2016 JEEP CHEROKEE Complaints

I’ve been doing my research and the same issue my car is having many keeps have also had. On highways our card will go limp and stall out. The engine light will come on and the four wheel drive will become not functional. This is a severe issue in winter. As well as the lack of control on highways. I was driving on the highway going 65 up a hill my car engine light went on i lost all acceleration had to coast to the shoulder. When this happened i turned my car off and back on I couldn’t accelerate up the hill and stayed rolling back it took 45 minutes being shut for me to get out of limp mode. It does it to me every single time I leave my house now. The scanner will not show what’s wrong I’ve put 100s of dollars into my jeep trying to fix the issue and it’s still the same. This is a sever issue for winter and highway driving. It also feels like the wheel gets hard to turn when this happens. It also sounds like the engine is shaking badly or thumping.

PTU failed at 81000 miles and needs to be replaced. This repair is estimated to cost me $3400 and happened after just completing regular maintenance on the vehicle. When the Service AWD light came on the vehicle swerved on its own into another lane and could have caused an accident.

Sometimes when driving a message comes up that says check shifter. I cannot get the message off and have to pull over and restart the car, Sometimes a couple of times before the message goes away. This happens often.

Sometimes when I mash the gas pedal to pull out from a stop it hesitates and doesn't move, then is sluggish when it does. This has happened often. It's dangerous.

The contact owns a 2016 Jeep Cherokee. The contact stated that while the brake pedal was depressed at a stop, she then depressed the accelerator pedal; however, the vehicle delayed two to three seconds before responding. The vehicle then stalled. The contact was able to restart the vehicle after several seconds. The contact stated that while making a left or right turn, the vehicle stalled without warning. The contact stated that she had to wait several seconds to restart the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact stated that the spark plugs were replaced, and a tune-up was performed but the failure recurred. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 91,000.

The contact owns a 2016 Jeep Cherokee. The contact stated while her daughter was driving approximately 35 MPH, the transmission was slipping. The contact's daughter pulled over and turned off the vehicle and was able to restart the vehicle. No warning lights were illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed that the power transfer unit (PTU) needed to be replaced; however, the VIN was not included in NHTSA Campaign Number: 20V343000 (Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

All of the warning lights on the dash light up at once. The car then suddenly goes into limp mode. The car has been to the dealer 4 times for this problem. The dealer thought is was a bad module, however the car is continuing to have problems after replacing it twice. I'm scared to drive the car. We already had a problem with the car with oil consumption where the car would turn off while driving, the dealer fixed that problem.

I took my Jeep to get serviced on March 16, 2023 for a 'service shifter' light. This had already been replaced before and had a 2 year warranty so this was fixed however my issue now lies that last week around April 20, 2023, I got another light indicating "service 4wd". I took my car to the dealership today to be told the diagnosis was "internal PTO failure". I was quoted an insane amount to repair and was told that the part is not available as it is on BACK ORDER. After looking this information up online I see that Jeep had multiple recalls for this same issue for vehicles 2014-2017 however mine is not appearing on the recall. I called Jeep and was told there was nothing they can do and I'm extremely upset because the simple fact that the part is on back order let's me know that this is a common issue that others must be having as well yet Jeep has yet to take any action for their faulty equipment. This poses an immense danger for me because the repricautions are that if I drive my vehicle I am risking my life in that the car might come to a complete stop mid drive. Should I be in an accident I can only hope Jeep will take accountability for their ignorance and delayed responses. If Jeep is aware of PTU/PTO issues with their vehicles ALL jeeps within the 2014-2017 timeline should be eligible for this replacement under the recall and the part should be mass produced to ensure every customer gets from point A to point B safely. When driving my car home from the dealership I felt my car tug when making a sharp left turn and my car swiveled immediately thereafter. I also noticed that it is taking immense amount of effort for my car to accelerate when pressing the gas which terrifies me that it will simply come to a complete stop and jeopardize my life at any given moment. This needs to be addressed ASAP and a new recall needs to be issued to remediate this error.

My Vehicle shuts down once a day, every morning after about a couple minutes of driving. The engine shuts off, the dash notifies me to "Shift vehicle into park then desired gear" but with my engine off, I have to restart my car as well. My car won't restart unless I try over and over and hold the key while turning the ignition. Occasionally I get a "Service Shifter" notification on my dash but no lights or notifications besides that. I've been to one Jeep dealership service department so far and they were not able to locate the cause.

Start stop system is malfunctioning. It will go off that it is malfunctioning after I go down the hill or up the hill sometimes if it’s wet out it’ll just go off but it’s not working and the other problem I’m having is the engine oil coolant housing. cracked. I noticed A bad smell of oil, then when I parked and came out of the store a bunch of oil under my car and further inspecting with my brother who was a mechanic, but retired said it is the oil engine coolant housing. He doesn’t understand why they put plastic for that type of part. both of these problems started in January 2023