2007 JAYCO JAY FEATHER Complaints

FASTEC INDUSTRIAL IS NOT COMPLYING WITH RECALL #13E039. THEY ARE TOTALLY UNRESPONSIVE BY PHONE AND EMAIL. *TR

TL* THE CONTACT OWNS A 2007 JAYCO JAY FEATHER TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V-585000 (LOCK SOLENOID) SEVERAL MONTHS PRIOR BUT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE DEALER AND MANUFACTURER COULD NOT BE CONTACTED. THE CONTACT HAD BEEN REPEATEDLY ATTEMPTING TO SECURE AN APPOINTMENT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT ABLE TO BE REACHED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 04-29-14 *BF THE CONSUMER STATED THE MANUFACTURER WAS NOT HONORING THE RECALL. UPDATED 05/15/14

WHILE TOWING THE CAMPER, WE EXPERIENCED MULTIPLE CATASTROPHIC TIRE BLOWOUTS (INCLUDING 2 ON THE SAME DAY, TIRES WERE ALL NEW) DUE TO THE AXLES BEING OUT OF ALIGNMENT. TIRE BLOWOUTS CAUSED DAMAGE TO OUR CAMPER AND HIT VEHICLES TRAVELING BEHIND US ON THE ROAD. UPON ARRIVING AT OUR DESTINATION, WE HAD THE CAMPER INSPECTED AND FOUND THAT THE FRAME HAD FAILED. THE FRAME UNDER THE CAMPER WAS BENT AND WAS NOT ATTACHED TO THE BODY OF THE CAMPER IN MULTIPLE PLACES. AS A RESULT, THE FRONT OF THE CAMPER SUSTAINED TWO LARGE HOLES WHERE THE FIBERGLASS STRUCTURE PULLED AWAY FROM THE FRAME. ON THE INTERIOR, CABINETS AND OTHER STRUCTURES PULLED AWAY FROM THE WALLS AND THE FLOOR SAGGED. BOTH AXLES WERE PUSHED OUT OF ALIGNMENT, CAUSING THE TIRES TO BLOW OUT. THE CAMPER WAS IN EXTREME DANGER OF THE ACTUAL BODY COMING OFF OF THE FRAME WHILE ON THE ROAD. IT WAS NOT SAFE TO DRIVE. THE MANUFACTURER (JAYCO) CLAIMS THAT THE AXEL/FRAME MANUFACTURER IS RESPONSIBLE FOR THE MANUFACTURING DEFECT AND DENIES ANY RESPONSIBILITY AND REFUSES TO INSPECT OR COVER THE DAMAGES. *TR