JAYCO Complaints

TL* THE CONTACT OWNS A 2011 JAYCO GREYHAWK CLASS C MOTOR HOME EQUIPPED WITH A SET OF MICHELIN LTX M/S TIRES, SIZE: LT225/75 R16. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) IN MID JANUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE TIRES REPLACED BUT THE DEALER STATED THAT THE TIRES WERE UNAVAILABLE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

DRAINING MY BLACK WATER TANK, AND CONNECTED A HOSE TO TANK FRESH WATER SCRUBBER. WATER STARTED RUNNING ONTO GROUND FROM UNDERNEATH UNIT. SHUT OFF WATER, AND FOUND A HIDDEN IN LINE CHECK VALVE MODEL 571 FROM B AND B MFG HAD MALFUNCTIONED, ALLOWING WATER TO FLOOD THE FURNACE/WATERHEATER COMPARTMENT, BEDROOM FLOOR, AND OTHER AREAS. FURNACE IS 12V, BUT WH IS DUAL GAS/110V, THUS HAD THE WH BEEN OPERATING ON 110, AND WATER GOT TO THE ELECT WIRES, MY WIFE, WHO WAS WALKING BAREFOOTED IN BR, COULD HAVE BEEN HURT. B AND B REQUIRES THE MFG TO PLACE THEIR WARNING TAG AT INLET AND NOT ENCLOSE THE VALVE IN A HIDDEN AREA, FOR IT CAN " VENT WATER DURING NORMAL FUNCTIONING." NEITHER OF THESE INSTRUCTIONS FROM B AND B OCCURRED ON MY UNIT. I HAVE BLOGGED WITH OTHERS ON THIS ISSUE, AND HAVE FOUND THE SAME VALVE PROBLEM, DATEING BACK TO 2010, ON BOTH JAYCO AND OTHER MFGS. I'AM THE SECOND OWNER, SO WARRANTY DOES NOT APPLY. JAYCO CORPORATE SERVICE PEOPLE SAID THEY WERE SORRY ABOUT THE ABSENT TAG, AND TO JUST DO AWAY WITH THE VALVE. WHAT ABOUT THE HUNDREDS OF OTHER OWNERS WITH THIS SAME VALVE? LIKE ME, THE PROBLEM IS FOUND, WITH OUT ANY WARNING, *TR ## VIN PASSED ## JAYCO EAGLE SERIES 298RLS ##

TL* THE CONTACT OWNS A 2009 JAYCO EAGLE FIFTH WHEEL. THE CONTACT STATED HE HAD SMELLED A BURNING ODOR. THE AUTOMATIC TRANSFER SWITCH BOX HAD CAUGHT ON FIRE AND BURNED THROUGH THE BOX COVER. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE COVER OF THE AUTOMATIC TRANSFER SWITCH BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

GROSS AND HITCH WEIGHT OF TRAVEL TRAILER/TOWING SAFETY. THE CONSUMER AND HIS WIFE HAD DIFFICULTY TOWING THE TRAILER, ESPECIALLY WHEN IT WAS WINDY OR WHEN A LARGE TRUCK WAS PASSING. THE CONSUMER TOOK THE TRAILER TO BE WEIGHED, AND IT WAS DISCOVERED THE WEIGHT ON THE TRAILER EXCEEDED THE AMOUNT THAT WAS ADVERTISED BOTH IN THE BROCHURE AND ON THE STICKER ON TRAILER. THE CONSUMER STATED THAT TRAILER WAS UNSAFE TO TOW BEHIND A VEHICLE. PRIOR TO PURCHASING THE TRAILER, THE CONSUMER SHOWED THE SALESPERSON THE TOWING CAPACITY INFORMATION FOR THEIR VEHICLE. THE DOCUMENTATION PROVIDED TO THE CONSUMER STATED THE HITCH WEIGHT FOR THE TRAILER WAS 780 POUNDS. BASED ON THAT INFORMATION, THE SALESPERSON AT THE DEALER ADVISED THE CONSUMER THE TRAILER WAS WITHIN WEIGHT THAT COULD SAFELY TOW THE VEHICLE. THE CONSUMER BELIEVED THE DOCUMENTATION PROVIDED TO HIM, BY THE DEALERSHIP FRAUDULENTLY MISREPRESENTED THE WEIGHT OF THE TRAILER. ...UPDATED 11-06-13 *BF

NEVER NOTIFIED OF RECALL-- (ELECTRICAL FIRE) OF TRANSFER SWITCH --(IOTA---ITS-50R). *TR

2011 JAYCO MELBOURNE. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM MALFUNCTION RECALL NOTICE. *SMD THE CONSUMER STATED THE MAIN CIRCUIT BREAKER TRIPPED WHEN THE CAMPER WAS CONNECTED A POWER SOURCE. THE OUTLET AT THE PARK WAS CHECKED AND NO PROBLEM WAS FOUND. THE CONSUMER USED HIS GENERATOR, AND WAS ABLE TO SWITCH THE 30 AMP TO ON THE NEXT DAY. A MONTH LATER, THE CONSUMER STOPPED TO AN RV PARK, AND WAS UNABLE TO RECEIVE 30 AMP ELECTRICITY. THE PARK MANAGER CHECKED THE POWER SOURCE AND FOUND NO PROBLEM WITH THE OUTLET. WHEN THE CONSUMER ARRIVED AT HIS SON'S HOUSE, HE CONNECTED THE CAMPER TO THE 30 AMP OUTLET NEWLY INSTALLED BY A CERTIFIED ELECTRICIAN, WHEN SUDDENLY HE SMELLED SMOKE INSIDE THE CAMPER. THE ELECTRICIAN PULLED THE PANEL LOCATED UNDER THE BED AND FOUND THE ELECTRICAL BOX HOUSING THE TRANSFER SWITCH AND THE CONNECTION BAR MELTED. THE CONSUMER CONTACTED THE MANUFACTURER AND REPORTED THE PROBLEM. THEY REPEATEDLY FAILED TO RETURN HIS CALLS. THE CONSUMER PURCHASED A REPLACEMENT TRANSFER SWITCH, AND TOOK THE RV TO A REPAIR SHOP. THE MANUFACTURER PAID FOR THE LABOR ONLY. JAYCO INFORMED THE CONSUMER HIS RV WAS NOT PART OF THE RECALL, AND HE WOULD NOT BE REIMBURSED FOR THE PART, AND THEY PAID FOR THE LABOR AS A GOOD WILL GESTURE.

TL* THE CONTACT OWNS A 2009 JAYCO OCTANE TRAILER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, HE SMELLED A STRONG BURNING RUBBER ODOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED DAMAGES WITHIN THE LEE SPRING AND INNER FENDER WELL. THE VEHICLE RESUMED IN OPERATION CAUTIOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE WAS NO MILEAGE.

TL* THE CONTACT OWNS A 2008 JAYCO DESIGNER. THE CONTACT STATED THAT THE IOTA TRANSFER SWITCH BURNED. THE CONTACT WAS ABLE TO DISCONNECT THE SWITCH BEFORE IT BURNED DOWN, BUT THE CONTACT DID LOOSE ALL POWER IN THE TRAILER. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA RECALL CAMPAIGN ID NUMBER:12V347000(ELECTRICAL SYSTEM), BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE AND THE CURRENT MILEAGES WERE 300. *TR

REAR INSIDE DUAL TIRE (DRIVER SIDE) SUFFERED TREAD SEPARATION. APPROXIMATELY 500 MILES LATER THE PASSENGER INSIDE DUAL ALSO HAD COMPLETE TREAD SEPARATION. 1ST FAILURE DAMAGED RV WATER LINE, MUD FLAPS. 2ND FAILURE CAUSED LOSS OF WHEEL COVER. ALL REAR TIRES AND FRONT (ALL SAME BRAND) HAVE BEEN REPLACED. TWO FAILURES IS NOT A COINCIDENCE. THERE IS AN EXISTING RECALL BY BF GOODRICH FOR CERTAIN SIZES OF TIRES. MINE ARE NOT COVERED DUE TO SIZE. MY FAILURE TYPE IS AS DESCRIBED IN RECALL. SAME RUBBER COMPOUND AND MANUFACTURING PROCESS. VEHICLE IS A JAYCO MELBOURN 31 FEET IN LENGTH. 1ST TIRE HAS BEEN SENT OFF PER INSTRUCTIONS FROM STATE FARM. SECOND TIRE WILL BE PRESENTED TO LOCAL DEALER. FRONT DRIVERS SIDE TIRE (SAME BRAND AND TYPE) BUT 1 YEAR NEWER SHOWING SIDE AND TREAD CRACKING. REMOVED BOTH FRONT TIRES DUE TO CONCERN FOR FRONT TIRE FAILURE AND LOSS OF CONTROL. REAR DRIVER DUALS (FIRST BLOWOUT) WERE REPLACED WITH SAME BRAND, STYLE AND DOT NUMBER SHOWS 2011 MANUFACTURE DATE. ALL TIRES WITHIN MANUFACTURE DATE RECALL PERIOD. THE RECALL SHOULD COVER THE ENTIRE SIZE LINE OF THE STATE BRAND AND TYPE. *TR

TL* THE CONTACT OWNS A 2009 JAYCO GREY HAWK MOTOR HOME. THE CONTACT STATED THAT THE REAR BUMPER FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO INSPECTED THE BUMPER AND NOTICED THAT THE BRACKET WELDING THAT HELD THE BUMPER BROKE WAS LOOSE. THE MECHANIC REPAIRED THE BUMPER AND ADVISED THE CONTACT THAT THE BUMPER WAS NOT STRONG ENOUGH TO HOLD THE WEIGHT OF THE SPARE TIRE. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 3,400.