2016 JEEP CHEROKEE Complaints

My 2016 Jeep Cherokee has an open recall on catalytic converter. Chrysler sent notice the vehicle can catch fire. I been waiting since before 10/23. Per dealshipMarty Cancila I’m number 170. Chrysler is send 2 parts per week to dealership. It going to be 85 months for repair. I fearful for my life and need assistance. This unacceptable. Chrysler has to be held accountable.

I am not sure what component, system failed or malfunctioned but my vehicle is available to be inspected. My SUV has cut off on me several times while the vehicle is in drive gear and I was driving on the highway. It also cut off on me while I was in motion and turning the vehicle to the right. The vehicle cutting off caused me to run into a curb and I was thankful that there weren't any pedestrians on the sidewalk. My safety is at risk because I never know when the vehicle will cut off while I'm driving. I have taken the vehicle to try to figure out whats wrong with it and why it keeps cutting off without warning. There are no lights on the dash. However when the vehicle cuts off, "Service Shifter" comes on. Once I restart the vehicle the warning light goes off.

While driving on highway when I try to pick up speed motor starts to shakes engine light flashes and runs sluggish like it wants to shut off but once the speed decreases engine light go out. I had taking it to the dealer prior and complained about engine noises and shaking and they could find the issue. I think this need repaired or replaced because of the danger while driving can cost me or someones life.

Message on dash was "service 4WD". Took to Jeep dealership in Colorado Springs. They diagnosed PTU failure. It will be months before parts are available. They said they moved me up in priority to 150-200 out of approximately 500. I assume I have no trade-in value at this point. Dealership says I should not drive the vehicle.

4 wd service light comes on randomly, started the middle of February. It took a couple of weeks to get an appointment with the dealership. Twice in the past 2 weeks the car has slowed down, lost power in traffic to where I had to pull over and let the car go at a low speed until it would go at normal speed again. There is an active recall for the part needing to be replaced with the same year model however this VIN isn't listed in the recall.

2016 JEEP cherokee 93k miles PTU fault and dealer wont fix under recall. 3k to fixed same issue as all other 16 cherokees. Unsafe to drive does not shift correctly intermittently. Suppose to be software fix but dealer wont fix. PTU should go out 93k miles. If this stops all power to the wheel we will be in an accident!

While driving engine suddenly turns off. After getting vehicle to side of road and placing in park, car will start again. This has happened several times. Battery, oil levels checked and there is no engine code that shows up on OBD II reader. Very Dangerous!

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning light illuminated. Additionally, the vehicle experienced an unintended rollaway while parked. The vehicle was taken to the dealer, where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 23V302000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 118,000.

The shifter causes an error whenever I shift into drive. An alert comes up on the dashboard making the dashboard inaccessible and the PRNDL lights up red. The alert says "service shifter."

Service Shifter Warning. Took to the dealership and was told there was a notice, no recall on the shifter bezel system. They said the shifter bezel harness system is bad and I had to replace it for over $400. If this is a known Jeep wide safety issue why is there no recall?