JAYCO FIFTH WHEEL Complaints

WITH LESS THAN 4500 MILES THE REAR AXLE FAILED, CAUSING SEVERE WEAR ON THE TIRE. WHEN RESEARCHING, THERE APPEARS TO BE A LOT OF COMPLAINTS IN REGARDS TO AXLE FAILURE. DEXTER REPLACED THE AXLE, BUT JAYCO WOULD NOT COVER THE REPLACEMENT UNDER WARRANTY, AND ADVISED I TAKE IT TO THE NEAREST JAYCO DEALERSHIP (72 MILES AWAY) USING THE SPARE. DURING THAT SHORT DRIVE TO HAVE THE REPAIRS DONE, THE SPARE SHOWED SEVERE WEAR ALSO.

JAYCO HAS A DESIGN ENGINEERING FLAW THAT CAUSES EXCESSIVE FLEX IN THE HITCH BOX/FRONT SLIDE OUT AREA THAT CAUSES DAMAGE AND CRACKING TO THE SIDES OF THE TRAILER. THIS IS A POTENTIAL SAFETY ISSUE FOR THE HITCH PORTION AND A STRUCTURAL INTEGRITY ISSUE FOR THE FRAME OF THE TRAILER.

OUR 2017 JAYCO NORTHPOINT 377RLBH IS CURRENTLY AT THE DEALERSHIP FOR A RECALL ISSUED BY JAYCO ON THE SUSPENSION. THE DEALER, CRAIN RV, FOUND THAT 2 OF THE WHEELS ARE CRACKED AND IT IS UNSAFE TO TOW UNTIL THIS ISSUE IS RESOLVED. JAYCO HAS VERIFIED THAT THREADED WHEEL AND TIRE COMPANY MADE THE WHEELS. THE SERIAL NUMBER FOR WHEELS PER JAYCO IS R2KK1816 FOR 3 WHEELS AND R2KK1716 FOR 1 WHEEL.*DT*JB

THE DRIVER SIDE TIRES ARE MAKING CONTACT WITH THE WHEEL WELLS WHEN VEHICLE IS IN MOTION. VEHICLE IS LOADED WITHIN ALLOWED TOLERANCES. DAMAGE HAS OCCURRED TO THE WHEEL WELLS AT THIS POINT. THERE IS AN ACTIVE RECALL FOR THE SAME ISSUES FOR THE 2017 MODEL YEAR. COMPONENTS ARE THE SAME BETWEEN MODEL YEARS. AFTER VISITING FORUM WEBSITES THIS ISSUES IS PRESENT IN MY MODEL YEAR WITH MANY VEHICLE OWNERS. THE MANUFACTURER HAS DENIED CLAIMS TO FIX ISSUES CITING VEHICLE IS OUT OF WARRANTY. THIS ISSUE WAS FIRST REPORTED TO THE DEALERSHIP DURING THE WARRANTY PERIOD.

TIRES ARE RUBBING ON FENDER WELL JAYCO SAID IT'S NOT COVERED UNDER RECALL FOR IT BECAUSE IT'S A 2018. THERE A STRUCTURAL CRACK AT BOTTOM LEFT CORNER OF BED ROOM SLIDE SHOWED UP DAY AFTER WE BOUGHT IT JAYCO SAID THERE NO WARRANTY ON THE TRAILER.*DT*DT*JB*JB

DRIVERS SIDE CAMPER SLIDE CRACK. JAYCO WAS CALLED AND REPAIR SCHEDULED. JAYCO IS AWARE OF THE FRAME REINFORCEMENT NEEDED AND SIDE WALL CRACKING. NOT COVERING PROLONGED REPAIRS RELATED TO POOR MANUFACTURING PROCESS

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT RV. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGER'S SIDE TIRE ON THE TRAILER EXPERIENCED A BLOWOUT. THE CONTACT CALLED ROADSIDE ASSISTANCE HOWEVER, THE MECHANIC WAS UNABLE TO PLACE THE SPARE TIRE ON THE TRAILER DUE A DEFECTIVE GUSSET ON THE TRAILER'S SUSPENSION. THE CONTACT THEN TOOK THE TRAILER TO CAMPING WORLD OF DAVENPORT (14040 110TH AVE, DAVENPORT, IA 52804) WERE HE WAS INFORMED THAT THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION). THE TRAILER REMAINED IN THE DEALER POSSESSION FOR SIX WEEKS AND WAS RETURNED ONCE THE RECALL AND THE BODY DAMAGE WERE REPAIRED. DESPITE THE RECALL REPAIR, THE FAILURE PERSISTED. THE DEALER CALLED THE CONTACT AND CONFIRMED THAT THE GUSSET BRACKET WAS LOCATED ON THE WRONG SECTION OF THE TRAILER AND THAT THE PART FOR THE REMEDY WOULD NOT BE AVAILABLE UNTIL JANUARY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.*DT*DT CONSUMER DROPPED THE VEHICLE TO THE DEALER BUT DEALER DID NOT HAVE THE CORRECT PART.*JB THE CONSUMER PROVIDED PICTURES. *TR*DT CONSUMER STATED WRONG PART WAS SENT SECOND TIME THIS HAS HAPPENED.*JB

2019 EAGLE HT FIFTH WHEEL. CONSUMER WRITES IN REGARDS TO RANGE MICROWAVE/VENT HOOD COMBINATION SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER WOULD NOT AGREE TO TRAVELING TO REPAIR THE VEHICLE UNLESS A CREDIT CARD WAS ON FILE. THE CONSUMER REFUSED TO PUT THE CREDIT ON FILE. *JS

THE OUTRIGGERS ON THE DRIVER'S SIDE ARE NOT STRONG ENOUGH TO SUPPORT THE SLIDE AND HAVE BENT. LEAF SPRINGS WERE REPLACED IN OCTOBER BECAUSE THEY FLATTENED, WHICH WAS FOUND BECAUSE A BRAKE LINE BROKE (WHILE DRIVING) WHILE OTHERS WERE CORRODED ON THE DRIVER'S SIDE. THE FLOOR IS CROWNING (SLOPING DOWNWARD) BECAUSE OF THE BENT OUTRIGGERS.

TL* THE CONTACT OWNS A 2017 JAYCO NORTHPOINT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V385000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLUE DOG RV SERVICE (2100 AVENUE G, WHITE CITY, OR 97503, (541) 326-0410) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.