JAYCO Complaints

DURING HEAVY RAINS THE WIPERS STOPPED WORKING. THE CONTROLS ACTIVATE BUT THE CONTROLLER / MOTOR DOESN'T MOVE THE WIPER BLADES.

TL* THE CONTACT OWNS A 2007 JAYCO SENECA MOTORHOME INSTALLED ON A 2006 CHEVY 5000 SERIES CHASSIS. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THEN REMAINED ILLUMINATED. THE CONTACT HAD AN INDEPENDNENT MECHANIC ATTEMPT TO SCAN THE ISSUE WITH A HANDHELD DEVICE. THE CONTACT STATED THAT THE SCAN TOOL WAS UNABLE TO DETECT ANY FAULT CODES. THE ABS COMPUTER EVENTUALLY COMMUNICATED WITH THE OTHER COMPUTER SYSTEM SHOWING THE OVERALL BRAKE FAILURE WITHIN THE MOTORHOME. THE CONTACT CALLED THE CHASSIS MANUFACTURER AND WAS TOLD THE CONTROL MODULE FOR THE ABS HAD BEEN PLACED ON AN INTERNATIONAL BACK ORDER. THE CONTACT WAS GIVEN A CASE NUMBER. AN UNKNOWN DEALER SUGGESTED THAT THE MODULE NEEDED TO BE REPLACED. THE CONTACT INSTALLED A USED MODULE ON HIS OWN. THE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2019 JAYCO REDHAWK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE ODOR OF BURNING SMOKE WAS PRESENT. AFTER STOPPING TO INSPECT THE VEHICLE IT WAS DISCOVERED THE INCANDESCENT LIGHT BULB IN THE STORAGE UNIT HAD OVERHEATED CAUSING DAMAGE TO THE LIGHT COVER AND ITEMS INSIDE THE STORAGE UNIT. THE CONTACT INDICATED THAT THE FAILURE WAS DUE TO ITEMS MOVING INSIDE THE STORAGE SPACE MAKING CONTACT WITH THE LIGHT BULB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000. INVALID VIN.

AFTER DELIVERY OF THE NEW VEHICLE IS WAS DETERMINED THAT THE VEHICLE PULLS TO THE RIGHT AND WAS HARD TO STEER. TOE AND CASTER ALIGNMENT WERE FOUND OUT OF SPECIFICATION AND THE STEERING WHEEL ALIGNMENT WAS TWO SPLINES OFF. NEITHER FORD OR JAYCO WILL HONOR A WARRANTY CLAIM. FORD SAYS THEIR CHASSIS WARRANTY DOES NOT APPLY AFTER A MOTORHOME IS INSTALLED BY JAYCO AND JAYCO DOES NOT WARRANTY THE FORD CHASSIS

TL* THE CONTACT OWNS A 2019 JAYCO GREYHAWK RV. THE CONTACT STATED THE REAR EXIT WINDOW LATCH WAS LOOSE. THE CONTACT REACHED OUT WHITE HORSE RV CENTER LOCATED AT 980 N BLACK HORSE PIKE, WILLIAMSTOWN, NJ 08094, (856) 262-1717, AND NOTIFIED THE DEALER OF THE FAILURE. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,017. *LN*JB

TL* THE CONTACT OWNS A 2014 JAYCO SEISMIC RV. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DISCOVERED THAT ALL FOUR TIRES WERE WORN AND DAMAGED. THE CONTACT INDICATED THAT THE NEW TIRES AND RIMS WERE RECENTLY INSTALLED ON TO THE TRAILER. THE RV WAS TAKEN TO GRISHAM INDUSTRIES INC LOCATED AT 13629 110TH AVE. DAVENPORT IA 52804, WHO DIAGNOSED THAT THE CAUSE OF THE FAILURES WERE DUE TO A DAMAGED AND CRACKED CENTRAL BEAM SUSPENSION. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED AFTER THE AXLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V091000 (SUSPENSION) THE FAILURE MILEAGE WAS 500.

ON 5/26/2020 MY HUSBAND & I WERE DRIVING HOME FROM GILROY, CA WITH OUR NEW 2019 JAYCO PRECEPT PRESTIGE MOTORHOME. WE WERE HEADING NB ON I-55 (50-55MPH) CROSSING FROM MISSOURI INTO ILLINOIS (COLLINSVILLE AREA) & A HEAVY HAULER CARRYING CONCRETE, WAS SPEEDING SB ON I-55 (65 MPH AT LEAST) IN A CONSTRUCTION ZONE, JACKED KNIFED HIS VEHICLE TO AVOID SLAMMING INTO STOP/SLOWED TRAFFIC. IN DOING SO, HE WENT INTO CENTER MEDIAN CAUSING THE POSTED 55 MPH SPEED SIGN WITH PHOTO ENFORCED ATTACHED TO TOP OF SIGN, ALONG WITH A WALL OF DRIED DIRT AND STONE TO FLY INTO OUR WINDSHIELD AND CAUSING IT TO COMPLETELY IMPLODE IT INTO OUR FACES AND BRAND NEW MOTORHOME. NOTHING IS LEFT OF THE WINDSHIELD. THE STATE POLICE AND EMT'S ON SITE QUESTIONED WHY THE WINDSHIELD WAS DAMAGED TO THE POINT OF WHAT IT WAS. ALSO, THE REPAIR THAT OUR MOTORHOME IS CURRENTLY AT, INDICATED THAT THEY HAVE NEVER SEEN A WINDSHIELD EXPLODED THE WAY THIS ONE DID. OUR MOTORHOME IS 38'8" LONG AND THERE'S GLASS FROM FRONT TO BACK. I'VE BEEN IN CONTACT WITH JAYCO AND THEY'VE RESPONDED BACK, SAYING THAT THE WINDSHIELD INSTALLED HAS MET ALL SAFETY STANDARDS AND CODES. *TR

TL* THE CONTACT OWNS A 2019 JAYCO MELBOURNE PRESTIGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V845000 (EQUIPMENT) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DUNLAP FAMILY RV OF CHATTANOOGA DEALER, 360 INDUSTRIAL BLVD, RINGGOLD, GA 30736, AND WAS INFORMED PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

WHILE DRIVING TO A CASINO PARKING LOT I HEARD SOMETHING SCRAPING UNDER THE VEHICLE. I PULLED OVER AND LOOKED UNDER THE COACH WHERE I DISCOVERED THAT THE HYDRAULIC SYSTEM HAD DROPPED ON THE GROUND (SEE PHOTO). AN ACCIDENT COULD HAVE OCCURRED IF THIS HAD HAPPENED AT HIGHWAY SPEEDS.*DT*JB

TL* THE CONTACT OWNS A 2019 JAYCO SENECA. THE CONTACT TOOK THE VEHICLE TO LONG ISLAND FREIGHTLINER (1365 LAKELAND AVE, BOHEMIA, NY 11716) TO BE REPAIRED BECAUSE THE BEARINGS FAILED. THE MOTOR HOME WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO HAVE A SPACER BOLTED THAT HELD THE CONTROL ARM HANGER BEARING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE MOTOR HOME WAS STILL NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.