JAYCO Complaints
View complaints related to JAYCO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 JAYCO JAY FLIGHT- SELAH, WA
ATWOOD PROPANE RANGE HAS A MALFUNCTIONING OVEN PILOT LIGHT AND GOES OUT WHEN IN USE. I HAVE REPLACED THE PILOT LIGHT ASSY AT ATWOOD'S SUGGESTION AND IT DOES NOT MAKE A DIFFERENCE. I AM HESITANT TO USE THE RANGE FOR SAFETY CONSIDERATIONS. I NOTE THERE WAS A RECALL SHORTLY AFTER MY OVEN WAS BUILT ON 05 27 2010 AND AM THINKING THE ORIGINAL RECALL MAY NOT HAVE BEEN COMPLETE. *JS
Source: NHTSA WEB SITE -
2007 JAYCO EAGLE- ASHBORO, NC
TL* THE CONTACT OWNS A 2007 JAYCO EAGLE RECREATIONAL TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V585000 (LATCHES/LOCKS/LINKAGES), BUT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 JAYCO JAY FEATHER ULTRA LITE- PRINCE RUPERT, WA
WE RECEIVED A RECALL NOTICE FROM FASTEC INDUSTRIAL ON THE LOCKS FOR OUR CAMPING TRAILER. WE APPLIED FOR REPLACEMENT PARTS AS INSTRUCTED IN THE NOTICE. 90 DAYS LATER WE HAVEN'T RECEIVED THE REPLACEMENT OR ANY FURTHER COMMUNICATION AFTER REPEATED ATTEMPTS. *TR
Source: NHTSA WEB SITE -
2008 JAYCO TOWABLE TRAILER- LOCUST FORK, AL
TL* THE CONTACT OWNS A 2008 JAYCO TOWABLE TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V585000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED THE CONTACT THAT A PART WOULD BE SENT OUT TO INITIATE THE RECALL REPAIRS. THE CONTACT STATED THE PART WOULD NOT BECOME AVAILABLE FOR 7 MONTHS. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JAYCO JAY SERIES- PASADNA , CA
TL* THE CONTACT OWNS A MICHELIN LTX M/S LT225/75R16 115/112R LRE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE ISSUE. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 JAYCO RECON ZX- LEXINGTON, SC
TL* THE CONTACT OWNS A 2011 JAYCO RECON FIFTH WHEEL. THE STATED WHILE PARKED, A STRONG BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE CONTACT NOTICED THAT THE TRANSFER SWITCH OVERHEATED AND MELTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS NOT AVAILABLE. .
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 JAYCO GREYHAWK CLASS C- ALBUQUERQUE, NM
I AM EXPERIENCING ISSUES WITH CARBON MONOXIDE ENTERING THE INTERIOR OF THE MOTOR HOME WHEN THE GENERATOR IS USED TO PROVIDE ELECTRICAL POWER. THE VEHICLE HAS BEEN TAKEN TO THE AUTHORIZED DEALERSHIP ON THREE OR FOUR PRIOR VISITS (CAMPING WORLD IN ALBUQUERQUE, NEW MEXICO) AND THEY REPORTED THAT THERE IS NOT A PROBLEM. I LIVED IN THE VEHICLE FOR A PERIOD OF TWO MONTHS BETWEEN THE PERIOD OF FEBRUARY 4, 2014 THROUGH MARCH 28, 2014, AND I DISCOVERED THAT CARBON MONOXIDE IS ENTERING THE LIVING AREA OF THE VEHICLE WHILE THE GENERATOR IS OPERATING. THE MOST SIGNIFICANT TIME OF CARBON MONOXIDE ENTRY APPEARS TO BE WHEN THE TEMPERATURE IS BELOW 40 DEGREES AND BETWEEN 11:00 P.M. THROUGH 6:00 A.M. (MOUNTAIN DAYLIGHT TIME). CAMPING WORLD TESTING IS NOT BEING CONDUCTED UNDER SIMILAR OPERATING CONDITIONS (TIME AND TEMPERATURE) AND IS NOT USING ADDITIONAL CARBON MONOXIDE MONITORING EQUIPMENT TO TEST OR DETECT THE LEVELS OF CARBON MONOXIDE INSIDE THE VEHICLE AND THAT IS WHY THEIR TESTING DOES NOT SHOW THE PRESENCE OF CARBON MONOXIDE. I WAS TOLD THAT THEY HAVE RUN THE GENERATOR FOR LONG PERIODS OF TIME AND WAITED FOR THE CARBON MONOXIDE DETECTOR ALARM TO SOUND. WE HAVE BECOME ILL ON SEVERAL OCCASIONS WHILE USING THIS VEHICLE WITH THE GENERATOR RUNNING, SO I NO LONGER USE THE GENERATOR WHILE SLEEPING, AS THE CARBON MONOXIDE DETECTOR ALARM ACTIVATES. *TR
Source: NHTSA WEB SITE -
2007 JAYCO JAY FEATHER- HALE, MI
FASTEC INDUSTRIAL IS NOT COMPLYING WITH RECALL #13E039. THEY ARE TOTALLY UNRESPONSIVE BY PHONE AND EMAIL. *TR
Source: NHTSA WEB SITE -
2007 JAYCO JAY FEATHER- HALE, MI
TL* THE CONTACT OWNS A 2007 JAYCO JAY FEATHER TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V-585000 (LOCK SOLENOID) SEVERAL MONTHS PRIOR BUT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE DEALER AND MANUFACTURER COULD NOT BE CONTACTED. THE CONTACT HAD BEEN REPEATEDLY ATTEMPTING TO SECURE AN APPOINTMENT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT ABLE TO BE REACHED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 04-29-14 *BF THE CONSUMER STATED THE MANUFACTURER WAS NOT HONORING THE RECALL. UPDATED 05/15/14
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 JAYCO EAGLE- LAKEWOOD , CO
TL* THE CONTACT OWNS A 2013 EAGLE BOAT TRAILER. THE CONTACT STATED THAT THERE WERE MULTIPLE BRAKE FAILURES. THE BRAKE FLUID LEAKED FROM THE TRAILER. THE TRAILER WAS TAKEN TO A MECHANIC, WHO STATED THE COMPRESSOR WASHERS IN THE BRAKE CALIBERS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND ALREADY HAD REPLACED THE BOAT TRAILER HOWEVER, AGAIN REPLACEMENT BOAT TRAILER FORCES THE TRAILER TO BE OUT OF LEVEL 5 INCHES CAUSING WATER TO ACCUMULATE AND ADD EXCESSIVE WEIGHT TO THE TRAILER. THE CONTACT ALERTED THE MANUFACTURE ABOUT THE FAILURE HOWEVER HAD YET TO PROVIDE A SOLUTION FOR THE FAILURE. THE CONTACT FELT THE REASONABLE AMOUNT OF TIME FOR REPAIR HAD SURPASSED BEING THAT THE CONTACT HAD ALREADY WAITED 7 MONTHS FOR A REMEDY THE MANUFACTURE HAD FAILED TO PROVIDE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE