JAYCO Complaints

TL* THE CONTACT OWNS A 2018 JAYCO PRECEPT. WHILE DRIVING APPROXIMATELY 65 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER AND WAIT UNTIL THE RAIN STOPPED. THE CONTACT CALLED CAMPING WORLD OF CHARLESTON (8155 RIVERS AVE NORTH, CHARLESTON, SC 29406, 888-471-3171) AND WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 18V297000 (VISIBILITY). THE CONTACT WAS REFERRED TO THE DEALER, BUT THE DEALER INFORMED THE CONTACT THAT THE VEHICLE COULD NOT BE SERVICED RIGHT AWAY BECAUSE AN APPOINTMENT NEEDED TO BE SCHEDULED. THE CONTACT SENT AN EMAIL TO THE MANUFACTURER TO BE REFERRED TO ANOTHER DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,300. *BF *TT

DURING SUSPENSION INSPECTION FOUND MAJOR CRACKING IN FRAME. TRAILER REPAIR SHOP CALLED IT "CATASTROPHIC FAILURE OF THE FRAME". CRACKING STARTED FROM THE SUPPORT GUSSETS WELDED TO THE FRAME MID SPAN IN SIX LOCATIONS THAT SUPPORT THE CHANNEL THAT THE SPRING SHACKLES BOLT TO. SUSPECT FATIGUE IN THE FRAME WEB DUE TO A LACK OF CROSS BRACING FROM THE MANUFACTURER.

2008 JAYCO SENECA ELECTRICAL PROBLEM. RV PARKED IN RV PARK WITH SURGE PROTECTOR. THE RV LOST ALL POWER TO ALL OUTLETS BUT ONE. AFTER MULTIPLE CHECKS OF THE ELECTRICAL SYSTEM, IT TURNS OUT THAT THE IOTA-50RG TRANSFER SWITCH BURNED OUT. THERE WERE NO UNUSUAL LOADS OR MOVEMENT. THE HOUSING OF THE UNIT BURNED AND BURNED THE POWER SIDE RED CABLE IN HALF. I CALLED JAYCO AS WELL AS WENT TO THE LOCAL DEALER AND WAS MOCKED. I WAS TOLD THAT I SHOULD KNOW BETTER TO BELIEVE A ALLEDGED DEFECT SHOWN ON THE INTERNET IS REAL. THIS IS A POTENTIALLY LIFE THREATENING SITUATION THAT JAYCO IS MOCKING

HEARD LOUD BANGING NOISE AND A STEEL PLATE BEHIND DUAL PASSENGER SIDE REAR TIRE CAME OFF. *BF UPDATED 10/17/2017*JS

TL* THE CONTACT OWNS A 2017 JAYCO ALANTE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY VEERED FROM LEFT TO RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT AND THE STEERING NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 720. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, A METAL PIECE DETACHED FROM THE REAR PASSENGER SIDE THE VEHICLE. A LOCAL DEALER WAS NOT CONTACTED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 11/06/17*LJ *BF CONSUMER STATED STILL NOT REPAIRED. VIN IS NOT VALID UPDATED 7/17/18*JB *TR

TL* THE CONTACT OWNS A 2016 JAYCO ALANTE CLASS A 31L RV. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (HAYLETT AUTO AND RV IN GOLDWATER, MI, 517-278-5196) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPRESENTATIVE, JAKE, STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

TL* THE CONTACT OWNS A 2014 JAYCO WHITE HAWK EQUIPPED WITH TOWMAX STR POWER KING TOWMAX (NA) TIRES, SIZE: ST225/75R15. WHILE DRIVING 60 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT STATED THAT THE TIRE TREAD COMPLETELY SEPARATED FROM THE TIRE AND EXPOSED THE CROSSMEMBER OF THE TIRE. THE CONTACT PULLED THE VEHICLE OVER TO THE RIGHT SIDE OF THE ROAD AND DIALED ROADSIDE ASSISTANCE TO HAVE THE TIRE REPLACED WITH THE SPARE TIRE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14T015000 (TIRES) DIRECTLY APPLIED TO THE VEHICLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

WHILE PARKED, OUR GRAY WATER TANK BECAME FULL, BUT BEFORE WE COULD GET A CHANCE TO EMPTY IT, THE ENTIRE TANK BROKE FREE FROM THE CAMPER AND FELL TO THE GROUND. THIS HAPPENED JUST HOURS AFTER COMPLETING A 5 HOUR DRIVE ACROSS STATE WITH THE CAMPER. HAD IT BROKEN FREE WHILE ON THE ROAD, IT COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. UPON CONTACTING THEM, JAYCO REFUSED TO COVER ANY PORTION OF REPAIRS, DUE TO BEING OUT OF WARRANTY AND REFUSED TO ACKNOWLEDGE THE POTENTIAL SAFETY HAZARD THIS COULD HAVE BEEN, OR THAT THE TANK FALLING OFF SHOULD NOT HAPPEN UNDER NORMAL CIRCUMSTANCES. INTERNET RESEARCH LED US TO ANOTHER OWNER OF THE SAME MAKE/MODEL/YEAR CAMPER WITH THE SAME ISSUE. HIS WAS UNDER WARRANTY AND THE SERVICE MANAGER REFUSED TO REATTACH THE SAME TANK, CITING A SAFETY ISSUE, AND GOT A NEW TANK APPROVED BY JAYCO BECAUSE THE ORIGINAL TANK (ACCORDING TO THE POST) " ISN'T HOLDING ITS PRE MOLDED FORM AND AS A RESULT DEFORMS AS IT FILLS UP. THIS DEFORMATION ALLOWS IT TO SLIP OUT OF THE L-BRACKETS THAT HOLD IT UP". HERE IS THE LINK TO THAT POST HTTP://WWW.JAYCOOWNERS.COM/FORUMS/F41/2013-JAYFLIGHT-SWIFT-267BHS-PROBLEM-DESIGN-FLAW-15395.HTML

TL* THE CONTACT OWNS A 2016 JAYCO PRECEPT 34 WITH A 2015 FORD F53 CHASSIS. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY STEERED LEFT AND RIGHT. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE, BUT THE VEHICLE STILL VEERED LEFT AND RIGHT WITHOUT WARNING. THE CONTACT CALLED THE JAYCO MANUFACTURER AT (574) 825-5861 AND WAS INFORMED THAT IT WAS A FORD ISSUE. THE CONTACT WAS ADVISED TO TAKE THE RECREATIONAL VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151), BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS THEN TAKEN TO REDLANDS TRUCK AND RV PERFORMANCE CENTER (510 AMIGOS DR, REDLANDS, CA 92373 (909) 792-0314) WHERE AN ALIGNMENT WAS COMPLETED AND A SAFE-T PLUS STEERING CONTROL UNIT WAS INSTALLED ALONG WITH A REAR TRAC BAR TO STOP THE VEERING FROM LEFT TO RIGHT. THE CONTACT WAS REIMBURSED FOR THE ALIGNMENT BY THE JAYCO MANUFACTURER. THE CONTACT STATED THAT THE FAILURE PERSISTED, BUT WAS NOT AS BAD. THE FOLLOWING YEAR, THE ISSUE RECURRED WHILE DRIVING 65 MPH. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.