JAYCO Complaints

WHILE TRAVELING AT HIGHWAY SPEED (65) ENCOUNTERED HEAVY RAINFALL, TURNED WIPERS TO HIGH, WITHIN 3 SWIPES DRIVER SIDE WIPER FLIPS OFF WINDSHIELD ON LEFT, FLIES BACK TO MIDDLE OF WINDSHIELD OF DRIVER SIDE WITHOUT CLEARING WINDOW. WIPER NOW APPEARS TO BE "BROKEN" IN THAT IT ONLY CLEARS TOTAL WINDOW WHILE IN STOPPED POSITION, ANY MOVEMENT FORWARD BY RV STARTS THE FLIP OFF WINDSHIELD. INVESTIGATION SHOWS THE ENTIRE WIPER MECHANISM IS ROTATING ON ITS MOUNTING. THIS PROBLEM APPARENTLY HAPPENED TO THE ALANTE ON THE ORIGINAL TRIP TO BE DELIVERED FOR SALE IN MONTANA. WE WERE TOLD "IT WAS FIXED".

WHEN TRAVELING AT HIGHWAY SPEED'WITH THE WINDSHIELD WIPERS ON HIGH SPEED, THE DRIVER SIDE WIPER BLADE AN ARM LIFT AWAY FROM THE WINDSHIELD, SLAMMING BACK DOWN WHEN IT REACHES THE FAR LEFT END OF ITS TRAVEL. THE WIPER ARM LIFTING FROM THE WINDSHIELD RESULTS IN RESTRICTED VISIBILITY AS THERE IS NO CLEARING OF THE WINDSHIELD.

RV WAS PARKED IN A SITE AT AN RV RESORT. ELECTRICAL SERVICE PROVIDED VIA A SHORELINE CABLE TO RESORT POWER. ELECTRICAL SERVICE SUDDENLY STOPPED. REPAIR SHOP FOUND THAT THE IOTA ENGINEERING ITS - 30RL AUTOMATIC TRANSFER SWITCH WAS MELTED AND BURNED. A RECALL WAS FOUND ONLINE # 12V451000, THAT STATED IN THE TEXT THAT SOME 2008 MODELS WERE EFFECTED. JAYCO REFUSE TO REIMBURSE US FOR THE REPLACEMENT SAYING OUR RV IS NOT PART OF RECALL. THIS PART COULD HAVE CAUSED A FIRE IN THE RV. WE ARE MOST CONCERNED FOR THE SAFETY OF OWNERS OF THIS VEHICLE. WE HAVE THE BURNED AND MELTED SWITCH BOX AND PHOTOS OF THE DAMAGE. IT SEEMS TO US TO BE THE SAME SAFETY ISSUE AS THE RECALL DESCRIBES *DT *TR

ON SEPT. 10TH 2018 OUR RV DEALER CHECKED THE TIRE PRESSURE IN ALL TIRES BEFORE US LEAVING WITH THE TRAILER TO TRAVEL TO ELBERTA AL. WE LEFT ABOVE LOCATION AT APPROX. 0900HRS. IN ROUTE TO ELBERTA AL. AT APPROX. 1330HRS. NEAR MILE MARKER 52 ON I65 SB TIRE 1 BLEW OUT WE PULLED OVER ON THE SIDE OF THE INTERSTATE AND CHANGED THE TIRE WITH THE SPARE TIRE. WE PURCHASED A NEW TIRE TO REPLACE TIRE 1. TIRE SHOP MOUNTED THE NEW TIRE BACK ON & PLACED THE SPARE TIRE BACK ON THE SPARE CARRIER & AGAIN CHECKED TIRE PRESSURE IN ALL TIRES & THEY WERE AT THE CORRECT PSI. WE LEFT THAT LOCATION & TRAVELED TO OUR CAMPGROUND A FEW MILES DOWN THE ROAD. WE STAYED AT OUR LOCATION UNTIL SEPT. 17TH 2018. NO PICTURE AVAILABLE & WE DID NOT KEEP THE TIRE OF THE FIRST BLOWOUT ON SEPT. 17TH 2018 WE LEFT ELBERTA AL BACK IN ROUTE TO CALERA AL AT APPROX. 0930HRS. AT APPROX. 1115HRS NEAR MILE MARKER 60 ON I65NB TIRE 2 BLEW OUT. WE PULLED TO THE SHOULDER OF THE INTERSTATE. THE BLOWOUT RESULTED IN THE TREAD WRAPPING AROUND THE AXLE AND BREAKING SYSTEM OF THE TRAILER. AFTER MANY ATTEMPTS TO GET THE TREAD OFF THE TRAILER AND MY HUSBAND CAUSING INJURY TO HIS ARMS FROM THE WIRES OF THE TIRE, WE CONTACTED A TOWING COMPANY FOR ASSISTANCE AT THE RECOMMENDATION OF TOWING SERVICES FROM THE COUNTY SHERIFF'S OFFICE. THE TOW OWNER ARRIVED & WAS ABLE TO REMOVE THE TREAD AND PLACE THE SPARE TIRE ON. THIS BLOWOUT RESULTED IN BREAK DAMAGE TO BREAK 2 & SKIRT DAMAGE TO THE CAMPER. WE CONTINUED TO OUR DESTINATION EXITING I65NB IN MONTGOMERY & TRAVELING THE REST OF THE WAY ON HWY 31. ON HWY 31 NEAR THE PINE LEVEL 65 OVER PASS TIRE 3 BLEW OUT. WE WERE ABLE TO PULL OFF INTO A GAS STATION PARKING LOT. WE UNHITCHED THE TRAILER & HAD TO DRIVE TO THE NEAREST TIRE SERVICE CENTER & REPLACED THE TIRE FROM THE SECOND BLOW OUT TO PLACE ON THE 3RD BLOWOUT. CLAIM AND PROPERTY CLAIM FILLED WITH GOODYEAR *DT *TR *DT*JB

2015 RV, PURCHASED NEW IN 2014. TO THIS DAY - LESS THAN 5000.00 MILES. BROKE DOWN X3 WITHIN THE PAST YEAR (TWICE BROKEN DOWN ON THE HIGHWAY-WITH SERVICES NEEDED TO TOW TO A DEALERSHIP WHO COULD HANDLE ASSESSMENT & REPAIR OF A 31 FOOT RV). FIRST TWO TIMES-CODES RETRIEVED FROM THE COMPUTER WERE P025A AND P025B (FUEL PUMP DRIVER MODULE). CURRENTLY AT A DEALERSHIP FOR ASSESSMENT/REPAIR - SEEMS TO BE THE SAME PROBLEMS AS THE LAST TWO TIMES (VEHICLE "BUCKING" AND THEN SHUT DOWN). POWER STEARING AND POWER BREAKS BECOME MANUAL-HARDER TO NAVIGATE TO THE SIDE OF THE ROAD - OFF TO SAFETY. SAFETY RISK TO PEOPLE TRAVELING IN THE RV AND ALSO TO OTHERS ON THE HIGHWAY. HAVING CONCERNS REGARDING SAFETY AND STABILITY OF THIS RV. REALIZE THIS HAS BEEN AND PROBABLY WILL BE STILL COVERED UNDER WARANTEE, HOWEVER, HOW MANY TIMES DOES THIS VEHICLE NEED TO BREAK DOWN BEFORE IT IS CONSIDERED TO BE UNSAFE TO PEOPLE TRAVELING IN THE RV AND ALSO TO THE OTHER INDIVIDUALS ON THE ROAD AND HIGHWAY?

TL* THE CONTACT OWNS A 2018 JAYCO PRECEPT. WHILE DRIVING HIGHWAY SPEEDS, THE FOUR SLIDE OUTS DETACHED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND MANEUVERED THE SLIDE OUTS BACK IN PLACE. THE DEALER (LINK FORD AND RV, 660 W HOKAH ST, MINONG, WI 54859, (715) 466-2222, 1-800-332-3410) WAS CONTACTED AND THEY CALLED THE MANUFACTURER TO DETERMINE THEIR GUIDELINES. THERE HAD BEEN SIX OTHER MODELS THAT WERE ALSO AFFECTED BECAUSE THE MANUFACTURER ONLY INSTALLED THREE OF THE SIX BOLTS TO SECURE THE SLIDE OUTS IN PLACE. THE MANUFACTURER SUGGESTED TRADING IN THE 36T MODEL FOR A 36B MODEL, WHICH THE CONTACT STATED WAS A DOWNGRADE AND NOT A PERMANENT REMEDY. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE OFFER WAS DECLINED FOR THE DOWNGRADE. THE CONTACT WAS WAITING ON A SOLUTION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *DT MANUFACTURER PURCHASED BACK FROM CONSUMER.*JB

THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.

OUR CAB AREA THE DOGHOUSE AND THE FLOOR BETWEEN THE PASSENGER AND DRIVER IS REACHING 130 TO 140 DEGREES IN TEMPERATURE. I BURNED MY CALF ON LEFT LEG DUE TO EXTREME HEAT. THE LONGER WE DRIVE THE HOTTER THE CAB BECOMES. I HAVE MULTIPLE SCLEROSIS AND MY LEG AND ARMS ARE NUMB. I PURCHASED MOTOR HOME TO TRAVEL TO MAYO CLINIC. PLEASE HELP. THIS IS A SAFETY AND HEALTH ISSUE. I BECOME LETHARGIC IN HEAT.

KEPT SMELLING HOT WIRES AND BURNING PLASTIC SMELL. SERVICE TECH WAS ALREADY IN CAMPGROUND SO WE CALLED THEM OVER TO INVESTIGATE AND THEY DISCOVERED THE IOTA MODEL ITS-50R AUTOMATIC TRANSFER SWITCH HAD BURNT WIRES. OUR UNIT IS PREPPED FOR A GENERATOR BUT WE DO NOT HAVE ONE INSTALLED SO WE QUESTION HOW/WHY THIS TRANSFER SWITCH SHOULD GO BAD SINCE IT'S NOT USED. REPEATED EMAILS TO JAYCO ARE NOT OFFERING MUCH INFORMATION. WE SAW WHERE OTHER TRANSFER SWITCHES HAD BEEN RECALLED AND WONDERED IF OUR SWITCH WAS ONE OF THOSE BUT WE COULD NOT FIND RECALL NOTICE. ARE THERE ISSUES WITH THIS MODEL ALSO? THEY KEEP ASKING IF A POWER SURGE CREATED THE ISSUE. THE CAMPER IS HOOKED UP TO A 50A SURGE PROTECTOR AT OUR SEASONAL CAMPSITE SO THIS SHOULDN'T BE AN ISSUE. AND, IT'S NOT A SINGLE WIRE THAT IS BURNT BUT SEVERAL WHICH IS A MAJOR MALFUNCTION. I'M UPLOADING A PDF OF THE EMAIL CONVERSATION WITH JAYCO,

TL* THE CONTACT OWNS A 2014 (NA) JAYCO EAGLE FIFTH WHEEL TRAILER. WHILE INSPECTING THE TRAVEL TRAILER, THE CONTACT DISCOVERED THAT THE FRONT AND REAR CROSS MEMBERS WERE FRACTURED AT THE AXLES. THE TRAILER WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. *TT CROSS MEMBERS BETWEEN AXLES AND BEHIND AXLES BROKEN, ALSO MAIN FRAME BEHIND RIGHT, RR, SPRING HANGER. CONSUMER STATED MANUFACTURER WAS CONTACTED AND AFTER DESCRIBING TO THE QUALITY CONTROL PERSON, THE SAID PERSON TOLD ME THAT THE ISSUE WAS NOT A SAFETY ISSUE BUT A WARRANTY ISSUE AND THAT IT WAS MOOT BECAUSE AS A FOUR YEAR OLD TRAILER WAS OUT OF WARRANTY. THEN ON SEPT.6, I CONTACTED THE DEALER AND EXPLAINED TO THE SERVICE MANAGER ABOUT THE BREAKAGE. I TOOK TRAILER TO THEM ON SEPT.7 AND CURRENTLY WAITING ON REPAIR POSSIBILITIES. PRIOR TO GOING OUT OF STATE, I HAD GREASED AXLE BEARINGS AND HAD CRAWLED UNDER TRAILER TO CHECK BRAKE ADJUSTMENT. IT WAS AT THIS TIME THAT I FOUND AT LEAST TWO CROSS MEMBERS BROKEN NEAR WHERE THEY JOINED MAIN FRAME. LATER, I FOUND THE MAIN FRAME CRACKED BEHIND THE RIGHT REAR SPRING HANGER. THIS WAS WHERE THE SPRING HANGER WAS WELDED TO MAIN FRAME. CARFAX CANNOT PROCESS THE VIN. UPDATED 10/22/18*JB