2016 JEEP CHEROKEE Complaints

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving 25 MPH, the vehicle went into LIMP Mode. Several unknown warning lights were illuminated. A dealer was contacted. The contact pulled over into a parking lot, turned off and restarted the vehicle, and the vehicle operated as intended. The vehicle was taken to the dealer, where it was diagnosed and determined that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Numbers: 23V302000 (POWER TRAIN) and 20V343000 (POWER TRAIN); however, the VIN was not included in the recalls. The manufacturer was notified of the failure. The approximate failure mileage was 69,177.

The parking brake has engaged on it's own 4 times. Twice while I was driving and twice while I was parked in my driveway with car started and attempting to leave. When parked it will not let me roll. When driving the vehicle shimmies and acts like it has serious problems like the wheel is about to fall off. One time there was a yellow exclamation point as a warning light as it was having the issue. The other time there were no warning lights. I never use my parking brake. It came on when I was about a mile down the road. I believe the first 2 times were in March. The last 2 were in May 2026

I pressed button to open back hatch. It started raising and then all of a sudden it closed down and almost knocked me out. My head is very sore where it hit me. I had not pressed button to close it. It just closed on it's own without warning. This happened once before right after I bought the car. I just thought it was a fluke, so i did not report it at that time. I have not taken it anywhere to get checked out. I work so it is challenging to take it during business hours.

My jeep Cherokee isn’t catching gears when I drive it also has the svc 4wd light on

My vehicle year and model are part of the PTU recall and is having the Service 4WD message, rolling when parked, and losing power. When I contacted FCA, they informed me that my VIN is not part of their recall, despite being the exact issue in the recall, and I would have to pay to replace my PTU myself. I just want it included so they will replace my PTU because the exact symptoms are what mine is having.

pulling out of a gas station the engine revved and accelerated without me pressing on the pedal harder. i tried pressing the brakes and they would not respond. It caused my vehicle to crash into a pole where it continued to rev until the vehicle was turned off.

"Service 4WD" warning, intermittent driveline fault over bumps. Slight lag in drive as well. PTU Code C14A7-97. Very Concerned about loss of drive power.

The PTU 2 speed is not engaging anymore the low gear range, errore message says the motor actuator is stuck.

Within two years of owning this jeep, the rear differential has failed, the battery has failed twice, they didn’t include the extra battery in this jeep that EVERY other model has so it needs a new battery every two years like clockwork to keep the power systems running normally. It’s needed new spark plugs after four failed at once. Now it has the service 4WD light back on even though supposedly there isn’t any recalls still. I’ve never owned a car that has needed as much work as this jeep. Ever. I know several people that have owned them and not one person has enjoyed the vehicle due to the repairs being so often. I take care of my cars and do the maintenance on time continuously. It’s crazy to have this many things go wrong this often.

While driving or idle at the light the ABS light, traction control light and parking brake light come on and have a loss power steering.