2020 JAYCO GREYHAWK Complaints

While driving down the road at about 45mph, the driver side upper cabin window located adjacent to the eating table exploded and blew into the cabin. The window shattered and glass blew throughout the cabin area. Whatever caused this, the blast was strong enough to pull the Velcro straps holding the seat cushions blown off and the glass ripped the cushion's vinyl. If someone had been sitting at the table, they would have been extremely cut and hurt and possibly blinded. I had no warning to this situation. At first, I thought someone had shot out the window, but I nor the RV repaired found no evidence. Vehicles were passing me and I assume a rock or some other item was picked up and blown into the window. I thought these windows would only shatter, but not blow in. Weather was sunny in the 70's.

The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.