JAYCO Complaints

Our Jayco 166fbs trailered RV'S fresh water tank fell out of our rv on a camping trip to northern Michigan. On August 10th while on the way to Glen Arbor Mi while at a stop in Clare Mi it was noticed that there was a very large puddle of water where the RV was parked. Upon further inspection it was found that the two of the three straps that hold the 55 gallon fresh water tank by sheet metal screws had broken and caused the tank to fall and break the connections. .

While traveling on [XXX] from Orlando to Longboat Key, FL on [XXX] at approximately [XXX], with approximately 10,000 miles on the vehicle, our roof-mounted solar panel detached from the pop-top roof at highway speed. Weather conditions were clear, calm, and dry. We did not realize the panel had detached until we stopped several hours later, at which point we discovered the panel was gone and a 16 - inch hole had been torn into the pop-top roof. Inspection showed the adhesive bond on the front passenger side failed, allowing wind to tear the panel, front mounting bracket and wiring completely off. A detached solar panel and the mounting bracket at highway speed presents a serious road hazard to following vehicles. We note that NHTSA previously issued Recall 23V404000 for this identical failure mode (solar panel detachment from pop-top roof) on 2023 model Jayco Swift units. Our 2025 unit was not part of that recall population, indicating this defect may not have been fully corrected across model years. Vehicle is currently at an authorized Jayco dealer (Blue Compass) for evaluation. We purchased the Jayco Swift with the solar panels already installed by Jayco. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased this 2026 Jayco Precept 34G Class A motorhome new in May 2026. During the first approximately 1,000 miles, it exhibited severe steering/handling instability requiring constant correction at highway speeds. As a first-time Class A owner, I initially thought this might be normal and continued operating it with family aboard. On XXX, a Ford commercial service center inspected the motorhome and documented missing steering-stabilizer hardware, specifically a missing nut, and a bent stabilizer shock. The service center photographed the defects. The stabilizer was later replaced and an alignment performed. The missing hardware and bent stabilizer created a serious potential loss-of-control/crash hazard. My family and I had traveled approximately 1,000 miles before the defects were discovered. The same Ford service center documented excessive looseness in the windshield-wiper linkage/transmission requiring repair or replacement. It stated the wiper system was installed by the RV builder and indicated the linkage appeared to have been left loose during assembly. After the steering repairs, I drove the motorhome more than an hour in heavy rain with the driver-side windshield wiper not functioning, severely impairing visibility. The RV dealer subsequently serviced the wiper assembly. The manufacturer was notified of the steering/chassis and wiper defects. Written Ford findings, photographs and repair records are available. [XXX] was specifically notified of these safety concerns and confirmed they were documented under the vehicle's VIN file. The steering defect was not based solely on my description of the handling; the missing nut and bent stabilizer were physically identified and documented by the Ford commercial service center. I am reporting serious vehicle-control and visibility hazards and am concerned similar defects may exist on other motorhomes of this or similar models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving down the road at about 45mph, the driver side upper cabin window located adjacent to the eating table exploded and blew into the cabin. The window shattered and glass blew throughout the cabin area. Whatever caused this, the blast was strong enough to pull the Velcro straps holding the seat cushions blown off and the glass ripped the cushion's vinyl. If someone had been sitting at the table, they would have been extremely cut and hurt and possibly blinded. I had no warning to this situation. At first, I thought someone had shot out the window, but I nor the RV repaired found no evidence. Vehicles were passing me and I assume a rock or some other item was picked up and blown into the window. I thought these windows would only shatter, but not blow in. Weather was sunny in the 70's.

The contact owns a 2026 Jayco Jay Flight Alante Travel Trailer. The contact stated that while in the camper near the dinette area, the back of the seat was loose. Upon further inspection, the contact became aware that the frame was detaching. The contact stated there were only staples holding the seat together. There was no glue used in the construction of the seats. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was unknown.

This concerns the towing hitch on the Jayco precept. While driving the hitch collapsed and the towing arms started to drag on the ground It tore away where the bends are, that form part of the plate that is bolted onto the precept. This could have resulted in destroying our towed vehicle or if the last inch had separated it would have caused the towed vehicle to no longer be attached to our Jayco. It could have caused serious injury to other vehicles on the road. Fortunately we had just stopped at a light and heard the towing equipment scraping on the ground, so we were able to unhook and travel to find a welder to weld it back in place.

After a recent purchase of a new 2026 Jayco Greyhawk 29MV RV, I discovered my 2 cats trying to enter a previously unknown and unfinished opening adjacent to a designated sleeping/play area of my RV in the cab overhead. One of the cats was panicked as he was stuck in the opening. The opening is very difficult to see unless you climb well forward into the sleeping area for closer examination which I did not do before my purchase. The area contains a very long area of sharp, unfinished and in some places splintered fiberglass edging that actually goes the entire distance around the window opening. Since this easily accessible area is intended for sleeping/playing, a curious child could attempt reaching into the area to retrieve a toy or a pet could enter it and get cut by the unfinished fiberglass or be unable to exit. Portions of the fiberglass are inward flexible which increases chances of an entry and then unable to exit. The area also has accessible loose insulation which further increases the safety hazard. My concern is that a child or pet getting inside and being unable to exit with getting severe cuts from the sharp fiberglass surface. I reported this to the dealer who then informed Jayco who agreed to pay the dealer a whole "0.5 hours" labor for the dealer to "figure out a fix" for the issue. Apparently this issue is in many different makes/models (per the local dealer) and I feel there should be a proper fix applied to all of the fleet rather than a local patch merely to appease just the one customer that found the issue. As a retired military Safety Manager who authored numerous safety messages for issues for Army aviation, I feel this should be investigated for a possible fleetwide safety recall. Based on my conversation with the local dealer, it seems Jayco does not intend to do any further work on the affected vehicles. See attached pictures.

Side entrance do moving open and closed while driving down road in high winds. Door moved ~ 3" from closed position.

I have owned my 2025 Jayco Granite Ridge 22T for approximately 9 months. I have encountered a number of warranty issues that are slowly being resolved. I write to you out of concern for a leaking pinion seal (at ~14,000 miles) that may lead to driveshaft and/or differential failure events including rear wheel lockup. This has been reported for the 2024 Jayco Granite Ridge 22T and a safety recall has been issued: Jayco Inc 24V-158 / Ford 24V-102 I have not been able to find any safety recalls to the 2025 model year, however I have been unable to determine any substantive differences between my 2025 unit and the 2024 units. Thus I suspect that the same issue for which the recall was issued on the 2024 model, also affects the 2025 model year. Ford tells me that driveline modifications occur after the vehicle leaves the Ford Factory. Jayco tells me that there are no driveline modifications that occur once the unit reaches the Jayco factory. So nobody seems to want to take responsibility for it. But my unit is marketed as a 'adventure capable" 4 season camper, which would be fine, but that means driving on snowy/icy mountain roads and potential exposes me to a rear wheel lockup event that could prove to be fatal in winter time conditions. I urge you to extend the recall noted above to the 2025 Model year.

The contact owns a 2022 Ford F-53. The contact stated that the parking brake made a knocking sound when activated. Occasionally, the parking brake locked up, and the vehicle was restarted. The brake pedal overheated, causing a burning brake odor. The vehicle was taken to the dealer, and the brake pedal was adjusted to keep the brake shoe from seizing onto the drum. The brake drum, brake shoes, and hardware were replaced 4 times; however, the failures persisted. The contact learned that the failures had started long before the vehicle was purchased. The manufacturer was informed of the failures, and a case had been opened. The failure mileage was approximately 2,100