JAYCO Complaints

WHILE TOWING THE CAMPER, WE EXPERIENCED MULTIPLE CATASTROPHIC TIRE BLOWOUTS (INCLUDING 2 ON THE SAME DAY, TIRES WERE ALL NEW) DUE TO THE AXLES BEING OUT OF ALIGNMENT. TIRE BLOWOUTS CAUSED DAMAGE TO OUR CAMPER AND HIT VEHICLES TRAVELING BEHIND US ON THE ROAD. UPON ARRIVING AT OUR DESTINATION, WE HAD THE CAMPER INSPECTED AND FOUND THAT THE FRAME HAD FAILED. THE FRAME UNDER THE CAMPER WAS BENT AND WAS NOT ATTACHED TO THE BODY OF THE CAMPER IN MULTIPLE PLACES. AS A RESULT, THE FRONT OF THE CAMPER SUSTAINED TWO LARGE HOLES WHERE THE FIBERGLASS STRUCTURE PULLED AWAY FROM THE FRAME. ON THE INTERIOR, CABINETS AND OTHER STRUCTURES PULLED AWAY FROM THE WALLS AND THE FLOOR SAGGED. BOTH AXLES WERE PUSHED OUT OF ALIGNMENT, CAUSING THE TIRES TO BLOW OUT. THE CAMPER WAS IN EXTREME DANGER OF THE ACTUAL BODY COMING OFF OF THE FRAME WHILE ON THE ROAD. IT WAS NOT SAFE TO DRIVE. THE MANUFACTURER (JAYCO) CLAIMS THAT THE AXEL/FRAME MANUFACTURER IS RESPONSIBLE FOR THE MANUFACTURING DEFECT AND DENIES ANY RESPONSIBILITY AND REFUSES TO INSPECT OR COVER THE DAMAGES. *TR

WHILE CAMPING IN A CAMPSITE AND CONNECTED TO SHORE POWER THE IOTA 50 AMP AUTOMATIC TRANSFER SWITCH (ATS) SHORTED AND CAUGHT FIRE. THERE WAS SMOKE IN THE CABIN AND FLAMES COMING FROM THE ATS WHICH EXTINGUISHED THEMSELVES BEFORE THE FIRE EXTINGUISHER COULD BE RETRIEVED FROM THE FRONT OF THE CABIN. *JS THE RESULTING DAMAGE BESIDES THE ATS ALSO INCLUDED MAINLINE WIRING TO THE SHORE POWER CONNECTION AND THE MAIN CIRCUIT PANEL. COSTS OF REPAIR EXCEEDED $1,000. THIS THE SECOND TIME A FIRE HAS OCCURRED ON AN IOTA 50 AMP ATS IN THIS PARTICULAR VEHICLE PREVIOUSLY BEING REPORTED IN OCT 2010. THE PLACEMENT OF THE UNIT IS DIRECTLY UNDERNEATH A WARDROBE IN THE BEDROOM AND WITHIN INCHES OF THE BOTTOM DRAWER. THIS IS AN EXTREMELY DANGEROUS SITUATION AND A PRODUCT THAT HAS AN OBVIOUS HISTORY OF SHORTS AND FIRES. WE WERE FORTUNATE THAT SERIOUS INJURIES WERE AVOIDED. *JS

THIS UNIT IS EQUIPPED WITH DEXTER AXLES AND IS A NEW UNIT. IT WAS DETERMINED THIS WEEK AFTER 2 ATTEMPTS OF REPORTING INCIDENTS TO LOCAL RV DEALERSHIP THAT ALL FOUR GREASE SEALS FAILED CAUSING LOSS OF BRAKES. FIRST INCIDENT OCCURRED ON NYS THRUWAY TRAVELING @ 60 MPH DURING SUMMER OF 2011. A SUDDEN STOP WAS NEEDED AND THERE WAS NO BRAKING FROM THE TRAILER. TOW VEHICLE IS A 08 CHEVY 2500HD. I WAS ABLE TO AVOID COLLISION WITH NUMEROUS OTHER VEHICLES STOPPED ON THRUWAY DUE TO SHOULDER LANE AVAILABLE. OTHERWISE, THERE WOULD HAVE BEEN A COLLISION AND LOSS OF LIFE. 2ND INCIDENT OCCURRED ON 4/29/12 WHEN GOING DOWN A SMALL HILL. TRAILER BRAKE CONTROLLER SHOWED POWER TO BRAKES, HOWEVER, WHEN FULLY ENGAGED, THERE WAS NO BRAKES FROM TRAILER CAUSING BOTH TOW VEHICLE AND TRAILER TO GO THROUGH A RED LIGHT AND INTO INTERSECTION. LOCAL DEALER HAS STATED THEY HAVE NOT SEEN A GREASE SEAL FAILURE LIKE THIS IN ALL 4 DRUMS AT ONCE CAUSING COMPLETE LOSS OF BRAKING. JAYCO IS COVERING REPAIR UNDER WARRANTY, HOWEVER, WHERE IS REASSURANCE THIS DOES NOT OCCUR AGAIN?? *TR

BUBBLE BLISTER ABOUT 3 INCHES LONG ON SIDEWALL OF TIRE. JUST NOTICED ON PRE INSPECTION. TIRE WILL HAVE TO BE REPLACED AS I CANNOT AFFORD TO HAVE A BLOW OUT ON MY TRAILER. *TR

TL* THE CONTACT OWNS A 2010 JAYCO GRAYHAWK CLASS C RV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V494000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE REPAIR BECAUSE THE NEAREST AUTHORIZED DEALER TO THE CONTACT WAS OVER ONE HOUR AWAY. THE MANUFACTURER OFFERED TO PAY A LOCAL REPAIR SHOP TO REPAIR THE VEHICLE, BUT THEY COULD NOT AGREE ON A PRICE TO REMEDY THE VEHICLE. THE MANUFACTURER WOULD NOT REIMBURSE THE CONTACT FOR THE REPAIRS IF HE WERE TO PAY A LOCAL REPAIR SHOP TO HAVE THE RECALL REPAIR PERFORMED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 8000.

TL* THE CONTACT OWNS A 2005 JAYCO FIFTH WHEEL TRAILER. THE CONTACT NOTICED A CRACK IN THE FRAME. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

OCTOBER 26, 2011 APPROXIMATELY 4PM SPARE TIRE ON A 2009 YEAR JAYCO JAYFLIGHT G2 EXPLODED, DESTROYING TIRE COVER. HAD CHECKED PRESSURE BEFOE A TRIP OCTOBER 8, 2011 PRESSURE WAS 60 POUNDS, TIRE WAS A GOODYEAR MARTHON ST 225/75R15 DOT CODE OHHH MLHR MADE IN CHINA. I CALL DEALER WHERE I BOUGHT NEW CAMPER AND THEY NEVER HEARD ANYTHING LIKE THIS AND I CALLED JAYCE WAITING FOR A RETURN CALL.(NOTE ON VEHICLE MODEL DID NOT HAVE A CHOICE FOR JAYFLIGHT G2 AND COULD NOT ENTER INFO SO I SELECTED FEATHER SOMETHING!). *TT

TL* THE CONTACT OWNS A 2010 JAYCO DESIGNER TRAILER EQUIPPED WITH GOODYEAR MARATHON ST TIRES, SIZE: ST 235/80R16 LOAD RANGE E, DOT NUMBER: 0HUN1LHR. THE CONTACT STATED THAT THE TREAD ON THE REAR DRIVER SIDE TIRE SEPARATED, CAUSING THE TIRE TO BECOME FLAT. THE TIRE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT WERE IN THE PROCESS OF DISCUSSING POSSIBLE ASSISTANCE WITH THE DEFECT. THE FAILURE AND CURRENT MILEAGE WAS 8,000.

ON SEPTEMBER 4 NIGHT A SERIOUS ELECTRICAL FIRE BROKE OUT INSIDE OUR NEW 2011 JAYCO 31SS. IT BURNED THROUGH THE AUTOMATIC TRANSFER SWITCH CONNECTORS, WIRING AND PLASTIC BOX. THE AUTOMATIC TRANSFER SWITCH AND TWO OTHER ELECTRONIC BOXES ARE UNDER THE BED AND THE FIRE COULD HAVE CAUSED SUBSTANTIAL BODILY DAMAGE AND/OR DEATHS. *KB ...UPDATED 08-03-12 *BF UPDATED 08/09/2012 *JS

PULLING PALOMINO 25 FOOT TANDEM AXLE TRAVEL TRAILER ON COLORADO STATE HIGHWAY 160 NEAR ALAMOSA AT ABOUT 2PM WITH OUTDOOR TEMPS AROUND 95 DEGREES F. TIRE PRESSURE CHECKED NIGHT BEFORE TO BE AT 50 PSI COLD. HIGHWAY NEAR THE AREA WAS NEAR FLAT BLACKTOP IN GOOD CONDITION. I WAS TRAVELING AT ABOUT 55 MILES PER HOUR. THERE WERE FEW CURVES IN THE ROAD AND LITTLE BRAKING LEADING UP TO THE FAILURE. I DID NOT SEE ANYTHING IN THE ROAD LEADING TO THE PROBLEM. I FELT A VIRBRATION AND SAW THE TIRE PARTS FLYING IN THE AIR IN THE REAR VIEW MIRROR. THE TIRE WAS COMPLETELY SHREDDED. THERE WAS DAMAGE TO THE TRAILER WHEEL WELL AND WHEEL WELL TRIM. ALL 4 TIRES ON THE TRAILER WHERE CARLISLE RADIAL TRAIL SIZE ST175/80R13. SIDEWALL READS DOT 3E JU. APPROXIMATE AGE OF TIRE WAS 3 YEARS OLD WITH APPROXIMATE MILEAGE OF 4000 MILES AT FAILURE. THERE WAS NO APPARENT TREADWARE. TIRE WAS INSPECTED BY MICHIGAN DISCOUNT TIRE STORE AND BALANCED 2 WEEKS PRIOR TO THE FAILURE. TWO OTHER TIRES HAD EXCESS CRACKING AND WHERE REPLACED BY THE DEALER. TOTAL TRAILER WEIGHT APPROXIMATELY 5000 POUNDS. THE FAILED TIRE WAS REPLACED AT DISCOUNT TIRE IN PUEBLO COLORADO AT FULL COST TO ME. I DID NOT KEEP THE FAILED TIRE. NOTE THE MANUFACTURE MODEL IS PALOMINO BY VANGAURD INDUSTRIES OF MICHIGAN. (MANUFACTURER WAS NOT AVAILABLE ON YOUR PICK LIST). *KB