JAYCO Complaints

WHEN DRIVING IN HEAVY RAIN WITH THE WIPERS ON HIGH THEY WILL HIT EACH OTHER. THUS, COMING LOSE. IT ONLY DOES IT WHEN THERE IS RAIN AND WIND WHILE DRIVING EVEN AT JUST 50 MPH. DEALERSHIP SPRAYED HOSE ON IT AND COULD NOT REPLICATE THE EFFECT. WELL DRIVE IT AND YOU WILL SEE. TERRIBLE TO SPEND OVER137K FOR SOMETHING I CAN'T DRIVE IN A RAIN STORM.

2018 JAYCO PRECEPT MOTORHOME. CONSUMER WRITES REGARDING A DEFECT IN DESIGN AND INSTALLATION OF THE PROPANE DISTRIBUTION SYSTEM. *LD THE CONSUMER STATED THE DESIGN AND ROUTING OF FOUR PROPANE SUPPLY HOSES TO INTERIOR APPLIANCES IS UNSAFE. THE HOSES BECOME TANGLED AND PREVENTS GAS FROM REACHING THE APPLIANCES. *JS

SERVICE ADVANCEMENT WARNING CAME ON THE MAIN GAUGE DISPLAY SCREEN WHILE I WAS DRIVING 62 MPH WITH CRUISE CONTROL SET. VEHICLE IS A 2021 JAYCO GREYHAWK 31F CLASS C MOTORHOME ON FORD E450 CHASSIS WITH 7.3L GAS V-8 AND 6-SPEED AUTOMATIC TRANSMISSION. CRUISE CONTROL STOPPED WORKING AND WOULD NOT COME BACK ON. HILL START ASSIST DISABLED MESSAGE CAME ON AFTER I HIT "OK" FOR THE SERVICE ADVANCEMENT WARNING. VEHICLE BECAME VERY DIFFICULT TO CONTROL WITH MODERATE CROSSWIND. IT WOULD SWAY SIDE TO SIDE AND MOVED ALL OVER IN THE LANE AS I STEERED AND COUNTERSTEERED. VEHICLE POWER ALSO SEEMED TO DECREASE AS IT WOULD ONLY GO ABOUT 52 MPH IN 5TH GEAR AND WOULD DOWNSHIFT TO 4TH IN ORDER TO GO FROM 45 UP TO ABOUT 55. IT WAS TERRIFYING TO GO THAT FAST WHEN A GUST OF WIND HIT. WE PULLED INTO A TRUCK STOP, TURNED OFF MOTOR AND LET IT SIT A COUPLE MINUTES. IT RESTARTED EASILY BUT EVEN STATIONARY IN PARK AND IN DRIVE (STOPPED) THE SERVICE ADVANCEMENT WARNING CAME BACK ON AND THE CRUISE CONTROL WOULD NOT POWER ON. SHUT MOTOR OFF AND DISCONNECTED NEGATIVE BATTERY CABLE FOR ABOUT 20 MINUTES, HOOKED BATTERY UP AND VEHICLE STARTED WITH NO WARNING LIGHTS. DROVE ANOTHER 20ISH MILES WITH NO ISSUES, THEN TURNED ON CRUISE CONTROL AND SET IT AT 55. AFTER 2 MINUTES THE C/C SHUT OFF AGAIN, SERVICE ACTIVATOR WARNING CAME ON, VEHICLE HARD TO CONTROL WITH CROSSWIND AND DECREASED ENGINE POWER. PULLED TO SHOULDER, TRIED TO RESTART AND SAME ISSUE AS AT TRUCK STOP. DISCONNECTED BATTERY AGAIN 20 MINUTES, HOOKED BACK UP AND DROVE WITH NO ISSUES FOR 6 HRS (AND 1 FUEL STOP) WITH C/C REMAINING OFF. NEXT DAY ISSUE REPEATED ITSELF: C/C TURNED OFF AFTER ABOUT 2 MINUTES, SERVICE ADVANCEMENT LIGHT ETC. DISCONNECT BATTERY 20 MIN, RESTART AND DROVE WITHOUT TURNING ON C/C FOR 7 HRS (W/ 2 STOPS) NO ISSUES. FULL POWER AND ADVANCEMENT ELECTRONIC STABILITY CONTROL WORK FINE WHEN SERVICE ADVANCEMENT WARNING IS NOT ON.*DT*JB*DT*DT*DT*JB*JB*JB*DT

DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS THERE NEEDED TO BE OTHER REPAIRS REQUIRING DASH REMOVAL. HEAT CONTINUES TO BE AN ISSUE.

GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.

DRIVERS WINDSHIELD WIPER FLOPS ALL THE WAY TO THE FAR LEFT AT HIGHWAY SPEEDS AND PAST THE EDGE OF THE WINDSHIELD, CATCHING AND MARRING THE WINDOW AND FLIPPING THE WIPER ARM MAKING IT USELESS. CANNOT USE THE WIPER.*DT*JB

CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.

THIS COMPLAINT IS IN REFERENCE TO THE DRIVER'S SIDE WINDSHIELD WIPER. DURING HIGHWAY USE IN THE RAIN THE WINDSHIELD WIPER AND ARM MALFUNCTIONS AND SWINGS TOO FAR TO THE LEFT ACTUALLY LEAVING THE WINDSHIELD AND WRAPPING AROUND THE LEFT DRIVER'S SIDE WINDOW. THE WIPER THEN SLAMS AGAINST THE LEFT SIDE OF THE WINDSHIELD AS IT ACTUATES BACK TO THE RIGHT CAUSING SCRATCHES AND DAMAGE TO THE WINDSHIELD AND THE WIPER ARM TO BOUNCE ACROSS THE WINDOW AND NOT WIPE THE RAIN AWAY FROM THE WINDSHIELD. THIS REDUCES VISIBILITY TO ALMOST ZERO AND CREATES A VERY UNSAFE DRIVING EXPERIENCE. YOUR WEBSITE DOES NOT ALLOW VIDEO, BUT I DO HAVE A VIDEO DEMONSTRATING THIS. I HAVE TAKEN A SCREENSHOT OF THE VIDEO TO SHOW THE ARM EXTENDED COMPLETELY OFF THE FRONT WINDSHIELD AND CLEARLY VISIBLE ON THE LEFT HAND SIDE OF THE MOTORHOME. YOU WILL ALSO NOTE THE RAIN BEADING ON THE WINDSHIELD WHERE THE WIPER IS COMPLETELY MISSING THE WINDSHIELD DUE TO THIS MALFUNCTION. IT IS MY UNDERSTANDING THIS WAS SUPPOSED TO BE CORRECTED DURING AN EARLIER RECALL FOR THE WIPER MOTOR, HOWEVER THE MALFUNCTION CONTINUES.

I AM WRITING TO YOU TODAY BECAUSE MY JAYCO CAMPER WAS MANUFACTURED WITH NO ACCESS TO THE FURNACE. NO ACCESS TO THE PROPANE LINES, NO ACCESS TO THE BURNER; IT IS MY BELIEF THAT THE WAY THIS CAMPER WAS CONSTRUCTED IS NOT INLINE WITH THE PROPANE REGULATIONS.

I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL WIRES CAN CAUSE A FIRE. MY WIFE REFUSED TO RIDE IN THE RV NOW WHEN WE MOVED, SHE FOLLOWED IN THE CAR. I HAVE SEVERAL WARRANTY ISSUE GOING, EXPECTED WITH NEW. THIS ISSUE IS VERY SERIOUS AND NEEDS IMMEDIATE ATTENTION. PLEASE FOLLOW UP WITH QUESTIONS OR REQUEST FOR MORE INFORMATION.