JAYCO Complaints

MY 2007 JAYCO SENECA MOTOR-HOME WAS LEFT AT AN ARIZONA DEALER FOR WARRANTY REPAIRS. WHILE AT THE DEALERSHIP AND APPROXIMATELY TWO WEEKS AFTER I DROPPED IT OFF THE MOTOR-HOME STARTED ON FIRE WHILE TURNED OFF AND PARKED. IT HAS BEEN DETERMINED THAT A MAIN WIRING HARNESS IN THE REAR BATTERY COMPARTMENT RUBBED THROUGH THE PROTECTIVE COATING AND CAUSED A SHORT STARTING THE FIRE. THE DEALERSHIP SUBSEQUENTLY CHECKED ANOTHER CUSTOMERS JAYCO MOTOR-HOME AND DISCOVERED THE SAME PROBLEM EXISTED BUT THE WIRING HARNESS HAD NOT YET RUBBED THROUGH. MY MOTOR-HOME HAS SUBSTANTIAL FIRE AND SMOKE DAMAGE. JAYCO IS DENYING ANY RESPONSIBLE BY STATING TO ME THAT IT IS THE CUSTOMERS RESPONSIBILITY TO INSPECT WIRING HARNESSES IN CONCEALED ENCLOSED AREAS FOR RUBBING. THIS WIRING HARNESS WAS IN THE SAME POSITION AS IT WAS WHEN THE MOTOR-HOME LEFT THE FACTORY AND THE PLACEMENT OF THE HARNESS IS A SERIOUS SAFETY ISSUE. THE COMPARTMENT WHERE THE FIRE OCCURRED IS RIGHT BELOW THE MAIN BEDROOM IN THE MOTOR-HOME. *TR

WAS RUNNING PROPANE HEATER; AFTER 2-3 HOUR SPAN THE CARBON MONOXIDE DETECTOR WENT OFF. CONTINUES TO GO OFF AFTER 2-3 HOURS RUNNING PROPANE HEATER. DOES NOT GO OFF WHEN RUNNING GENERATOR OR AIR CONDITIONER; ONLY WITH PROPANE HEATER. *TR

11/13/ 2007 GAUGES BEGAN TO LIGHT UP OR NOT WORK. CONDITION HAS ONLY GOTTEN WORSE, LEADING TO THE POWER TRAIN FUSE TO BLOW WHILE DRIVING, LEAVING ME WITH NO POWER STEERING AND LITTLE BRAKES. THE CLUSTER GOES, I ONLY HAVE THE SPEEDOMETER WORKING, WHICH AFFECTS MY EXHAUST BRAKES AND MY ELECTRIC BRAKES THAT CONTROL MY TRAILER. GOD FORBID IF THE FUSE BLOWS WHILE IN THE MOUNTAINS WITH A TRAILER. *TR

I RENTED BOOM-LIFT TRAILER, ONE PIECE UNIT, 20 MILES UP THE HILL ON TOLLHOUSE ROAD, THE RIGHT TIRE ROLLED OFF THE BEAD IN A LT CURVE, THE TRAILER FLIPPED ON IT'S SIDE AND WENT OVER THE EMBANKMENT, DRAGGING MY REAR TIRE TO THE PRECIPUS. IT COST ME $740.00 TO PULL IT ONTO THE ROAD AND FLATBED IT TO THE RENTAL SITE. THE CHP INVESTIGATED AND ISSUED A REPORT, BLAMING THE UNDER-RATED TIRES AS THE CAUSE, AND RELIEVING ME OF ANY RESPONSIBILITY FOR CAUSING THE ACCIDENT. THE RENTAL COMPANY HAS DONE NOTHING TO REPAIR THE TRAILER, AND IS STILL RENTING IT'S TWIN OUT TO UNSUSPECTING RENTERS WITH THE SAME TIRES THAT THE CHP RULED AS NOT MEETING VEHICLE REQUIREMENTS FOR THE WEIGHT OF THIS TRAILER. TRAILER DMV PLATE GROSS WEIGHT (GVWR) IS 3,825 LBS THE TIRES ON IT READ MAX LOAD 1,760 LBS AT 50 PSI, IT ONLY HAS 2 TIRES. THE TRAILER TIRES ARE M108 RADIAL ST MILESTAR DOT4YB3 THE TIRE PAGE ON THIS SITE DOESN'T LIST THEM. *TR

ENGINE SHUT DOWN AFTER SHUTDOWN WARNING ALARM ENGAGED. NO RUNNING ISSUES UP TO THIS POINT. VEHICLE TOWED TO CHEVY MEDIUM DUTY TRUCK CENTER. NOTHING FOUND WRONG. *TR

I HAVE A 2004 JAYCO 27FT BH, WITH LIMITED USE, AS I WAS CHANGING A FLAT, I NOTICED THAT ON BOTH FRAMES HAVE A UPSIDE DOWN T CRACK ON ALMOST EVERY SUPPORT UNDER THE TRAILER, I AM NOW AFRAID TO TOW THIS TRAILER, I HAVE SEEN VERY MANY COMPLAINTS ABOUT JACYCO FRAME CRACKS OF THIS NATURE ON VARIOUS WEB PAGES, I FEL THIS IS A PROBLEM THAT JAYCO IS AFRAID TO ADMIT TOO, I CALLED MY DEALER, AND THEY SAID THAT I MUST BRING IT TO THEM FOR INSPECTION, BUT I WAS TOLD THAT THEY HAD NEVER HEARD OF THE PROBLEM BEFORE. AND THAT THEY FELT AS IF JAYCO WOULD NOT PAY FOR THIS PROBLEM. *TR

WE NOTICED THESE TIRES WERE FAILING JUST BEFORE THEY ACTUALLY BLEW APART. THE FIRST ONE I NOTICED IN WACO TX, JUST AFTER PARKING IN AN RV PARK. A PIECE OF RUBBER THE SIZE OF YOUR HAND WAS MISSING ? BUT THE TIRE WAS STILL HOLDING AIR. I REPLACED THAT TIRE WITH THE SPARE AND TOOK THE TIRE TO A GOODYEAR DEALER (WINGFOOT) IN WACO WHO REPLACED IT AT NO CHARGE EXCEPT FOR MOUNTING AND BALANCING. LATER I WENT TO THE DEALER IN SELMA, TX WHERE I PURCHASED THE CAMPER (IN JAN 2007) FOR SOME INTERIOR WARRANTY WORK. THE SERVICE WRITER GLANCED AT MY TIRES AS HE WALKED BY AND SAID: ?YOU HAVE A MAJOR PROBLEM WITH THOSE TIRES, THE TREAD IS SEPARATING. YOU NEED TO GO TO A GOODYEAR DEALER AS SOON AS YOU LEAVE HERE AND GET AT LEAST 2 OF THOSE TIRES REPLACED AND CHECK THE OTHERS?. I WENT TO A GOODYEAR DEALER IN SAN ANTONIO BUT THE MANAGER WANTED NOTHING TO DO WITH THIS SITUATION ? HE INSISTED THERE WAS NOTHING WRONG WITH THE TIRES AFTER LOOKING AT AND FEELING THEM AND SUGGESTED I TALK TO SOMEONE AT A GOODYEAR COMPANY STORE. WE RETURNED TO OUR CAMPSITE IN FLATONIA, TX AND THE NEXT MORNING WENT TO A LOCAL TIRE DEALER (WHO DIDN'T HANDLE GOODYEAR) AND ASKED HIM TO INSPECT THE TIRES. HE JACKED UP ONE AXLE AT A TIME AND SPUN THE TIRES. ALL 3 TIRES WERE OUT OF ROUND, 2 VERY BADLY AND ONE SOMEWHAT. HE PUT THE SPARE (THE NEW GOODYEAR FROM WACO) ON THE GROUND REPLACING THE WORST TIRE AND SAID I NEEDED TO GO TO THE GOODYEAR DEALER IN LA GRANGE, TX AND GET ALL 3 REPLACED AS ALL WERE SEPARATING AND VERY DANGEROUS. THAT DEALER IN LA GRANGE AGREED THEY WERE SEPARATING AND REPLACED ALL 3 ON A PRORATED BASIS. ONE OF THE ORIGINAL TIRES (MOUNTED AS A SPARE WHEN WE BOUGHT THE CAMPER) IS NOW ON THE GROUND; I?LL WATCH IT VERY CLOSELY FOR SIGNS OF SEPARATION. ALL 5 TIRES THAT CAME WITH THE UNIT WERE 225/75 R15 LOAD RANGE D WITH DOT CODES: OHHH MLHR 3206 OR 3306. *JB

TL*THE CONTACT OWNS A 2007 JAY-CO FLIGHT MODEL 26JTX. THE TRAILER WAS PURCHASED ON MARCH 7, 2007. THERE ARE FUMES PRESENT IN THE TRAILER, THAT SMELL LIKE A MIXTURE OF GLUE, AMMONIA, AND FORMALDEHYDE. THE ODOR CAUSED SEVERE CHEST, EYE BURNING, NAUSEA, AND DIFFICULTY BREATHING. SHE ALSO STATED THAT SHE HAD TO DISCARD ALL OF THE FOOD IN THE REFRIGERATOR DUE TO THE FUMES IN THE TRAILER. THESE FUMES HAVE ALSO CAUSED THE CONTACT TO DEVELOP A SEVERE PANIC ATTACK DISORDER. THE DEALER STATED THAT EVERYTHING IS OKAY AND THAT THIS IS NORMAL FOR A BRAND NEW TRAILER. THE MANUFACTURER STATED THAT THEY WILL REPLACE AND REPAIR ANY DEFECTS THAT ARE PRESENT. THE FAILURE AND CURRENT MILEAGE WERE 15. THE VEHICLE HAS NOT BEEN DRIVEN SINCE IT WAS PURCHASED. THE ADDITIONAL VEHICLE INFORMATION IS NOT RELATED TO THIS TRAILER.

TL*THE CONTACT OWNS A 2006 JAYCO SENECA HD 35GS MOTOR HOME. THE CONTACT STATED THAT THE MAIN FRAME WELDS HAVE BEEN SPLICED, WHICH CAUSED THE VEHICLE TO DOG-TRACK. THE SLIDES ARE NOT CLOSING CORRECTLY AND DIESEL EXHAUST FUMES ARE ENTERING THE VEHICLE. THE FAILURE HAS LEFT BLACK SMUT ON THE WALLS OF THE MOTOR HOME. GENERAL MOTORS STATED THAT THEY WILL NOT TOUCH ANY COMPONENT OF THESE DEFECTS. THE CONTACT STATED THAT THE VEHICLE IS NOT UNDER WARRANTY. THE ENGINE SIZE, # OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 4,800.

TL*THE CONTACT OWNS A 1997 JAYCO DESIGNER. THE CONTACT RECEIVED RECALL NOTICE # 01V251000 (STRUCTURE). FOR MORE THAN A YEAR, THE CONTACT HAD BEEN TO THREE DEALERS AND THE VEHICLE STILL HAD NOT BEEN REPAIRED. THE DEALER FINALLY RECEIVED THE PART, BUT WAS UNABLE TO REPAIR THE VEHICLE AT THAT TIME. NO OTHER VEHICLE INFORMATION IS AVAILABLE.