2016 JEEP CHEROKEE Complaints

Power Train is failing; Service 4WD light blinks on and off affecting the driving of the vehicle. Dealer stated is a failing PTU; but my VIN is not in the recall from the 2014-2017 Jeep Cherokees Safety Recall W47 / NHTSA 20V-343. Dealer stated the part is on backorder and there is no expected timeframe for repair/replacement. Obviously, a larger problem for this specific vehicle Make/.Model It appears there is a need to extend this recall to all Jeeps; as the PTU's seem faulty for all Jeeps from 2014-2017. My Jeep is a 2016.

For last yr i keep having car want stall did recall on it. Helped for bit, then it’s always wanting stick between 2/3 when trying change gears. On different recall it fixed for bit the temp on transmission bouncing back forth a lot in temps. I have recorded video to show it. Now my engine light is on for P0441 code with power train possible evap leak. It just keeps being one problem after another like it’s not wanting to get gas to it what seems like. It’s all happened over last year and engine light came on Sat

This problem started 3 o 4 day after I got the car from the dealer, I was driven to my work in highway 70 lonoke Arkansas and suddenly my car started to shift back and started to lose velocity and others cars started to pass me, was very scary ,I took the car to the dealer and they told me, they don't know what happen with the car,they don't let the mechanic to fix it and I took the vehicle to O'Reilly, they scanned it and found that was the Coil and Sparkle,so I bought both and they recommended the next door mechanic TIRE AND LUBE. In lonoke, the car run good for 2 months because I fix it February 8th 2023 and April 4 again I was driven back from my work, the check engine come one a message of transmission service show up, the car started to backup or speed, lose velocity, took it to the mechanic, they scanned it again and show a code P0887 that mean,TCM need to be fix or the Software computer. All this happens in less of the 3 months that I got this car, I got the car in January 17th 2023.Is very important for my safety and the safety of others to know, if is any anomaly with those Cars, that can't be fix no matter what, because right now today April 6th I am sitting here waiting the dealer call me for take my car to be checked it and I m scare to drive, because I don't know how the car go to behave and also already, I have a lot of money invested in this car that even doesn't help me to get to work, I scare for me and others. I can't drive in the Freeway I 40 because with all this problem from the car I can get in a very very bad accident.

Bad PTU unit in Jeep part #68307403AG. Have not been able to drive jeep for half a year now due to bad ptu unit. Jeep will swerve and driver will lose control of steering. Warning stating 4wd is currently unavailable this will have approximately every 15-20 mins. PTU has been on back order for over 6 months now.

This car has had reoccurring issues related to the engine, ignition module and starter. It breaks down every few weeks. It has left me broken down and stranded on freeways, city roads and most recently on the side of a hill. When the key is inserted, it will not turn over completely and even after the key is removed the engine continues to make clicking sounds as if it is still trying to turn over and it smokes from underneath the hood. There were no warning indications. It has been taken to the dealer numerous times for the same issue but they do not find a problem and return it back to me just for it to occur again. Or the dealership will say they've fixed it but nothing has actually been done to the car. The dealership continues to be negligent. After the most recent occurence of the car leaving me stuck on the side of a hill and smoking, it was brought to the dealership August 2021 and still remains there as they continue to give me false hop in repairs. I have now not that vehicle in my possession for 6 months.

On 1/30/2023, I had a flat tire and called AAA for assistance. The AAA technician was unable to remove the tire and said the vehicle would need to be taken to a full-service auto shop. I then called Firestone Complete Auto Care to see if my vehicle could be looked at there. The Firestone technician let me know the problem with getting the tire off was relating to the lug nuts. He explained Jeep started using a 2-piece lug nut, where water gets inside and causes swelling. The technician said he has seen this numerous times in Jeeps...and mentioned it should be a recall because it is a safety issue. I contacted Jeep 5 times about this. They said there is no recall, and they didn't really care to help me with this. I ended up paying to replace all the lug nuts on my vehicle because I didn't want to have the same thing happen or worse. The people at Jeep have been very dismissive about this, although I have seen many complaints and reviews relating to the same lug nut issue.

Let's start with my vehicle was first in the shop back in February for a failed brake line. Some how it failed. Then my thermoset unit failed. Not sure why on that either. Then they noticed some other issues were fixed. I got my vehicle back. A few days later my vehicle was back in the shop because my transmission kept doing something causing me to keep getting kicked out of gear causing me to stop in the middle of the intersections which could have caused an accident. I lost my acceleration control and while driving I kept losing traction. Then supposedly fixed it. Then the same day I got it back I had to send it back to dealership due to the transmission kept getting kicked out of gear causing me to get stuck in the middle of an intersection. They finally towed it. Apparantly they need a part which is currently on back order for some unknown reason.

Warning system telling me of a problem. Problem with the transfer case. 4 wheel drive issue. Only about 65k miles

received message on dashboard service transmission after 22,700 miles and bringing car to delearship where car was purchased and has been serviced I was just informed transmission is out need new transmission. This is my second Jeep at the same dealership with transmission being a faulty one, also with less than 25,000 miles

Engine oil cooler failure, had to be replaced. Known issue per 3 techs. Leaks oil onto engine and exhaust. No warning, just the smoke and smell of burning oil. Occurred at 73,200 miles more or less.