JAYCO Complaints

TL* THE CONTACT OWNS A 2008 JAYCO FEATHER LIGHT TRAILER. THE CONTACT STATED THAT THE TRAILER WAS VERY LOW AND THERE WAS NO CLEARANCE ON ANY OF THE TIRES. THE CONTACT WAS CONCERNED SINCE THERE SHOULD BE A 4 INCH CLEARANCE. THE CONTACT SPOKE WITH THE MANUFACTURER OF THE TRAILER AND WAS TOLD TO SPEAK WITH DEXTER, WHICH IS THE COMPANY THAT MANUFACTURED THE AXLE. THE CONTACT WAS CONCERNED ABOUT THE TIRES BLOWING OUT BECAUSE OF THE LACK OF CLEARANCE.

TL* THE CONTACT OWNS A 2009 JAYCO GREYHAWK RV MOTOR HOME. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING SEVERAL RECURRING FAILURES. TWO TRANSFER SWITCHES, TWO INVERTERS, THREE AIR CONDITIONER LINES, THE BATTERY, TWO ENTERTAINMENT UNITS AND TWO SOLENOIDS WERE ALL REPLACED BY FIVE DIFFERENT AUTHORIZED DEALERS. THE CONTACT STATED THAT EACH REPLACEMENT PART FAILED APPROXIMATELY ONE MONTH AFTER BEING INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE WARRANTY WOULD SOON EXPIRE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 39,112.

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

DURO TIRES 5.30-12 BOUGHT JAYCO TRAILER 2009 TIRES CRACKING. JAYCO IS GOING TO REPLACE TIRES. *TR

TL*THE CONTACT OWNS A 2006 JAYCO TALON RECON CAMPER. THE CONTACT STATED THE SHOCK BROKE ON THE REAR AXLE AND PUNCTURED THE REAR TIRES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THE FRONT AND REAR SHOCKS FOR THIS VEHICLE, BUT IT WAS NOT UNDER RECALL.

2007 JAYCO GREYHAWK 33DS THERE IS EVIDENCE OF AN ELECTRICAL FIRE IN THE TRANSFER SWITCH FOR THE MAIN CABIN THAT DAMAGED THE TRANSFER SWITCH, LEFT RESIDUE AND CAUSED AN ELECTRICAL SERVICE FAILURE TO THE FRONT OF THE CABIN WHILE OPERATING ON THE ON-BOARD GENERATOR. THIS OCCURRED OVER A PERIOD OF TWO YEARS UNTIL A TOTAL FAILURE CEASED OPERATIONS. THE TRANSFER SWITCH WAS ULTIMATELY REPLACED BY A SERVICE DEALER AND THE FAILED UNIT IS IN MY POSSESSION. THE SERVICE TECHNICIAN AT THE DEALER INDICATED THAT IT WAS MOST LIKELY AN ISSUE WITH ONE OF THE SET SCREWS THAT HAD NOT BEEN SECURED PROPERLY DURING MANUFACTURE. I HAVE CONTACTED JAYCO FOR REIMBURSEMENT AS OF TODAY. MY CONCERN IS THAT THIS FIRE WOULD HAVE OBVIOUSLY OCCURRED WHILE THE UNIT WAS OCCUPIED. I FEEL THAT I AM FORTUNATE THAT A MORE SERIOUS EVENT HAD NOT OCCURRED AND THAT THE REMAINDER OF THE RV IS STILL INTACT. I CAN PROVIDE PHOTOS AND THE PHYSICAL UNIT IF REQUIRED. *TR

FAILURE RELATES TO SAFETY RECALL 51101-C, WORKHORSE CHASIS AND BOSCH BRAKES CALIPERS. OUR VEHICLE IS HAVING THE TYPE OF PROBLEMS INDICATED IN THE RECALL NOTICE, THE BRAKES ARE SEIZING UP AND THE ANTI LOCK BRAKE LIGHT IS ON. MY MAIN CONCERN IS GETTING THE VEHICLE TO A REPAIR SHOP. WORKHORSE IN A PHONE CONVERSATION TOLD ME TO DRIVE THE VEHICLE UNTIL IT WILL NOT MORE ANY MORE AND THEN CALL THEM FOR ASSISTANCE. THE REPAIR SHOP IS APPROX. 25 MILES FROM THE LOCATION OF THE VEHICLE. THIS IS THE SECOND TIME WE HAVE HAD THIS SAME FAILURE, THE FIRST TIME BEING 3 YEARS AGO. AT THAT TIME THE BRAKES FAILED ENTIRELY WHILE ON ROUTE 75 IN MARIETTA, GA. FORTUNATELY WE WERE ABLE TO AVOID A ACCIDENT. THIS IS A 22 THOUSAND POUND VEHICLE AND THE THOUGHT OF TRYING TO DRIVE IT AGAIN WITH DEFECTIVE BRAKES DOES NOT SEEM TO BE REASONABLE. I FEEL THAT IF THE VEHICLE IS SHOWING THE SYMPTOMS WHICH CAUSED THE RECALL THE COMPANY SHOULD BE RESPONSIBLE FOR THE SAFE DELIVERY OF THE VEHICLE TO THE REPAIR FACILITY. MY OTHER CONCERN RELATES TO THE SCOPE OF THE RECALL, THEY TOLD ME IT WAS LIMITED TO THE CALIPERS WHICH WERE LOCKING UP. AS THE ALB LIGHT IS ON AND WILL NOT GO OFF WE HAVE OBVIOUSLY DAMAGED THE SENSORS RELATED TO THAT FUNCTION. ALSO, IF WE DRIVE THE VEHICLE AS SUGGESTED THERE WILL PROBABLY BE OTHER DAMAGE DUE TO EXCESSIVE HEAT. ANY HELP OR SUGGESTIONS YOU MAY HAVE WOULD BE APPRECIATED. THANK YOU. *TR

WHILE TRAVELING DOWNHILL, OVERDRIVE OFF, JAKE BRAKE ON, BRAKE APPLIED, WHEN TRANSMISSION DOWNSHIFTED, HEARD LOUD BANG AND SAW BLACK PIECES BOUNCE OFF THE ROAD AND UP PAST DRIVER'S WINDOW. STOPPED VEHICLE AND FOUND HOLES IN FAN SHROUD, COOLANT DRAINING ON ROAD, HOLE IN FIBERGLASS HOOD, AND BLACK PLASTIC OBJECT LODGE INTO WIRE BUNDLE ON RIGHT SIDE. VEHICLE TOWED TO REPAIR SHOP WHERE FAN WAS FOUND TO HAVE SHED PLASTIC OUTER RING AND TOP SECTIONS OF BLADES. PLASTIC PIECES WERE SCATTERED THROUGHOUT THE ENGINE COMPARTMENT AND EMBEDDED IN RADIATOR, MULTIPLE HOLES IN FAN SHROUD, HALF DOLLAR SIZE HOLE AND HAND SIZE WEB OF FRACTURES IN THE HOOD FIBERGLASS. REPAIRS TO DATE INCLUDE REPLACEMENT OF RADIATOR, FAN AND FAN SHROUD, A RADIATOR HOSE, WIRES INSPECTED AND REPAIRED, THE HOOD IS STILL IN DISPUTE. GM HAS PAID FOR PARTS BUT INSISTS I PAY THE LABOR. I SUSPECT THE FAN WAS DEFECTIVE AND/OR THE JAKE BRAKE SYSTEM/TRANSMISSION DOWNSHIFTED IMPROPERLY CAUSING THE FAN TO OVERSPEED AND DISINTEGRATE. I READ THE PREVIOUS POSTED INCIDENT FROM MAY 2009 AND RECOGNIZE THIS IS A RELATED EVENT. GM MECHANICS HAVE TOLD ME THIS HAS HAPPENED PREVIOUSLY BUT IT IS RARE. WHILE THIS MAYBE THE CASE THE POTENTIAL FOR SERIOUS DAMAGE/DEATH AND/OR PROPERTY DAMAGE IS HIGH CONSIDERING THE PENETRATION OF METALS, FIBERGLASS AND HOSES IF ONE OF THE PROJECTILES RELEASED HAD HIT A BRAKE LINE. REPAIR SHOP KEPT PARTS. *TR

FORMALDEHYDE LEVEL EXCEEDS THE MRL OF 0.04PPM; FORMALDEHYDE LEVEL WITHIN TRAILERS INTERIOR REGISTERS 0.12. *TR

TL* THE CONTACT OWNS A 2000 JAYCO EAGLE TRAILER. THE VEHICLE WAS EQUIPPED WITH GOOD RIDE TIRES, TIRE SIZE ST225/75R15. THE CONTACT STATED THERE WAS NO TIRE LINE NAME AFFIXED TO THE TIRE. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS AN EXCESSIVE VIBRATION. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DETECTED THE FRONT DRIVER SIDE TIRE EXHIBITED TREAD SEPARATION AND BELT BREAKAGE. THE TIRE WAS REPLACED WITH THE SPARE TIRE. A WEEK LATER, THE CONTACT DETECTED THE FRONT PASSENGER'S SIDE TIRE EXHIBITED THE IDENTICAL DEFECTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP AND BOTH TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 6,000. UPDATED 11/11/10 *BF UPDATED 11/18/10