2009 JAYCO EAGLE Complaints

TL* THE CONTACT OWNS A 2009 JAYCO EAGLE FIFTH WHEEL. WHILE THE VEHICLE WAS CONNECTED TO 120 VOLT POWER SUPPLY, THE ITS-50R AUTOMATIC FAILED MELTING NUMEROUS WIRES WITHIN THE TRANSFER SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THE VEHICLE WAS IN NEED OF A TRANSFER SWITCH REPLACEMENT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAGN NUMBER: 12V347000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE. UPDATED 06/15/16*LJ *TR

TL* THE CONTACT OWNS A 2009 JAYCO EAGLE FIFTH WHEEL. THE CONTACT STATED HE HAD SMELLED A BURNING ODOR. THE AUTOMATIC TRANSFER SWITCH BOX HAD CAUGHT ON FIRE AND BURNED THROUGH THE BOX COVER. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE COVER OF THE AUTOMATIC TRANSFER SWITCH BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

I TRAVEL FROM GATINEAU,QUEBEC CANADA TO BRADENTON,FL WITH MY NEW JAYCO EAGLE 328RLS. 3 MILES AFTER LEAVING INTERSTATE 75 IN BRADENTON,FL THE REAR AXEL DETACH FROM THE FRAME ON DRIVER SIDE. I CONSIDER MYSELF LUCKY THAT THIS DID NOT HAPPEN A 65MI\HR. I HAVE PICTURE IF YOU ARE INTERESTED. I HOPE MY TEXT IS UNDERSTANDING I AM FRENCH. *TR

OUR 1 YEAR OLD DAUGHTER PUSHED OPEN THE SCREEN DOOR AND FELL OUT OF THE CAMPER, WHICH WAS A FALL OF ABOUT THREE FEET. THE SCREEN DOOR WAS LATCHED SHUT. OBVIOUSLY, THE LATCH IS NOT VERY STRONG SINCE A 1 YEAR OLD CHILD COULD PUSH IT OPEN. THERE IS NO LOCK ON THE SCREEN DOOR AND NO WARNINGS ANYWHERE IN THE CAMPER OR IN THE OWNER'S MANUAL INDICATING THAT THE SCREEN DOOR IS NOT CHILD PROOF. SHE DID NOT FALL THROUGH THE SCREEN, BUT ACTUALLY WAS ABLE TO PUSH THE DOOR OPEN. WHAT KIND OF DOOR SHOULD A 1 YEAR OLD CHILD BE ABLE TO OPEN, WHICH IS COMPLETELY CLOSED? SHE SUSTAINED A MILD HEAD INJURY WITH SOME CUTS AND BRUISING ON HER FACE. OUR MAIN CONCERN HERE IS CHILD SAFETY- THAT THIS DOES NOT HAPPEN TO ANOTHER FAMILY WITH A WORSE OUTCOME. THERE SHOULD BE A MANDATORY LOCK ON THE SCREEN DOOR OR A WARNING ON THE DOOR INDICATING ITS LACK OF STRENGTH AND LACK OF SAFETY FOR CHILDREN. WE CONTACTED JAYCO AND THEIR INVESTIGATION CONCLUDED THAT THERE WAS NOTHING WRONG WITH THE SITUATION. AS STATED EARLIER, THE MAIN CONCERN HERE IS SAFETY FOR CHILDREN, WHICH WOULD BE GREATLY IMPROVED BY ADDING A LOCK TO THE SCREEN DOOR AND/OR ADDING WARNING SIGNS TO THE DOOR TO INDICATE LACK OF PROTECTION FOR CHILDREN. *TR

TL*THE CONTACT OWNS A 2009 JAYCO EAGLE SL. THE CONTACT PURCHASED THE VEHICLE IN AUGUST OF 2008. THE FOLLOWING MONTH HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V402000 (STRUCTURE) AND IMMEDIATELY CALLED THE DEALER. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE PROPER REPAIRS. THE MANUFACTURER STATED THAT THE PARTS WERE BEING SHIPPED AND WOULD ARRIVE THE FOLLOWING WEEK. THE PARTS WERE NEVER RECEIVED SO THE CONTACT RETURNED TO THE DEALER. THEY WERE EXTREMELY COOPERATIVE, BUT STILL DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. AS OF SEPTEMBER 25, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 10/29/08. *JB