JAYCO Complaints

BLACK WATER HOLDING TANK FALLING OFF TRAILER. HOLDING HARDWARE BENT, RELEASING SUPPORT OF TANK ON UNDERBODY OF RV TRAILER. *TR

TL*THE CONTACT OWNS A NORCOLD REFRIGERATOR, MODEL N621. THE CONTACT NOTICED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE ALSO OBSERVED A YELLOW RESIDUE LEAKING FROM THE BACK OF THE REFRIGERATOR. THE NORCOLD CUSTOMER CENTER WAS NOTIFIED OF THE FAILURES. THE SERIAL NUMBER WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 02E019000 (EQUIPMENT:RECREATIONAL VEHICLE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE REFRIGERATOR HAS NOT BEEN REPAIRED. THE PART NUMBER WAS UNKNOWN. UPDATED 06/09/09 *BF 1999 JAYCO EAGLE. UPDATED 06/09/09.*JB

THIS COMPLAINT INVOLVES A 2004 JAYCO TRAVEL TRAILER. THE FRESHWATER TANK IS HELD IN PLACE UNDER THE TRAILER BY TWO METAL STRAPS AT EITHER END OF THE TANK. THESE STRAPS ARE THEN SCREWED INTO THE FLOORBOARDS BY SMALL SCREWS. IN JULY OF 2008 THIS SYSTEM FAILED AND THE TANK FELL TO THE GROUND. IT WAS REPAIRED BY A JAYCO DEALER. ON 4/ 20/09 THE SYSTEM AGAIN FAILED. LUCKILY, NEITHER TIME WERE WE ON THE HIGHWAY OR THE RESULTS COULD HAVE RESULTED IN FATALITIES. I WOULD LIKE JAYCO TO REPAIR ALL TRAVEL TRAILERS WITH THIS SYSTEM SO WE CAN ALL REMAIN SAFE. *TR

THE BATTERY RAN DOWN ON THE CHASSIS AND WAS RECHARGED. THE WARNING LIGHTS IN THE INSTRUMENT CLUSTER DID NOT COME ON, HOWEVER, THE ENGINE STARTED EASILY. TURNED THE ENGINE OFF RESTARTED IT SEVERAL TIMES BUT THE WARNING LIGHTS DID NOT COME ON. ALL OTHER LIGHTS CAME ON AND THE ILLUMINATION FOR THE INSTRUMENT CLUSTER WAS LIGHTED WHEN THE MAIN LIGHT SWITCH WAS TURNED ON BUT NO WARNING LIGHTS, OIL, GAS, TACH,SPEEDOMETER,BATTERY CONDITION, SEAT BELT WARNING, NOTHING. THE MOTOR HOME SAT FOR SEVERAL DAYS AND WHEN STARTED AGAIN THE WARNING LIGHT ALL CAME ON. PREPARED TO GO ON A TRIP WENT OUT TO START THE CAMPER NO WARNING LIGHTS. DROVE FROM ASHLAND TO DODGE CITY ALTERNATOR WAS NOT CHARGING THE BATTERY BUT WITH THE COACH GENERATOR ON THE BATTERY WAS CHARGED AT ABOUT 12.7 VOLTS. JUST OUTSIDE OF DODGE CITY THE LIGHTS CAME ON AND REMAINED ON FOR THE REST OF THE TRIP TO GARDEN AND THE BURTUS FORD DEALER WHO RAN TESTS AND FOUND NOTHING WRONG CHANGED A FUSE UNDER THE DASH. RETURNED TO ASHLAND WITH NO PROBLEM RETURN. THE PROBLEM WAS NOT FIXED. THE WARNING LIGHTS WOULD GO OFF AND ON FOR NO APPARENT REASON. SOMETIMES THEY WOULD STAY ON FOR THE WHOLE TRIP, OTHER TIMES THEY WOULD GO OUT AND STAY OUT. JAYCO WOULD NOT MAKE ANY EFFORT TO FIND THE PROBLEM SAYING IT WAS FORDS PROBLEM AND FORD DEALERS IN THE AREA COULD NOT SEEM TO FIND OUT WHAT WAS HAPPENING. I HAVE TRIED TO TRACE THE PROBLEM BUT TO KNOW AVAIL. IT WOULD SEEM THAT AN INSTRUMENT PANEL MICROPROCESSOR IS SOME HOW INVOLVED. I HAVE TRACED IT TO A POSSIBLE FUSE DIODE BUT CANNOT FIND A REPLACEMENT PART FOR IT. THE ONLY WAY I CAN GO ON A TRIP IS TO USE MY GSR A SPEEDOMETER AND RUN THE COACH GENERATOR TO KEEP THE BATTERY CHARGED. SO FAR THE HEADLIGHTS AND TURN SIGNALS CONTINUE TO WORK BUT THE HEADLIGHTS BLINK OF FOR A FEW MOMENTS AND MAKE IT VERY DIFFICULT TO DRIVE AT NIGHT. THERE HAVE BEEN SOME RECALLS ON THE WORKHORSE CHASSIS INVOLVING FAULTY MICROPROCESSORS AND I WONDER IF I HAVE MISSED A RECALL SOMEWHERE. *TR

TL*THE CONTACT OWNS A 2000 JAYCO JB KIWI. THE VEHICLE HAS GOODYEAR TIRES, SIZE FT/175/80D/R13. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED FOUR BLOW OUTS. THERE WERE VARIOUS TIRES ON THE VEHICLE. THE CONTACT LOOKED IN THE OWNER'S MANUAL AND IT STATED THAT THE TIRE REQUIREMENT SHOULD BE FT/175/80/R16 WITH A MAX LOAD OF 1,100. THE GROSS WEIGHT OF THE RV WAS 3,350. THE CONTACT WAS CONCERNED THAT THE LOAD SPECIFICATIONS OF THE TIRES WERE INADEQUATE FOR THE MAKE, WHICH INEVITABLY CAUSED A FAILURE. SHE TOOK THE RV TO THE DEALER AND THE TIRES WERE REPLACED. UPON INSPECTION, A TECHNICIAN STATED THAT THE VEHICLE NEEDED CLASS D TIRES; HOWEVER, RIMS WITH A THIRTEEN INCH DIAMETER ARE UNAVAILABLE IN CLASS D. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE UPDATED 03-04-09 *BFFAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. THE CONSUMER WISHED TO CANCEL THE COMPLAINT. UPDATED 03/05/09. *JB

TL*THE CONTACT OWNS A 2004 JAYCO DESIGNER FIFTH WHEEL TRAVEL TRAILER. THE VEHICLE HAS GOODYEAR MARATHON TIRES. THE CONTACT STATED THAT THE TREAD SEPARATED AND BLEW OUT THE SIDEWALL WHILE DRIVING 65 MPH. SHE HEARD A LOUD BOOM AND NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN; HOWEVER, THE STABILITY OF THE VEHICLE DID NOT CHANGE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 2,000.

TL*THE CONTACT OWNS A 2009 JAYCO EAGLE SL. THE CONTACT PURCHASED THE VEHICLE IN AUGUST OF 2008. THE FOLLOWING MONTH HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V402000 (STRUCTURE) AND IMMEDIATELY CALLED THE DEALER. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE PROPER REPAIRS. THE MANUFACTURER STATED THAT THE PARTS WERE BEING SHIPPED AND WOULD ARRIVE THE FOLLOWING WEEK. THE PARTS WERE NEVER RECEIVED SO THE CONTACT RETURNED TO THE DEALER. THEY WERE EXTREMELY COOPERATIVE, BUT STILL DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. AS OF SEPTEMBER 25, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 10/29/08. *JB

DEFECTIVE CARLISLE TIRES. 2000 JAYCO TRAILER CONSUMER STATES THAT FOUR NEW TIRES 225/75R15 EACH EXPLODED AT DIFFERENT TIMES DURING A LONG TRIP. *NJ THE TRAILER SUFFERED DAMAGED WHEN THE TIRES EXPLODED. THE CONSUMER STATED DURING THE TRIP, THERE WERE NO ROAD HAZARDS.*JB

A GOODYEAR MARATHON ST225/75R15 MANUFACTURED 3206 WAS REMOVED FROM THE SPARE TIRE MOUNT ON OUR 2007 JAYCO EAGLE TRAVEL TRAILER, GVWR 9500 LBS,AND WAS MOUNTED ON THE LEFT REAR POSITION DURING THE SECOND WEEK OF JULY 08. WHILE TOWING, WEIGHT OF TRAILER APPROXIMATELY 7500 LBS, ON I-5 OREGON AT 3:00 PM AT 55 MPH WE WERE SIGNALED BY THE DRIVER OF ANOTHER VEHICLE TO PULL OVER. WHEN WE DID HE ADVISED US THAT THE LEFT REAR TIRE HAD JUST CAME APART AND DAMAGED THE REAR OF THE TRAILER. TOTAL MILES ON THAT TIRE AT TIME OF INCIDENT WAS 591.34 MILES. THIS TIRE HAD BEEN BALANCED, AIR PRESSURE CHECKED REGULARLY, SET AT 65 PSI, AND WAS COVERED TO PROTECT FROM SUN DAMAGE. INSPECTION OF THE TIRE REVEALED THAT THE TREAD BELT HAD SEPARATED FROM THE TIRE CASING, BEATING AGAINST THE TRAILER. THIS CONTACT CAUSED APPROX $5-6,000.00 WORTH OF DAMAGE TO THE SIDE AND UNDER SIDE OF THE TRAILER. WHEN THE DAMAGED TIRE WAS REPLACED WITH A SPARE TIRE THE AIR PRESSURE WAS CHECKED AND WAS STILL 65 PSI. THIS IS THE THIRD GOODYEAR MARATHON TRAILER TIRE THAT HAS SEPARATED THE TREAD FROM THE CASING WHILE I WAS TOW A TRAVEL TRAILER. THE OTHER TWO WERE TURNED INTO GOODYEAR DEALERS FOR REPLACEMENT. THIS TIRE IS BEING SAVED BY OWNER AT THE REQUEST OF OUR INSURANCE AGENT. *TR

TL*THE CONTACT OWNS A 2000 JAYCO EAGLE. THE AIR BAG SENSOR HAS BEEN REPLACED TWICE, BUT CURRENTLY NEEDS TO BE REPLACED A THIRD TIME. THE FIRST TWO TIMES THE SENSOR WAS REPLACED UNDER WARRANTY, BUT THIS THIRD REPAIR WILL BE AT THE CONTACT'S EXPENSE. THE AIR BAG SENSOR MODULE WAS ALSO LUBED AND RESET TWICE. HE WAS INFORMED BY A FORD MANAGER THAT MOISTURE AND CORROSION WERE THE CAUSES OF THE FAILURE. THE CURRENT MILEAGE WAS 41,000 AND FAILURE MILEAGE WAS 9,000. UPDATED 07/07/08. *LJ THE CONSUMER HAD PROBLEMS WITH THE SEATBELT AND PRETENSIONER. UPDATED *JB