO THE DEALER. HAPPENED AGAIN LAST WEEK IN MY WAY TO LAS VEGAS FROM LOS ANGELES. I AM SURE THIS WILL HAPPEN AGAIN. THERE IS A DEFECT WITH THIS CAR.

    Source: NHTSA WEB SITE
  • 2003 JAGUAR VANDEN PLAS
    - LONG BEACH, CA

    URGENT....... TRAVELING @ 65 MPH IN THE HOV LANE OF THE 405 FREEWAY THE MIL ( MALFUNCTION INDICATOR LAMP ) SHOWED A TRANS FAULT, AND THE ENGINE WAS SHUT DOWN!!! I TURNED ON THE EMERGENCY FLASHERS, AND COASTEED TO A STOP. THERE WAS NOT A CHAIN REACTION EVENT. AFTER STOOPING I REMOVED THE KEY, AS A POSSIBLE IGNITION SWITCH OVER HEAT ISSUE , IT WAS NOT HOT. I REPLACED THE KEY AND TURNED THE IGNITION ON , AND THE ENGINE STARTED, I PLACED IT IN GEAR, AND THE VEHICLE MOVED FORWARD IN LIMP HOME MODE. I AM FAMILIAR WITH OBD 2, AND KNOW THAT NO SYSTEM SHOULD EVER SHUT THE ENGINE DOWN AT HIGHWAY SPEEDS. A SUBSEQUENT REVIEW ON GOOGLE SHOWED NUMERIOUS COMPLAINTS CONCERNING THE SAME PROBLEM, VEHICLE ENGINE SHUT DOWN AT HIGHWAY SPEEDS ! WHAT DO I WANT. I WANT THE NHTSA TO OPEN AN INVESTIGATION AS TO WHAT IS THE FIX FOR WHAT APPEARS TO BE A PROGRAMMING DESIGN FLAW OF THE ECM OR TCM. I KNOW THE FIX FOR THE TRANS FAULT MIL LIGHT, A LOOSE SNAP RING ON THE FRONT CLUTCH DRUM OF THE ZF-24 5 SPEED TRANS. THAT PROBLEM WILL BE FIXED, HOWEVER, NO DRIVER SHOULD EVER EXPERIENCE AN ENGINE SHUT DOWN, WHEN A FAULT CODE IS DISPLAYED. IF A FIX IS NOT PUBLISHED, PEOPLE WILL DIE, IF THEY HAVEN'T ALREADY!!!

    Source: NHTSA WEB SITE
  • 2011 JAGUAR XJ
    - OKLAHOMA CITY, OK

    TL* THE CONTACT OWNED A 2011 JAGUAR XJ. WHILE DRIVING ON A WET ROAD AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE FISHTAILED DOWN THE ROAD INTO THE GUARDRAIL CABLE. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND RIB INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE ISSUE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE EMERGENCY BRAKE MALFUNCTIONED. THE DEALER DIAGNOSED THAT THE BATTERY WAS LOW. AFTER HAVING THE VEHICLE DIAGNOSED AT AUTO ZONE, THE BATTERY WAS TESTED AS BEING NORMAL. THE CONTACT CONTINUED TO LOSE CONTROL OF THE VEHICLE'S TRACTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 31,552.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 JAGUAR XF
    - HOUSTON, TX

    DASHBOARD RIPPLED. TOOK TO A SPECIALIST AND THEY STATED THAT THIS ISSUE IS A DEFECT. THE DASHBOARD LETTER SHRINKS AND IT SEPARATES FROM THE FOUNDATION OF THE DASH WHICH CAUSE IT TO STICK UP AND LEAVE A GAP BETWEEN THE DASH AND WINDSHEILD. CALLED JAGUAR HEADQUARTERS. HAVEN'T HAD MUCH LUCK ON RETURN CALLS

    Source: NHTSA WEB SITE
  • 1998 JAGUAR XJR
    - HANOVER, NH

    MAY 29, 2012 AIRBAG DEPLOYED AS CAR WAS BEING UNLOCKED IN A PARKING LOT. VEHICLE WAS NOT RUNNING, MERELY BEING UNLOCKED WITH THE KEY FOB, AS I ATTEMPTED TO ENTER, THE AIRBAG OF THE DRIVERS SIDE, EMBEDDED IN THE DRIVERS SEAT, BLEW, STRIKING ME IN THE HEAD AND BAGGING MY HEAD AGAINST THE OUTER EDGE OF THE DOOR OPENING. IT IS BELIEVED THAT I PASSED OUT, THEN CAME TO AND WAS FOUND LEANING AGAINST THE CAR. I COULD NOT WORK FOR A WEEK DUE TO HEADACHES AND THE IMPACT CRACKED A TOOTH. PEERLESS INSURANCE DENIED MY DAMAGE CLAIM, STATING WEAR AND TEAR AND LACK OF MAINTENANCE. I CAN FURNISH THE CLAIM NUMBER. THE CAR HAS BEEN MAINTAINED BY A DEALERSHIP AND HAD A CLEAN CARFAX WHEN PURCHASED IN2004 WITH 58000 MILES ON IT AND HAS NOT HAD ANY ACCIDENT. THE SEAT HAD TO BE REPLACED, IN EXCESS OF $1800. THE CAR IS MY DAILY DRIVER, MY DAILY COMMUTE IS UNDER TWO MILES. THIS VEHICLE IS NOT LISTED IN THE TAKATA RECALL, BUT WHEN IT APPEARED IN THE NEWS, I WANTED TO REPORT THIS.

    Source: NHTSA WEB SITE
  • 2005 JAGUAR S-TYPE
    - CHARLTON, MA

    TL* THE CONTACT OWNS A 2005 JAGUAR S-TYPE. THE CONTACT STATED THAT THE REAR BRAKES FAILED TO PROPERLY ENGAGE AND DISENGAGE. ALSO, THE EMERGENCY BRAKE RANDOMLY ENGAGED AND PREVENTED THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THERE WAS NO RECALL TO ADDRESS THE REPAIR. THE MANUFACTURER ADVISED THE CONTACT TO CALL THE DEALER. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 JAGUAR XF
    - SNELLVILLE, GA

    TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE