2002 JAYCO EAGLE Complaints

TL* THE CONTACT OWNS A 2014 (NA) JAYCO EAGLE FIFTH WHEEL TRAILER. WHILE INSPECTING THE TRAVEL TRAILER, THE CONTACT DISCOVERED THAT THE FRONT AND REAR CROSS MEMBERS WERE FRACTURED AT THE AXLES. THE TRAILER WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. *TT CROSS MEMBERS BETWEEN AXLES AND BEHIND AXLES BROKEN, ALSO MAIN FRAME BEHIND RIGHT, RR, SPRING HANGER. CONSUMER STATED MANUFACTURER WAS CONTACTED AND AFTER DESCRIBING TO THE QUALITY CONTROL PERSON, THE SAID PERSON TOLD ME THAT THE ISSUE WAS NOT A SAFETY ISSUE BUT A WARRANTY ISSUE AND THAT IT WAS MOOT BECAUSE AS A FOUR YEAR OLD TRAILER WAS OUT OF WARRANTY. THEN ON SEPT.6, I CONTACTED THE DEALER AND EXPLAINED TO THE SERVICE MANAGER ABOUT THE BREAKAGE. I TOOK TRAILER TO THEM ON SEPT.7 AND CURRENTLY WAITING ON REPAIR POSSIBILITIES. PRIOR TO GOING OUT OF STATE, I HAD GREASED AXLE BEARINGS AND HAD CRAWLED UNDER TRAILER TO CHECK BRAKE ADJUSTMENT. IT WAS AT THIS TIME THAT I FOUND AT LEAST TWO CROSS MEMBERS BROKEN NEAR WHERE THEY JOINED MAIN FRAME. LATER, I FOUND THE MAIN FRAME CRACKED BEHIND THE RIGHT REAR SPRING HANGER. THIS WAS WHERE THE SPRING HANGER WAS WELDED TO MAIN FRAME. CARFAX CANNOT PROCESS THE VIN. UPDATED 10/22/18*JB

WE EXPERIENCED TWO TITAN TIRE BLOWOUTS ON A CAMPING TRAILER IN SEPARATE EVENTS. TIRES INVOLVED WERE TITAN RADIAL ST II 225/75/R 15 DOT AAHH MT2 0605 & AAHH MT2 1205 MANUFACTURED BY TIAJIN IN CHINA. THE TIRES WERE ONLY 9 MONTHS OLD AND HAD LESS THAN 5000 MILES. WE FELT WE WERE INFORMED CONSUMERS WHEN WE CHOSE THESE TIRES AS THEY ARE LOAD RANGE E WHICH IS UP A CLASS FROM WHAT WAS PREVIOUSLY ON THE TRAILER. WE STORE OUR TRAILER INDOORS WHEN NOT IN USE, CHECK TIRE PRESSURES REGULARLY AND WERE WELL WITHIN THE WEIGHT RATING FOR THE TIRES. THE FIRST BLOWOUT OCCURRED AT 9 PM AT NIGHT AND DAMAGED OUR WATER LINES AND THE SIDING ON THAT SIDE OF THE TRAILER. THE SECOND BLOWOUT WAS ON THE SAME TRIP BUT ON THE WAY HOME AT 4PM ON SUNDAY. IT DAMAGED THE SIDING AND SKIRTING ON THE OPPOSITE SIDE OF THE TRAILER. WE USED OUR SPARE (PURCHASED AT THE SAME TIME) FOR THE FIRST REPLACEMENT, BUT HAD TO LIMP ON THREE TIRES TO A TRUCK STOP AND USE A TRUCK TIRE THAT WAS THE RIGHT SIZE BUT WRONG LOAD RANGE TO GET TO A TIRE STORE THAT SOLD TRAILER TIRES. THIS RESULTED IN AN UNPLANNED OVERNIGHT STAY AND WE PURCHASED TWO TRAILER TIRES THE FOLLOWING DAY. WE RETURNED THE DEFECTIVE TIRES TO OUR DEALER WHO WAS ABLE TO GET US A PARTIAL REFUND FOR THE PURCHASE PRICE OF THE TIRES BUT NO REIMBURSEMENT FOR OUR DAMAGES TO OUR TRAILER OR ANY OTHER EXPENSES WE INCURRED AS A RESULT OF THE TWO BLOWOUTS. THE ESTIMATE TO REPAIR OUR TRAILER IS $1050. *NM