2016 JEEP CHEROKEE Complaints

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal oil odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil filter housing was cracked and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 86,000.

My power transfer unit needs replaced at 39554 miles. Jeeps similar to mine have been recalled with the same problem. My service 4wd light came on which alerted me of the problem. I no longer have 4wd functionality on my car. I had the problem diagnosed today by the Medina Auto Mall Dealership. Driving with a failed power transfer unit is dangerous.

The contact owns 2016 Jeep Cherokee. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 157,000.

The contact owns a 2016 Jeep Cherokee. The contact stated that upon having the vehicle inspected, the contact was informed by the technician that there was a crack in the oil engine housing and needed to be replaced. No warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that both were aware of the failure, but no further assistance was provided. The failure mileage was 140,000. The VIN was not available.

My "SERVICE SHIFTER" light keeps coming on. I have had it looked at 2 different times before. I have owned the vehicle for almost 2 years, and has done it after the 2nd month of having it.

Power transfer unit (PTU) grinding at low gear. Went to dealer and said it’s shot. Car has 104,000 and these are fully contained cases so you can’t change the oil…

My 2016 jeep Cherokee Limited which has the 2.4 L Tiger Shark engine is failing miserably. There is a extremely obvious ring around the entirety of the engine block. The manifold gasket has failed. The head gasket has never been removed by myself or by a jeep dealership who had my authority to do so. The indicator lights on my vehicle still have not illuminated other than alerting in me I had a faulty water pump which had to be replaced at 75k miles. The OEM thermostat is plastic. Not metal as it should be considering the elevated temp produced by 2.4 L Tiger Shark engine. That engine has destroyed the gasket. The damage started at the right hand side”opposite of oil opening” about the middle of the gasket head. My vehicle was serviced by jeep multiple times at Napleton’s JDR in West Palm Beach and the Jeep dealership in Greenwood Indiana. No one brought to my attention that I should have them investigate that. Instead alerted me to my windshield wipers needing to be replaced, Mind you a had done that the month prior from the same dealership. I question now why the engine was so very deeply cleaned when I purchased it and they even cleaned it twice in the days between me seeing and picking up the vehicle. They are aware of this. They were doing the oil changes. I asked how the oil was they always just said a bit low and never mentioned it unless asked. My next statement will be the now knocking pinging pistons. Mind you this Tiger Shark engine lifters/pistions are put in motion by OIL PRESSURE. Strangely the same problem Tiger Shark 2.4L is known for. No wonder so many people complain of there cars becoming immobilized when oil is beyond low. This is a very expensive fix. They knew it. Jeep would bankrupt if they had to either fix every single 2,4 L Tiger Shark engine and likely the multi air flow ones also. When I’m truth they should be totally replaced a blow head gasket and full engine tear down to replace lifters, head gasket+seal piston rings, spark plugs…

Jeep Cherokee 2016 has known Technical Service Bulletin (TSB) 08-060-16 for electronic parking brake (EPB) malfunction. The EPB remains in the on position and automobile is not drivable nor safe to drive for risk of parking brake engaging without warning. Reason for the malfunction is due to water corrosion and damage to the connector module. (See attached pictures). According to our mechanic, the main issue is the part(s) needed to fix the issue are not available and not expected to be available until January 30, 2023. The time frame for this part continues to be pushed back. Originally was December 26, 2022.

Service 4 wheel drive is on my 2016 Jeep Cherokee. Took it in to the dealership and they said it’s my PTU. My car should have been included in the 2020 recall on PTU. The jeep can seize up and it can stop working. It also can not go into park and can roll away. Not safe at all.

When I was driving my 2016 Jeep Cherokee Limited through the grocery store parking lot today to pick up my groceries at the front of the store, my emergency parking brake suddenly came on and made my car skid to an abrupt stop. Fortunately, the pickup truck behind me did not run into the back of my car. A message on my dashboard said to depress the brake and then the emergency brake button to release the emergency brake. I did that, but as soon as I tried driving forward, the emergency brake kept automatically turning on and abruptly stopping my car. I was blocking traffic, so I had to turn the steering wheel to enter the closest available parking spot by repeatedly releasing the emergency brake and lurching forward a few feet before being abruptly stopped by the automatic emergency brake over and over again until the car was safely out of the way. I had to call the grocery store to have them hold my groceries and then call a friend to drive me home because it is Sunday and all the service garages are closed. Thank God I was not out on the highway. I recently complained to the Jeep dealership that it appears the previous recall repair to fix water leaking into the back of my car has failed, but they said there is no further recall for that. Now I see there are several owners with this same emergency brake problem that is most likely related to the leaking water. The previous recall said the car is unsafe and could catch on fire due to wires shorting. It is unbelievable that Jeep is not recalling these cars again to truly fix this very problem they previously admitted is very dangerous!!! The previous recall did not fix the problem of water leaking into the rear tailgate and now my car is malfunctioning and has standing water in the trunk. Dear God help me.