JAYCO Complaints

View complaints related to JAYCO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 JAYCO PRECEPT
    - Sanford, FL

    Three out of the 5 front LED amber roof clearance lights are inoperable. It appears the LED bulbs fail Normally LED lights have a long life. I do not drive with the lights on often and failure has occurred I have seen other coaches same year with the same issue. I sent Jayco several emails with no response

    Source: NHTSA WEB SITE
  • 2021 JAYCO SENECA PRESTIGE
    - Toledo, OR

    The contact owns a 2021 Jayco Seneca Prestige. The contact stated that while driving at highway speeds, the front entry door was flapping, shaking, and vibrating abnormally. The contact was concerned that the door was unsecured and might inadvertently open while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 15,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 JAYCO REDHAWK
    - Pueblo West, CO

    Ford will not address two active recalls for our vehicle and we have been attempting to get the recalls addressed without success.

    Source: NHTSA WEB SITE
  • 2018 JAYCO GREYHAWK
    - Seabrook, TX

    Automatic transfer relay over heated creating a fire hazard. It's location under the bed prevents seeing the fire until it is burning. The switch is available for viewing. The rv carries 50 gallons of gasoline and 50 lbs propane a fire could cause collateral damage. This specific problem has not been inspected by a dealer or others. There was no danger warning. This is not an isolated incident on rv group websites there are many reports of this happening. No one to my knowledge has determined the cause of the malfunction that causes the fire risk they seem to just replace it with another relay. The way I found out about the malfunction was when there was no shore power to the unit, i checked circuit breakers all were good so I disconnected the shore power and tried the generator. Luckily that also failed to power up the rv. After researching the issue on the internet I checked the transfer relay and saw the burnt wires and relay. I felt very luck there was not a fire. I feel very stupid for starting the generator with relay in this condition.

    Source: NHTSA WEB SITE
  • 2021 JAYCO REDHAWK
    - Antioch, IL

    The contact owns a 2021 Jayco Redhawk RV. The contact stated that after the RV was purchased, he heard a loud squeaky sound coming from the rear door. There were no warning lights illuminated. The RV was taken to the dealer where the failure could not be replicated; however, the contact was informed by the dealer that the door was previously replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the RV did not have a failure. The failure mileage was approximately 9,000. The VIN was unavailable.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 JAYCO MELBOURNE
    - GORHAM, NH

    2021 JAYCO MELBOURNE. CONSUMER WRITES IN REGARD TO SIM CARD UPDATE SAFETY RECALL. THE CONSUMER IS IN THE PROCESS OF SELLING THE ABOVE MENTIONED VEHICLE BUT CAN NOT DO SO DUE TO THE FACT THAT HE NEEDS MERCEDES BENZ TO ISSUE A RECALL CLEARANCE LETTER SO THE RV CAN CROSS THE US/CANADIAN BORDER.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 JAYCO PRECEPT
    - Saint Augustine, FL

    The heat shield on the floor of the passenger side is missing near the exhaust manifold. The shield cable for the batteries and other wiring has melted and shorted some wires. The heat was so hot that it melted the plastic storage compartment also and exposed the vehicle to exhaust gases and heat. This is an extreme safety hazard as the vehicle could catch on fire. I am scared to drive the vehicle.

    Source: NHTSA WEB SITE
  • 2017 JAYCO MELBOURNE CLASS C
    - Medina, WA

    I own a vehicle which has 2 recalls associated with it. Mercedes says they are not responsible for the recall, sent me to Freightliner, who says they are not responsible, and sent me back to Mercedes. My vehicle VIN is [XXX]. Please help me, these are both important safety recalls. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

    Source: NHTSA WEB SITE
  • 2021 JAYCO PRECEPT
    - Lexington, NC

    Component: Windshield wipers stopped during Interstate driving in a thunderstorm/heavy rain. It is available for inspection upon request. Visibility was reduced to near zero, putting myself and other drivers at a significantly increased risk of a crash. I steered to the emergency lane and stopped until the rain lessened, then crept to the next exit (<0.25 mi) to a Love's Truck Stop. The passenger wiper arm had slipped to a downward position completely off the windshield, but both wipers were inoperative. I found a blown 40 amp fuse for the wiper circuit but did not have a spare for replacement. After the rain stopped completely, I removed both wipers, purchased and applied Rain-X to the windshield, and continued traveling another 200 miles to home. I have not contacted a dealer, so the component/vehicle has not been inspected by anyone. There was no warning lamp or message, but just before the wipers stopped the passenger wiper began to operate in a jerking fashion. It was raining very hard and the wiper control was on FAST mode.

    Source: NHTSA WEB SITE
  • 2021 JAYCO REDHAWK
    - cupertino, CA

    I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. Next day morning on Saturday, I call them and they said the service department closed and need to wait until monday. I call on monday and talked to the Service department, they said they can not do anything and have me talk to my sales represent. The person sold to me, he does not work on monday and tuesday. Then I asked for the sale manager, and explain to him that the car wobble around on the freeway. then he said he will talk to the service department and call me back. today on tuesday, I call them again and they gave me the same excuse and have me wait for the phone call from the service department. I asked my friend to test drive it today and he give me some comments. He came up with the "DEATH WOBBLE." on the front wheel. Which are common for the Ford trucks. I will keep calling them to fixed this truck or replace it.

    Source: NHTSA WEB SITE